An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, ZoomIt, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from ZoomIt:
For support, you need to registed on our public support forum with the Purchase Code.
Find the purchase code here -
Replies will be given in a 48h basis when not in weekend or holidays ( announced on the forum )
- with frontend problems, a link is preferred - for backend problems, admin access might be requested via a secure link
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.