1289 comments found.
hello Pantherius, I have up loaded the zip file, desactivated and reactivated the plugin, but still, do not see how to add comments. Once a survey is done, how can I erase the results ? thank you in advance, Regards, Arnaud
Hi Arnaud,
You can find a new answer type, next to the default green plus sign (add answer icon) in the survey settings. It is also possible to set redirection URL, so you can remove the JavaScript code from the ‘Thank you message’ on your website.
Click on the reset next to the update/save button also in the survey settings to erase the results.
Regards,
Pantherius
Hi,
1) I have seen the green plus sign with “add an open answer” but can not click on it. (the arrow does not become a hand) Open answer will be also on the export file ? (in fact, I am also going to use your tool for a second need : have people registering for some event : they enter their name and choose what they want. Then I get on the dashboard the total need, and with an export file, the detailed list with names…).
2) ” Click on the reset next to the update/save button also in the survey settings to erase the results.” ==> 42 years old, I need to buy glasses… Sorry for that stupid question !
Thank you, Arnaud
1. Just checked it on your website admin with Chrome and works well for me. Please reload the admin page few times to clear the cache.
It is a first version with the open answer feature, so these entries are not exported yet. I would like to keep the plugin as simple as possible, so I have to plan how would be the best to export them. In some cases, the open answers could be hundreds or thousands of entries, so it wouldn’t be nice to mess up the current export.
Therefore, I’m thinking about an option to export each open answers separatedly in any of the future updates.
2. No problem. 
You’re welcome!
Best regards,
Pantherius
If I take one example : I ask my customers how did they like the accomodation they rent. I may also need an open text question where they would put some suggestion for improvment. Then, I will look at the global survey for macro analysis, and then check the comments to get ideas. In that case, I just need a simple export of all answers, like a txt file.
Yes, you’re right.
In most cases, it should be enough as a separated export file.
Regards,
Pantherius
Hello, Sorry to disturb you again, but I really can not see the review. I have tried on another computer and it does not launch. Can you help me ? (I have let the WP access to you.) Thank you in advance, Kind regards, Arnaud
Hi,
Just found the following in the question1/answer2:
English[<a href=’...tr….sor.fr/Hotel_Review-g1138005-d4712363-Reviews-Camping_Les_Rives_du_Lac-Veynes_Hautes_Alpes_Provence.html’ </a>]
Please don’t place html inside the brackets. Brackets used for conditional logic, so it needs to be number. The plugin can’t do anything with link instead as a question number.
Now I removed and it is works fine.
Best regards,
Pantherius
Hi,
Thanks, but still not working on my side on my computer and on an Ipad. The survey does not show up. Thank you Arnaud
Regarding to your previous emails, it has worked on this link yesterday: http://alpesprovence.camping-lac.com/questionnaire-satisfaction
But, it looks like the page has been deleted. Where do you use the shortcode now? I mean which page…
Regards,
Pantherius
Just found it here: http://alpesprovence.camping-lac.com/questionnaire-satisfaction_fr
It is works well for me. Added visible=”true”, so it is displayed immediately, therefore you don’t have to scroll down to make it visible.
ok thanks. It works now with this. Have a nice day. Arnaud
You’re welcome!
Regards,
Pantherius
Hi !
I recently purchased Modal Survey, and I would really like to know, if there is a simple way of (re)directing users to a specific page after completing a survey???
Best, Jes / Denmark
Hello Jes,
You can simply add any HTML / JavaScript code to the ‘Thank you message’ field. In this case, you may add the following:
<script>setTimeout(function(){window.location = ‘http://www.yourwebsiteurl.com';}, 1000);</script>
As a result, it will redirected with 1sec delay at the end of the survey. I’ll add this option as a feature in the next version. Hopefully it will be released in the next days or on the next week.
Regards,
Pantherius
Great news! Thanks for the swift reply
You’re very welcome!
The new version has been released today.
Hello, Another question. The survey will be used in my campsite on a Ipad. So with the same user, IP adress… I have added this on the thank you message : <script>setTimeout(function(){location.reload();}, 3000);</script> I have clicked “on” for “Display Once per User”, and “off” for “Display Once per Filled Out”. Still, the survey is not refreshed. I am using Chrome at the moment. thank you for your kind help and congrats once again for the job one. Arnaud
Thank you!
Probably, you have a JavaScript error on your page. You can check it simply in Chrome, just press Control + Shift + I and switch to the Console tab. If you see any red line, that means any of your plugins or the theme throws a JavaScript error.
Please check this out in your browser and let me know the results.
Regards,
Pantherius
Hello, Thank you. Yes you are right, the error is : Uncaught TypeError: Cannot read property ‘msie’ of undefined Anything I have to do ? Thank you for your help, Regards, Arnaud
You have to determine which plugin throwing this error and deactivate. It is possible, when you move your mouse cursor at the filename on the right of the error line. You will see the path of the file, that contains the plugin or the theme name.
