1289 comments found.
Hi Panthers, Great plugin!
1. How can view or display the text entered in the Open Answers?
2. How can change the background colour for the multiple selected answers, when selected? I know I can change the ‘Hover Effect Style’ for different selected styles but I need more of a difference please.
Thanks!
Hello,
Thank you, happy to hear that you like it!
1. Just click on the gear icon next to the answers on the survey edit screen, you will see a drop-down button. Click on that and you’ll see the open text answers.
2. The selected elements has a custom class depends on the selected Hover Effect. (eg.: ahoverstyle7selected for Style 7, ahoverstyle6selected for Style 6, selected for the Default Hover Style)
That means, you can easily customize the hover style with your own CSS code by adding the style under the Custom CSS page.
Example:
.survey_answers.selected {
background: #5d5d5d !important;
}
or
.survey_answers.ahoverstyle6selected {
background: #5d5d5d !important;
}
Best regards,
Pantherius
Thanks! Worked perfectly. Also is there a way to display the Open Answer responses via shortcode? or any other way for that mater..?
You’re welcome!
Since it can be thousands of lines, including obscene expressions, it is not possible to display them on the frontend directly. You may simply copy & paste to any of your page / post. (after moderation)
Regards,
Pantherius
can i see which questions a user got right/wrong for a quiz? Is there a timer?
Hello,
However, the answers can be marked as correct, timer is not a feature at the moment.
Regards,
Pantherius
Are you able to add a open field for comments to the survey yet? I saw 9 months you mentioned it would be coming in the next release any update?
Hello,
Yes, it has been added long time ago. Find it in the changelog in the Documentation.
Regards,
Pantherius
I’ve tried using some of your shortcodes listed in the documentation, but not a single one of them work. I want to update the colors of the pie chart, show percentages instead of numbers, and redirect to a different page for the survey answers (instead of displaying them on the same page as the questions). I can’t get any of those to work. Do I need to install something else to get the shortcodes to work?
Hello,
Regarding to the F.A.Q. in the documentation, changing the Initialize Plugin option to when print the content in the General Settings might help.
Showing percentages on the charts instead of numbers is not a feature yet, but the progress bar is already able to do that.
If you even have difficulties with the shortcodes, that means the plugin has a conflict with the theme or any of the plugins.
In this case, please send me your website URL with login details via my profile page mail sender and I’m happy to check it.
Best regards,
Pantherius
Hi, pre-sales question.
Will it auto refresh to question screen after the Thank you for voting?
As i will be setting it up like a kiosk mode, user just vote and walk off.
Hello,
It is possible to redirect the browser after the ‘Thank you’ message. It can be the actual page, as a result it will be refreshed.
Regards,
Pantherius
Hi, just purchased and love this plugin. One question however, when adding an open ended question. Is there a way do delete the closed ended answer that comes up first. I noticed that the – button on the first answer just deletes the question entirely, rather just the first answer that’s closed ended.
Hello,
At the moment, one fixed answer is required in each questions. I’m just working on a feature, that allows you to hide that answer. Hopefully, it will be released in the next month.
Regards,
Pantherius
This actually works out, I can just input an option for no feedback for a question pertaining to feedback .
Thanks.
One other problem I am having is that the short code does not disappear. I see the plugin fine, however I also see the short code right underneath it on the live page.
Thanks.
Probably, it will be a conflict with the theme. Please send me your website URL with login details via my profile page mail sender and I’m happy to check it.
Best regards,
Pantherius
I got it resolved, thanks! However, I am making some surveys that require only the open ended question. So if I include the first question it shows a blank box, it doesn’t look good.
Is there a possible way I can remove the first question somewhere within the plugin’s code?
Thank you.
I got it resolved, thanks! However, I am making some surveys that require only the open ended question. So if I include the first question it shows a blank box, it doesn’t look good.
Is there a possible way I can remove the first question somewhere within the plugin’s code?
Thank you.
You’re welcome! It is not so easy, because it will affects several other features in the plugin, like the results shortcode.
Furthermore, if you change to code, you will unable to update the plugin to the latest version.
