YrMates - Social Collaborating Network

Description

YrMates is a comprehensive helpdesk/CRM tool. Bring back productivity in your team. With YrMates, you can’t forget any customer.

New mail? Incoming call? Submit a ticket to a group (tech team, commercial team…)

Your collaborators will be immediatly aware of the problem/question.
So, you can broadcast any message to all your collaborators in a group in a fast way.

YrMate will be highly upgraded/fixed by awesome features like time billing per customers, statistics of the groups, tickets…
Buy it now before prices grows!

What can I do with this script ?

• Use as a bug tracker : you can easily create Groups to assign tickets to one project
• Use as a CRM : track any calls or waiting calls. You CAN ’T forget anyone!
• Use to assign some task to your collaborators
• ...

Features

• Easy setup
• Classify users in groups
• Assign tickets to customers
• Full Ajax (graful degradation)
• Private messages
• Reply tickets and history…
• Archives
• Locking system (tickets locked when editing)

YMates is definitely the tool that all company should use.

Hey, i’m still adding features on YrMates.

Feel free to email/tweet me your ideas/features you want

I’m currently adding

• File attachement to tickets
• Enhancement on customers section
• Pagination