Regards,
Pantherius
Hello, Thanks. It was “fancy box” (if this can ever help another user). But still, it does not work with fancy box non activated and I do not have any error message now… Regards, Arnaud
First, try to decrease the number to 1000 from 3000.
If it still doesn’t work, then please send me your website URL with login credentials via my profile page mail sender and I’m happy to check it directly on your website.
Regards,
Pantherius
Hello, Great Plugin. I understand that there is not the possibility to have the customer write comments. But is there a way to add a link to another form where comments could be added (for example, on the “thank you” message ? Also, it is possible to ask customer to enter some information (name, age… whatever). Thank you for your answer. Here is my purchase ticket : e9ccd8d9-5b28-4175-8a55-45160bbe6b3c Kind regards, Arnaud
Hi Arnaud,
I’m just working on the open text answer feature, hopefully it will be released on the next days or on the next week.
You can add any HTML or JavaScript code to the ‘Thank you message’ field on admin, including link.
Best regards,
Pantherius
Hello, Thank you, I will wait for the next release. (I guess like any other plugin, I’ll have a message on my WP admin page ?) the second question was : “it is possible to ask customer to enter some information (name, age… whatever).” Thank you, Arnaud
You can turn on notifications about the new updates on your Downloads page on CodeCanyon, so you will get an email about each new releases.
Since, it is a premium plugin, you won’t get any notifications on your website admin, because it doesn’t hosted on wordpress.org as a free plugin.
To get that kind of informations, you will need the open text answer. At the moment, you can create samples, eg.:
How old are you?
- Below 20
- 21-30
- 31-40
- Above 40
Regards,
Pantherius
Hello, OK great. Thanks. I wait for one week, will be much easier.
You’re welcome!
Regards,
Pantherius
Great plugin with awesome support. I highly recommend it for everyone that needs a survey plugin.
Thank you!
Hey!
Wanted to ask two things about this survey plugin.
Is it possible to have it refresh after every survey? Meaning after one person completing the survey it will refresh the page after saying “Thank you for your feedback”.
I’m going to implement this in my clinic so after every patients meeting they will be able to fill in this survey after. What I noticed the plugin didn’t do was to refresh after the completion of the survey. So the next patient would come and it would say “Thank you for your feedback” and not display the survey. I would really like it if it was automatically refreshed after every survey.
2nd question. (dumb question)
Can I display the results separately on a different page?
Best regards,
Daniel
Hi Daniel,
1. You have the option in the plugin to display the survey for each users once (or display until fill out). I didn’t set any restrictions on the demo page, because of the demonstration purposes. By the way, you can include any simple HTML (or JavaScript) code next to the ‘Thank you’ message, if you would like to refresh or redirect after the completion. I can help you with this.
2. Yes, definitely. Check out the Results menu on the demo page.
If you have any further questions, please let me know!
Best regards,
Pantherius
Nice! Thank you for the awesome support! Already bought it now I would actually like to put that after my thank you message, a refresh function with javascript. What do I have to add after?
You’re very welcome!
I’m already tried out on my dev site and it is works well. Add this line to the ‘Thank you message’ field:
<script>setTimeout(function(){location.reload();}, 3000);</script>
It is set to 3 seconds, change the value for different timing. If you have any difficulties, just let me know.
Kind regards,
Pantherius
Thank you Pantherius!
I can highly recommend this. I am very satisfied with this! Great job!
You’re very welcome, happy to hear that!
If you like it, please don’t forget to rate the plugin on your Downloads page.
Thank you in advance! Have a nice weekend!
Regards,
Pantherius
Hi there,
Is there a functionality that allows the survery results/graphs to be e-mailed automatically to a predefined address?
Hello Berno_21,
No. You can export the graphs / results and attach the file manually to the email at the moment. By the way, it is a really great idea, therefore I’m just added it to my TODO list.
Kind regards,
Pantherius
Hi there. Okay, great. Because my client needs something exactly like this. Is there a realistic chance of you incorporating this e-mail functionality? Then I can propose this plugin to them, with the proviso that e-mail functionality will be there soon.
Thanks a lot.
Regards
Yes, absolutely. It doesn’t look like a big modification, I’m just planning to extend the export feature with an optional email field. So, when you export the survey results, you can also send it by email immediately.
Is this you are looking for?
If you mean, set timer for exporting the results automatically, then send it by email, that would be different. It is also possible, but will be the part of the distant plans.
Regards,
Pantherius
Thank you for the quick reply. No, their current system e-mails them automatically as soon as someone completes their survey/questionnaire. So ideally, it would be an option to e-mail the results automatically every time someone completes a single survey.
Do you think this is a major modification? I’m sure you’ve got some sort of notification system notifying the admin as soon as a survey has been completed?