It is not completely clear why blank box appears. Did you already change anything in the plugin’s code? Could you please explain the situation better, then maybe I can help you with a simple solution.
Regards,
Pantherius
If I added an open ended answer, it will display second right after the close ended answer, which is required per each question. So when answers are displayed the first answer is a blank box since I don’t have anything in it. And the second box is the open ended answer.
For a temporary solution I added a ” Enter text here ?” in the first close ended answer so that people know to use the second box to answer the open ended question.
Another question I have is , can I increase the text characters capacity in the open ended question?
If I added an open ended answer, it will display second right after the close ended answer, which is required per each question. So when answers are displayed the first answer is a blank box since I don’t have anything in it. And the second box is the open ended answer.
For a temporary solution I added a ” Enter text here ?” in the first close ended answer so that people know to use the second box to answer the open ended question.
Another question I have is , can I increase the text characters capacity in the open ended question?
For temporary solution, you may add the following line to the Custom CSS page under the Modal Survey main navigation menu on your admin:
div#survey_answer1 {
display: none;
}
It will hide the first answer for each questions. However, the limit can be increased, it is not so easy. Read more about the process here: http://support.pantherius.com/forums/topic/open-text-answers-increase-maximum/
Best regards,
Pantherius
Thank you for this information!
You’re welcome!
Also noticed, when people type in open ended answers, they see other people’s answers in the text box. So for example, when you click on the open ended box to answer . Other people’s answers are displayed below.
Is there fix for this?
Thanks!
It is a feature, that can be disabled with the AutoComplete checkbox in the answer options.
thank you!
You’re welcome!
Thanks for all your help, its been working out great. One more thing I have here, is there a way to export the open ended answer?
When i export the results of a survey with an open ended answer, the export displays that the user selected “enter answer here” but doesn’t provide the actual answer. I can however see the answer in responses under participants.
If I could capture the user’s open ended answer, my boss would be very happy.
Thank you!
You’re welcome!
Actually, you can export the open text answers on the survey edit sceen.
Click on the gear icon next to the open text answer and click on the accordion, that display all custom answers. You will see the export option there.
Best regards,
Pantherius
That is true but then I don’t know who it came from. Is there way to consolidate the answer onto the export pdf ?
Sent you the updated plugin in email, that is provides the open text answer in the individual export file.
Regards,
Pantherius
Is it possible to use shortcodes to display the % after taking a certain section of a survey? For example, I would like to display the following for a client, “Overall your LEADERSHIP score is at ( %) for (Client Name).”
This would also repeat for various sections.
Hello,
Unfortunately, it is not a feature yet.
Regards,
Pantherius
Hi, I have a question before I buy. I am using a template in Wordpress that does not support shortcodes. I was wondering if with your plugin you could IFRAME the survey in the the pages or is there a RAW HTML option?
Hello,
However, the plugin doesn’t support IFRAME or HTML based output, you may call the shortcode as a function directly in your template file. Eg.:
echo modal_survey::survey_shortcodes( array ( 'id' => '12345', 'style' => 'flat' );Regards,
Pantherius
Hi Pantherius, Thanks. I’m not sure how to edit this template. Will I be able to use that code in another way?
Unfortunately, if the template doesn’t allow shortcodes, there are no other ways.
Regards,
Pantherius
Hi Pantherius, OK, I kind of got it working, but does not seem like my template is loading the files needed in the head to view the page. What files like CSS or Javascript needs to be in the head for the survey to show?
If you using the method I recommended above, just add ‘init’ => ‘true’ to force the automatic initialization of the plugin. Otherwise, the modal_survey_init.js needs to included at the footer.
If the issue still exists, please send me your website URL with login details via my profile page mail sender and I’m happy to check.
Regards,
Pantherius
Thanks again Pantherius, what is the code for modal_survey_init.js to add it?
You’re welcome!
