Discussion on Visual Composer: Page Builder for WordPress

6308 comments found

Tekanewa Purchased

Hi, I’m sure you are already working on this, but after updating to WP4.1, the drag and drop of elements in the backend editor is producing this error:

Uncaught TypeError: Cannot read property ‘length’ of null on line 570 in the “composer-view.js” file.

That error occurs with just VC and a standard WP theme without any VC add-ons activated. As an add-on developer, I expect my buyers to flood me with complaints soon, thinking it might be related to my add-on, while the error occurs with or without any add-ons and is therefore related to VC itself. :)

Sincerely,

Tekanewa Scripts

Startdust

Hi Tekanewa Scripts, we have already made a fix and waiting for confirmation. Update should be available soon.

Knowledge Base · Official Support · Facebook · Twitter

DO NOT UPDATE TO WORDPRESS 4.1…

It will break the Visual Composer “Drag and Drop” functionality… wait for VC update… and possible other issues too…

MLL

Startdust

Hi, we have already made fix and waiting for confirmation. Please follow update notifications.

Knowledge Base · Official Support · Facebook · Twitter

Hi there,

I had the notification this morning of a WP update and as i didn’t knew about this issue with the drag & drop in VC, i updated WP… Now, i’m in the same situation as many other users as i can read, and i would like to know when a fix will be issued for this.

Thanks in advance, i’ll try in the while to downgrade my wp version in order to be able to work. =(

Startdust

Hi, we have already made fix and waiting for confirmation. Please follow update notifications.

Knowledge Base · Official Support · Facebook · Twitter

I installed this on a demo website to make sure it would not break my good website. Now, it says I need to de-activate an old license in the beta website when the beta website no longer exists (remove from server). Now, I can not use license on any website?

Please advise.

My license on “lemonpi.us” needs to be for “retailerdna.com” instead

Default-user
This comment is currently being reviewed.
Startdust

Hi, please open support ticket at support.wpbakery.com and provide us with license key and domain where it was activated so our team can help you out. Also please do not show your license key publicly.

Knowledge Base · Official Support · Facebook · Twitter

ecee Purchased

Hi!

Great plugin! I have a question/feature request though.

It is very difficult (impossible) to move a whole row with elements, into another row.

It is also difficult to do the other way around, to break out from a row. So if I have made a row, and then put a row of elements in it. If I then decide I don’t want that outer row that I put a row of elements in. Then I can’t make that change. I just can’t move it so that this happens. So I would like to be able to delete a row, but still want to have the elements that’s inside the row, that would make them “break out” from the row, if I could just delete that “shell row”

Thanks!

Startdust

Hi, if you delete row you will also delete all elements within. As for dragging problem – maybe you can open support ticket at support.wpbakery.com and provide us with maybe some screen recording where we can see dragging issue. Just checked it on our side and it works without problems.

Knowledge Base · Official Support · Facebook · Twitter

mkchan Purchased

Hi,

Having issues after updated to WP 4.1. Unavailable to drag content. Hope VC author solve it ASAP. Nth can done without VC nowadays.

Startdust

Hi, we have already made a fix and it is waiting to be confirmed. Please follow update notification and make sure to update once it is online.

Knowledge Base · Official Support · Facebook · Twitter

Arese Purchased

Hello, Yesterday I’ve bought VC and worked fine for a couple of houyrs… then, (I didn’t change nothing) it comes to freeze every time I try to use the ‘Edit with Visual Composer button. It begin to show the VC Icon on a white background and does not pass through the load, and loads forever. What can I do? Uninstall/Reinstall? Any ideas? Thank you!

Startdust
Startdust Author Team

Hi, did you installed any additional plugins? Try to deactivate all other plugins and see if VC works properly. If yes – activate other plugins one by one to determine which one causes conflict. Another thing is that maybe you have infinite loop on your site – you have post grid element in page and page grid in posts – this triggers infinite loop. If none of this is the case – please open support ticket at support.wpbakery.com and provide us with site credentials so our team can take a look and help you out.

Knowledge Base · Official Support · Facebook · Twitter

Arese Purchased

Thank you for the fas reply. I’m in a bad situation because I’ve first bought the theme Crossway that had it as an integration. I discover thisd right now, trying to deacvtivate reactivatew the VC bought version which I’ve bought on the Envato market. I didn’t understand that I shouldn’t, because now after reinstalling the boughted version, on the settings page of the plugin I could not manage the licence section (it does not appear at all). In addiction to that (very humoristic…) the theme send me this error message:; You’re not using WPBakery Visual Composer version that comes with the theme. Please delete your current version and install the bundled one to ensure maximum theme compatibility.. Please, help me to pass through this “littel” I nferno! :-) Ciao Luca

by
by
by
by
by
by