Thanks again.
I see, it is possible as well. By the way, just would like to mention, it is an anonym survey, so it will email the answers only, without personal details.
I’ll let you know, when this new feature is available. Hopefully, in the next 2 weeks.
Best regards,
Pantherius
Ah. I think they’ll need it to have some sort of tracking ability. Their purpose is a questionnaire that analyses your answers, and gives the user feedback on the status of their team, as it where. So, it will have to have a text field for completing either a contact name or e-mail address (the user who completes the questionnaire doesn’t need to be mailed automatically), but the Admin will need to know who to respond to.
I understand if this is not what the plugin was originally intended for.
Here is a link to their existing form: http://team.co.za/index.php?page=team_effectiveness_assessment
You can add many type of elements, embed it to the page, then send the answers by email. It doesn’t provide charts, because it is not really a survey, but may worth a shot.
Regards,
Pantherius
That’s a very cool plugin. At the moment, I’m using Machine Theme which makes use of Contact Form 7 plugin.
As you can see, it’s caught pretty much inbetween a survey and a contact form, because people have to provide their contact details and answer questions.
Thanks, Pantherius. I’ll give it a bit more thought.
You’re very welcome!
Good afternoon: video tutorials have this plugin to both the creation of surveys to see the results of the surveys?
Hello lmedranr,
The following video is demonstrate some of the admin features (create survey) with the older version of the plugin: https://www.youtube.com/watch?v=R8gty_8Rn8UIt has much more features now.
Displaying results quite simple, only few clicks in the WYSIWYG editor (edit post/page screen on your admin) See the screenshots on the item’s page. There is no video tutorial videos about including the results at the moment, but I’m planning to make more videos in the future.
Best regards,
Pantherius
Hi, Does your plugin support one question per slide in a sequence ?
Hello ChelseaChan,
The plugin doesn’t support including the questions separatedly via shortcodes.
So, you can’t include one question to each slide in a slider plugin at the moment. However, it is a nice idea, just added to my TODO list.
Am I understood your question correctly?
Best regards,
Pantherius
Good Day!
I want to ask if the plugin has the capacity to embed the survey on a page? Just like a google form?
I am considering on buying this but I have to confirm if it can do what I mentioned above.
Arnold
Hello Arnold,
Yes, you can embed the survey to any page / post, see the example on the demo page:
http://modalsurvey.pantherius.com/embed-style-instantly-visible/
Best regards,
Pantherius
Thanks pantherius! I’ll ask our company to buy this plugin.
You’re very welcome!
If you have any further questions, please don’t hesitate to ask!
Kind regards,
Pantherius
Hi, I have version 1.6.7 and the Background Color feature isn’t working for me. In Chrome I can see the real time change but not in IE or FF and once I click the Close button nothing is saved. So the results are in FF and IE the background of the survey is transparent. In Chrome it is gray and readable at least.
Now changing the Font Color and Border works fine in all 3 browsers.
Hello atomymasters,
Please try to delete all markers in the background color picker, except the last one. Set the color, then close and click on the update button.
If the issue still exists, please send me your website URL with login details via my profile page mail sender and I’ll fix it directly on your website.
Best regards,
Pantherius
Pantherius, I purchased the plugin this evening and was excited to get to using it but the embed functionality is not working. If I choose “global” then the survey will show up on the page but in a floating fashion. I would like the survey to be embedded (flat). I’ve tried both of these and neither work:
[survey id=”1526520916” style=”flat” message=”You already filled out this survey!”]
[survey id=1526520916 style=flat]
If I drop the style=flat or style=”flat” then it works in the floating style: [survey id=1526520916]
I’ve looked and there are no Javascript errors on the page so that’s not the issue. Any help would be appreciated.
Thank you, Coding Blocks
Hi Coding Blocks,
You can’t use the global option with embed mode. With embed/flat mode you mark the exact place of the survey with the shortcode in the content. If you want to display as embed mode at the end of all of your post, you may add the shortcode to your template file (with disabled global option).
I’m considering to add a feature that embed the survey automatically to end/beginning of all pages / posts. If you would like to exactly do this, please send me a message via my profile page mail sender and I’ll send you a new version with this option.
Best regards,
Pantherius
Thank you for your reply Pantherius. But to clarify, I am not using the global setting – I was just saying that if I turn that on then I get the floating version of the survey on the page. If I turn that off and I use the flat (embedded) style, then it never shows up on the page at all. And the ONLY thing I have on the page is the shortcode to display the survey.
Sorry for misunderstood you, this behavior of the shortcode is weird. Please send me your website URL with login details via my profile page mail sender and I’ll check it. It is hard to find out the issue without see.
Thank you!
Kind regards,
Pantherius
Hello Coding Blocks,
Just faced on with another similar issue like yours. The problem was caused by other plugin that also using the [survey] shortcode with this name. If you have any other survey plugin installed, please try to deactivate and check the Modal Survey shortcode again.