It is included at the moment this way:
<script type='text/javascript' src='http://yourwebsite.com/wp-content/plugins/modal_survey/templates/assets/js/modal_survey_init.js?ver=1.8.7'></script>
It is responsible for processing the surveys, to process the results requests, you may use:
<script type='text/javascript' src='http://yourwebsite.com/wp-content/plugins/modal_survey/templates/assets/js/modal_survey_answer_init.js?ver=1.8.7'></script>
Alternatively, you may try to change the initialization in the plugin’s General Setting, Read more about it in the Documentation – F.A.Q. (first question, 4th section)
Regards,
Pantherius
Hi Pantherius, Thanks, I got it working. You Rock! Very great support! Very much appreciated!
Hi,
Happy to hear that, you’re welcome! Thanks for the kind words!
Regards,
Pantherius
Hi! My client bought this plugin and I have some issues with the plugin-
1) Already filled out error – I have switched display once per user “Off” and Display once per filled out “on”. I did reset the survey. However, after filling out the survey the users get the same error unless they login in again. We would like to have our users to use the survey again.
2) I have created a 60 question survey and the plugin is taking forever to export the results in pdf.
2) I find that many buyers have requested the functionality to send results to the users by email. I would like to know if you are planning to add the functionality in the next release or if you can customize the plugin to meet this requirement for us.
Thank You!
Hello,
1. If you set the Display once per filled out option to ON, that means the users can use the survey one time only. Please turn OFF the Display once per filled out and the Display once per user out options in the General Settings, then reset the survey on the survey edit screen to allows the users using the survey unlimited times.
2. If the export function doesn’t work properly, that means you have an error on your admin in the background. Please try to temporary disable the other plugins and check it again. If it works well, then you can activate back the plugins one-by-one to find out which one causing the issue.
3. It is already on my TODO list, but it needs to be planned properly, therefore I can’t give you an ETA at the moment yet.
If any of these issues still exists, please send me the purchase code and the website URL with login details via my profile page mail sender and I’m happy to check it.
Best regards,
Pantherius
Hi again pantherius, here goes another 2 questions: now is not possible to add more than one open answer, 1) would it be possible at anytime soon? and, 2) would be possible to group a series of questions? So you can load 5 questions and when you have answered this first questions group you can then answered next group of questions… thanks in advance.
Hello,
1. Since it is a survey, it doesn’t make sense to add more than one open text answer to each questions.
2. You can display all questions in embed mode with the display=”all” parameter or display one question at a time. It is not possible to create display groups for the questions.
Regards,
Pantherius
Hi, great plugin ! pre sale question: on personality test can i custom the contact form at the end of the quiz ? (i need more fields) – Also can i disable the chart ?
Hello,
The chart is optional. The form is a subscription form, that can automatically subscribe the user to MailChimp, Active Campaign and other newletter lists. It is not possible to customize the fields at the moment.
Regards,
Pantherius
and it’s not possible to remplace it with a contact form ?
However, the plugin doesn’t offer a contact form and it is also not possible to replace the subscribe form with a contact form, but you can set the survey to redirect the user to a specified page when the survey has been completed. That page can contains a contact form by any 3rd party plugin.
This way, you can combine the survey with a contact form.
Regards,
Pantherius
Yes it’s a solution thanks 
You’re welcome! 
I have send u an email asking for hire prices to do this improvement… thanks.
Just got it and replied.
It’s a pitty you r not available because your plugin has a lot of possibilities and i’d like somebody (better if it was the developer) to improve it, but it’s ok. I’m gonna explain to you what i’m looking for to see if your plugin can do it:
1) Imagine you have an archive of 172 posts (which are urban parks profiles). 2) Surveys we need are defined by a sociologist. She wants that every single post (urban parks) have 2 different surveys: a) A short survey with 6 questions and a b) long survey with more than 20 questions. 3) In total, with the method you have told me, we would need 172 +172 different surveys. This is a lot, because, if we have to change the 344 surveys we would lose a lot of time. 4) So, what we are looking for is a method where you can embedd surveys and results with just 2 surveys for the 172 posts. Like this, if we want to renew the survey, we only have to reset results and change questions for 2 surveys, and not for 344.
