Description
YrMates is a comprehensive helpdesk/CRM tool. Bring back productivity in your team. With YrMates, you can’t forget any customer.New mail? Incoming call? Submit a ticket to a group (tech team, commercial team…)
Your collaborators will be immediatly aware of the problem/question.
So, you can broadcast any message to all your collaborators in a group in a fast way.
YrMate will be highly upgraded/fixed by awesome features like time billing per customers, statistics of the groups, tickets…
Buy it now before prices grows!
What can I do with this script ?
- Use as a bug tracker : you can easily create Groups to assign tickets to one project
- Use as a CRM : track any calls or waiting calls. You CAN ’T forget anyone!
- Use to assign some task to your collaborators
- ...
Features
- Easy setup
- Classify users in groups
- Assign tickets to customers
- Full Ajax (graful degradation)
- Private messages
- Reply tickets and history…
- Archives
- Locking system (tickets locked when editing)
YMates is definitely the tool that all company should use.
Hey, i’m still adding features on YrMates.
Feel free to email/tweet me your ideas/features you want
I’m currently adding
- File attachement to tickets
- Enhancement on customers section
- Pagination
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