An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by TrueThemes

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from TrueThemes:

In many ways you could say that our main product is outstanding theme support. It’s what we work on the hardest. 90% of our staff is in some way dedicated to this process.

Purchase this Premium Theme with confidence in knowing that you will be fully backed by a dedicated team of amazingly friendly website professionals.

Need help with a product? Let us help you:

Cheers

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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