An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by itthinx

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from itthinx:

Support and Ratings

Questions and feedback are welcome!

Support is provided on the site for users of both free and premium plugins. See the Support section on the site please.

Please rate an item once you have tried it.

Please let us know if you have problems before you give a low rating. Many problems have usually an easy solution and we’re glad to help you.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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