Discussion on Visual Composer: Page Builder for WordPress

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I am unable to upload the newest version of VC after unzipping the codecanyon download folder and having the js.composer folder available on the desktop, this is the message received after trying to upload a new plug in with the admin function of wp: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature Can you advise?

Startdust
Startdust Author Team

Hi, there could be several causes for this. First try to download new zip from Envato one more time. Another thing to check is the server space.

Also please try following: unzip file on your computer. And login your hosting via FTP client(FileZilla) then upload the extracted file to http://yoursite.com//wp-content/plugins Then go to wp-admin(dashboard > Plugins > Installed Plugins. Then find your plugin that you uploaded now and activate it.

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Uploaded latest version of the VC and all my internal columns disappeared. Has this been seen before? The wp-admin edit page looks correct but the frontend pages only display a single column. No other css changes other than up to latest version.

Note: content is all there. The column formatting seems to have been lost so it all stacks vertically.

Default-user

It’s as if all column formatting has been lost. Is there something I need to edit? This is a sitewide issue.

Default-user

Updated from 4.2x to 4.3x

Startdust
Startdust Author Team

Hi, could you please open support ticket at support.wpbakery.com and provide us with site credentials and description, so our support team can access your site and take a look on you issue.

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Hi!

VC came bundled with my theme.

I am using image galleries with prettyPhoto on click.

I have uploaded images at 2500px wide, however looking at the source, the images the gallery seems to be using images are at 1024px wide, which looks a little low res. Is there a way to force it to use the higher res option? I think this may be a retina-compatible issue?

Also, is it possible to make the light boxe bigger?

Startdust
Startdust Author Team

Hi, by default we use size large, which is default for WP. If you want to use bigger go to Settings/Media and there you can change size. But take into account that it won’t resize existing images. For this you can use Regenerate thumbnails – its available free on wordpress.org

Regarding bigger lightbox size, I think this is possible, but this is something you should contact prettyPhoto.

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vadims Purchased

Hi

Is it possible to sort My shortcodes in shortcode mapper even if a solution means to edit values in database?

Thanks

Startdust

Of course you can change it in the database, but this is not the right way according to our thoughts. We will think about adding this feature for the future.

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