Contact the author
This author will respond to buyers' questions and provides limited support through their own support system.
Additional information from wpproducts:
Item Support includes
- Answering to questions or problems regarding the item and its features.
- Fixing bugs and reported issues by releasing updates regularly.
- Providing updates to ensure compatibility with offered software versions.
Item Support Does Not include
- Customization services of the item. (If you need that, we can only do that as a custom paid job.)
- Installation of the item (Almost every items include installation instructions in the documentation, however if you need us to install for you, we can do that as paid job).
- Support for third party software, modules and plugins.
- Fixing bugs caused by third party Themes, Plugins or Modules.
- Issues caused by your customizations.
- Any questions you may have regarding the code before purchasing to avoid mismatched expectations.
- Reporting a bug.
Please contact us before rating the item so that we can fix any issues together. For more details, please visit our Support System.