I’m planning to rename the shortcode expression in the next release.
Best regards,
Pantherius
Why is there an update everyday? If it was just a matter of clicking the update button That would not bother me but that is not the case.
I’m just working hard to add new features to the plugin. Updates are free and you can always check the changelog on the item’s page.
Regards,
Pantherius
And it is great and I really appreciate it. But couldn’t you make it so that we can update the plugin directly through the site? Other plugins and themes from here have that option.
The new features provides an option to upload a new ZIP through the admin and the plugin do the rest of the update automatically.
can i restrict voting based on user log in? and also export users that voted for each poll?
Hi locomoservices,
The survey is absolutely anonymous, therefore restriction, based on the users’ logged status is not a feature at the moment. However, displaying the survey for logged in users only is already on my TODO list.
The plugin export the survey with user votes, see the export examples on the item’s page.
Hello locomoservices,
Just would like to letting you know, the latest release of Modal Survey provides the option to display the survey for logged in users only.
Best regards,
Pantherius
Hello
can i show the results in sidebar widget?
Hi besfe70,
Just created a simple page to demonstrate it:
Display Survey Results in SideBar Widget
Best regards,
Pantherius
thanks
You’re very welcome. If you have any further questions, feel free to ask here or email me through my profile page contact form.
Best regards,
Pantherius
I installed your plugin (stable version) but the survey shows up each time the website is loaded. The “Show once” options are not working. I assume it could be related to the way a user is identified, i am behind a load balancer and all visitors enter the website with the same IP adddress…could this be the reason?
Hello rwenzlofsky,
The users are tracked by cookies, so probably the IP doesn’t matter. Did you set ‘Display Once per User’ to ON and ‘Display Once per Filled Out’ to OFF ?
Are you using it globally or with shortcode on a specified page?
Regards,
Pantherius
This plugin is excellent, however I encounter one little problem. When I set the “choosable number of answers” up to let’s say 3 it first stays like this, but when I check back the next day, then it has set itself back to the default value of 1. Do I need to adjust the settings somewhere to make it stay at “3”?
Hello MTHoffmann,
Glad to hear that, you like the plugin.
The issue you mentioned is weird, so could you please try out the following:
- set the “choosable number of answers”, after the successful save reload the page and check it again (the value saved or not)
- if it’s ok, then go to the frontend area, fill out the survey and check the value of the “choosable number of answers” text input on your admin
It doesn’t need to adjust the setting somewhere else. I didn’t notice any similar issue before, therefore it should be a special case on your website. Do you have any cache or automatic backup/restore enabled on your website?
Kind regards,
Pantherius
Just released a new version today, please download and try out. If the issue still exists, please let me know.
Kind regards,
Pantherius
hi
i just purchased this and have a few questions:
01. is there any way to use radio buttons as choice options?
02. is there any way to use stars for a rating system ie. rate 1-5?
03. can there be a paragraph field for someone to enter some text in answer to a question?
04. when you export a PDF how do you remove the following from the generated file or change it to something else?
generated by Modal Survey http://sympies.com/modal-surveyi never went through all of the options properly and thought the above – especially radio buttons would’ve been a default filed option [then again i may have missed it but can’t see in the documentation]
thanks in advance
CLIVE
Hello Clive,
1. You can set the option to allow choosing multiple answers with the ‘Choosable number of answers’ text field on admin, below the answers. It won’t display the radio button physically (it doesn’t look well), but it will underline the selected answers.
2. Without customization it is not possible, but it is a great idea. Just added it to my TODO list.
3. No, in my opinion allowing text inputs only in the survey isn’t a lucky choice. As a result, you will have hundreds of different answers and creating stats is complicated. Users also can spamming in that case. Alternatively, I’m considering to add an option, like one ‘other’ field to each question that allows strict text input.
4. Find that texts in the modules/export_pdf.php file. Export option has been added in the latest update, so customizing this part of the PDF is already on my TODO list.
You’re very welcome!
Best regards,
Pantherius
Hi Pantherius, many thanks for the updates. most helpful
Happy to help you!
Regards,
Pantherius
Hi,
is the plugin compatible with WP Super Cache?
Best Regards Christian
Hello Christian,
I don’t know about any incompatibility issue with the plugin you mentioned.
Best regards,
Pantherius
Hi there,
we bought the plugin last night, but is not what we were looking for, Can we display charts on our site based on the results ? or are the charts available only within the dashboard ? is there a chance that we can obtain a refund ?
Regards
Hi weblink_z,
Yes, you can include many type of the results with the shortcode manager in your WordPress editor. Find the screenshot about how to do it on the item’s page.
Refund is managed by Envato, it is out of my control.
If you have any other questions, freel free to ask.
Best regards,
Pantherius