Do you understand now? I think your plugin does not work on this basis….
What do u think?
thanks
I need the users to be able to fill same survey in different posts and not get stuck with a “You already filled out this survey!” The results are ok, they can be separate by post id…. but i don’t find the way to give the user a chance to fill same survey in different posts…
I see. Then you can create two surveys, include them to the posts and use postid=”123” in the result shortcode to filter the results by posts. The admin area will display the cumulative results, but with the result shortcode you can display the results by posts.
You can disable that message with turning OFF the Display once per Filled Out option in the General Settings and reset the survey.
Great Pantherius i’m achieving what i was looking for, thanks a lot. Just another question: if i wanted the results to be not public, what would i have to do to see the invidual post results? Because, if i don’t have the results on the post, I would’nt be able to see it on admin panel, as in the admin panel the results are divided by user and not by post… am I explaining right?
Happy to hear that!
You can simply create a private post in WordPress and include the result shortcode. Creating private posts is a WordPress basic feature.
Great for that. What about get the results of a filled out survey just from one post and one user… is that possible? And one last: if I disable the display once per filled out option, the users can vote more than once at any post, so, is it possible to restrict voting more than once on the same post?
These are not features yet.
Sorry for asking again but, do you think that feature (chance to restrict voting more than once on the same post) will be available anytime soon? thanks
Hopefully, it will be added in the current or the next month.
Regards,
Pantherius
great news! I’ll be waiting, for the moment I’ll be using it as it is…. thanks
You’re welcome!
Hello there, i’m studying the plugin and i do not find the solution i need, so i’m gonna ask. The question is ¿can I have one survey wich will be displayed on every post and take the answers in to a different chart for every post? What I have is an archive of urban parks, so i need the survey (same one) to be diplayed on every urban park profile, and then take the results for every park … is there an easy way to do it? I don’t find it… thanks in advance.
Hello,
You can set the Mode to Embed to Post Start or Embed to Post End on the survey edit screen, so you don’t need to use any shortcodes. The survey will automatically displayed on all posts. Please also don’t forget to uncheck the Global Survey checkbox to avoid duplicated display.
The charts are available on each posts edit screen on the admin or you can use postid=”123” in the results shortcode.
Read more about the shortcodes here:
Modal Survey Shortcodes
Best regards,
Pantherius
Thanks pantherius, but I don’t want the survey to display at the end or the beginning of the post… what i want is to show the survey inside a tab (from elegant tabs) and then in another tab the results. But, I have a problem: I have embedded same survey in post 1 and 2 and i have filled the survey for post 1…. and now it says on post 2 that I have already filled that survey…. so, I don’t know if I’m doing something wrong or is the plugin that not have the config i need… thankss
It needs to create a new survey for each post. (you can use the duplicate function) Probably, you would like to see the results individually for each posts, so it is the best way to achieve your goals.
You may also disable the Display once per Filled Out in the General Settings, in this case please reset the survey to display it again for you.
Regards,
Pantherius
I’d like to quest some strangeness to me ^^;;; ....
some vote display multi-row(each row 1 vote) of same user in “participant” list, some vote display one-row(that row multi votes).
- What difference? - I’d like to remove the duplicated data for the above all two cases… and I saw the DB through phpmyadmin, but I can’t find where can I correct those data to be corrected….
of course I can download export for each vote though that vote contain unwanted duplicated result which I couldn’t deleted duplicated votes….
- Jonathan in Korea -
If you don’t set the Display once per User or Display once per Filled Out settings to ON in the General Settings, then the users can vote again multiple times. That means, the participants page will display all of their votes since it came from the same person for the same survey.
of course I set up my all votes as “Display once per User ”, but votes recorded as the above question. so I need to remove duplicated users and votes in DB by using phpMYadmin, but I failed to where I can delete those data.
Maybe it is not completely clear.
If you set to OFF the Display once per Filled Out option, then the users can vote one time only, therefore you don’t need to remove anything. This option won’t allow to fill out the same survey for the same users.
The previous votes won’t be removed, so you may delete the participants results on the participants page and reset the survey.
