Discussion on Visual Composer: Page Builder for WordPress

7609 comments found

Hello, i’m having an issue with the Media Grid. I put the images and when the lightbox opens and click to next picture the lightbox moves to other position, goes up and down again. This is one of the pages where this happen http://goo.gl/PPmcA6 . I will appreciate any help to how solve it. Thanks

Startdust
Startdust Author Team

Hello, it seems that there are several lightbox opened. I would recommend talking to theme author as maybe they are using same selectors which triggers lightbox to appear.

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I bought this plugin but it will not upload on WP. I have two problems. Please help! 1. Can’t upload 2. the text on page edit is in white text. Can’t see anything.

1. It says, “Installing Plugin from uploaded file: codecanyon-242431-visual-composer-page-builder-for-wordpress.zip

Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin install failed.”

Startdust
Startdust Author Team

Hi, please unzip initial archive(zip) in there you will find another archive(zip) with actual plugin installation. Please follow this tutorial on how to install VC: https://wpbakery.atlassian.net/wiki/display/VC/Plugin+Installation

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Hi,

I purchased VC and its greatly improved my site : ) Thank you for that!

But when I try ad use the YouTube block and enter its video url the video does not display well once published. It’s greatly stretched if its in one row/one column .. is there a way to edit the videos height and width?

Thank you

Startdust
Startdust Author Team

Hi, thanks for kind words. As for video: it should be displayed – here you may want to open support ticket at support.wpbakery.com so our team can take a look at the issue. As for the size – it uses all size defined by row/column – so here you may want to divide row into columns and put video element within one of the columns.

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Hello, in a future release, would you consider having a checkbox option to enable or disable rows? For instance, if the row is disabled, the back end will still show the code and all details but it will not display anything on the front end. This will be a tremendous feature for testing and site updates. Thanks!

Startdust
Startdust Author Team

Hi, we have such idea in mind, in the meantime what you can use is hide columns on specific device which is something similar to what you are looking for. Thanks for your feature request.

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Hi,

I’m trying to activate my license on a website and it is telling me that it is already active on another website that I did use it on, but since then have deactivated it and completely unistalled wordpress from that domain. There is nothing on that domain. How can I activate the license on my new site?

Startdust
Startdust Author Team

Hi, first you need to deactivate license at the same place where you activated it before removing VC or site. This is a tip for future – as you mentioned the site is already removed. For now – please open support ticket at support.wpbakery.com – share your purchase code and domain where VC was activated before so our support team can help you out.

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Hie, I have bought the ausart theme, but i dont have the process builder in the visual composer. Can You help me please. I also wrote a query in the support forum

Startdust
Startdust Author Team

Hi, do you refer to some specific element – process builder? Because there is no such element in default version of Visual Composer. Maybe this is something added by your previous theme author.

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deancoak Purchased
Hi, I am having problems with VC and it’s apparent on this page: https://www.dcaccounting.co.uk/change-accountants/

Can you please point me in the right direction?

Regards

Dean

Startdust
Startdust Author Team

Hi, could you please open support ticket at support.wpbakery.com and share description of the problem along with your site credentials so our support team can handle that for you.

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Default-user
deancoak Purchased

I can’t seem to create an account because my item code hasn’t been recognised? I have definitely purchased the item though and copying and paste the item purchase code correctly.

pmacbro Purchased

My visual composer suddenly stopped working for no reason. So I went back and entered the license and tried to update it. Wouldn’t let me update, it says: Error! Envato API error: Username and/or API Key invalid.

But this is weird because my license is valid.

Hi! I love this plugin but i’m having some problem with the grid elements, i need to show the custom taxonomies of the posts, but there is no element i can use, so i thought to create a shortcode that catch the terms of the post i’m showing, the problem is that i can’t find the id of the post listed, get_post_id doesn’t work.

what can i do? thanks in advance!

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