An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by webtecbraun

They will respond to buyers' questions via email at info@webtec-braun.com.

Additional information from webtecbraun:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Does it work only with posts?

It also works with pages & posts

Ist there an interactions with other plugins?

At the moment there are no known interactions. If you notice any, please contact us.

Which languages support the plugin?

You can use the plugin with Germanic and Romance languages, using the English backend. For other languages we are preparing. Please contact us if you have a suggestion.

Can I use it with all of my sites?

Please purchase the plugin extended license

I need support where can i get help?

Please send us an email to info@webtec-braun.com we will help you as soon as possible.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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