Regards,
Pantherius
Hello Pantherius, I need to create customer satisfaction survey with following scheme and requirements:
1) I send the link to survey via email after a customer visits my company.
2) Customer picks a member of staff by picture and then answers about 10 questions about the service.
3) He can fill the survey only once.
4) I can view answers for every staff member separately.
Is it possible to achieve it with your plugin? Thanks for your answer in advance.
Regards, Max
Hello,
I recommend you the following:
1. Create a survey for each staff members.
2. Create a page for each staff members, that contains their own survey.
3. Create a page, that contains all of your staff members photos linked to their own surveys.
Send the link that has been created about all members (3.) in the email.
It is the most simple way to get detailed stats about each of your members individually. The results can be viewed on the admin or you can create private pages to include different charts via shortcodes.
Certainly, you can also set the plugin to accepts votes only once from the same participants. (using cookies)
Regards,
Pantherius
Thank you for nice survey solution. __ I have two questions.
1) Timezone related…... We are in utc +9 timezone(as in my wordpress setting), but it looks this survey only not utc+9 but utc 0 timezone. Is it right? is there any solution for obeying my wordpress timezone(not utc 0).
2) for preventing multi voting….... I set as follows,- Display Once per User—> “Off”
- Display Once per Filled Out—> On
But… by erasing browser cookie, one can vote twice for the same vote. That is not my wishing. I wish just one voting for a registered user. Is there any way based on registered user for preventing multi voting.
- Jonathan in Korea -
Hello Jonathan,
Thank you!
1. The plugin using the server time, probably it is different for your WordPress timezone. I’ll check it and if it is possible, the next release will provide a fix for this issue.
2. Yes, the survey using cookies to prevents multiple voting. Preventing registered users to vote again with database validation on surveys, that is limited to members only is under development. Hopefully, it will be added in any of the upcoming releases.
Regards,
Pantherius
Thank you for rapid & kind reply. __ ?
1. TimeZone It would be convenient if there is utc selecting field more in general setting. (That is, start and expiration time come from this new field of time)
2. Yes hope to get soon~
I rechecked my server timezone. my server time is on utc +9 already, but this nice plugin reads just utc 0.
Please check that -*
I’ll check it and will back to you soon.
Just checked it and the plugin using the Local time, that is displayed next to the UTC time in the WordPress General Settings.
Pre-purchase question.
1. Can I take the answers for 4 separate surveys and merge the results into a single Radar chart?
2. Can i add weighted results for questions that will later show up in a Radar chart ? If so what is the limit on variables? Example 8 points on radar chart ?
3. Radar Chart- It says this displays all answers at the end , can we set it up where we if we ask Question 1 and the potential answers are A.B.C.D instead of listing A.B.C.D on the chart at the end it will show a value assigned to B. such as “High risk” even though the answer for B was not high risk ?
3. Will there be any issues with survey’s that have 70 questions?
Hello,
1. No, it is not a feature.
2. You can assign scores to the answers and create categories from the questions / answers that can be displayed on the radar chart. This is the only way to create “weighted” results.
3. No.
4. Probably not, but it depends on your web hosting and your website performance. Many of my clients using the survey with more than 70 questions.
Regards,
Pantherius
Great! thanks! I’m gonna talk with my client, but if it was because of me your plugin would already be bought!
You’re welcome!
Another one, I’ve seen something on comments but I prefer to ask myself: can I limit the users that can answer the surveys? I mean, choosing registered users or set it to any user, even if they are not registered? thanks
Yes, the survey can be limited to members only (registered users) or set to public.
Regards,
Pantherius
Hi there! Is it possible to know in which URL the survey form was filled? thanks in advance!
Hello,
Yes, the participants page also contains the survey URL.
Regards,
Pantherius
Sorry but, what is the participants page?
There is a list page that contains the users who already used (voted) the survey. On this page, you can select each users and see their votes individually. This page also contains the IP address and the Survey URL along with other details.
Read more in the documentation here: Participants
Regards,
Pantherius
great! thanks
You’re welcome!
