An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, ThemeAvenue, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from ThemeAvenue:
All ThemeAvenue items are coming with premium support for buyers. Please note that support is not provided in the item comments.
If you have a question about this item, please read the online doc (which is always up to date) first. It is available at Support Site.
We also provide quick start video guides for most of our items. You can view our Youtube channel here: Youtube Channel.
Finally, if you can’t find an answer to your question, please submit a ticket on our support and we will get back to you ASAP. Submit a ticket.
Frequently Asked Questions
How To Go Back To Landing Page After Viewing Full Site?
If you have been clicking on the “full site” button on your landing page, a cookie has been set. This cookie will tell the plugin to redirect you to the full site for every visit for a defined amount of time.
If you want to go back to the landing page, manually type in the following URL:
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.