Discussion on Visual Composer: Page Builder for WordPress

6847 comments found

Good day!

I’ve bought the theme “Bi-Shop All In One: Ecommerce & Corporate theme”. It worked unroperly so I thought that it was because I need to buy your amazing Page Builder too. But then it turned out that my theme already has Visual Composer, and the problem was with the hosting.

I want to get a refund because I have already bought your license with the license of the Bi-Shop theme.

Hope to hear from you soon, Marianna

Startdust
Startdust Author Team

Hi, actually you did not received license for Visual Composer. If you purchase theme that has Visual Composer there is no option to receive direct updates and access official support – in order to update you need to either ask your theme author to update VC and push it to you or consider having direct license.

As for refund – we do not manage refunds by ourselves – all payments are handled by Envato so you need to use Envato support for this issue.

Knowledge Base · Official Support · Facebook · Twitter

DGMAB Purchased

Hello!

I bought the Visual Composer plugin today, but the purchase code doesnt work! I got visual composer with the theme Royal by 8theme, but I want have now bought the full license for your plugin. When I should aktivate the license in the wordpress backoffice area it says; License is verified but not activated!

Startdust
Startdust Author Team

Hi, do you use license key provided for Visual Composer, not theme? Please make sure you are following these steps: https://wpbakery.atlassian.net/wiki/display/VC/Activation

If the problem still exists please open support ticket at support.wpbakery.com – share your site credentials and provide purchase code so our support team can take a look at your issue.

Knowledge Base · Official Support · Facebook · Twitter

6613058 Purchased

Hey!

Is there an option to get the hidden elements like “posts grid” back in element selection? I saw in the mapping that it is registered but I cannot find any line of code that disables or hides it. The new grid is really unpractical for one pagers since it has 0 height at load time. Therefor, if you have some grids in series, they all get loaded immediatly and not when scrolled in. Thats why I’d like to get the old posts grid back. ...an option on the new post/media grids to load the first n gitems on start up would fix the problem too.

Thanks in advance!

Startdust
Startdust Author Team

Hi, old Post Grid element is depricated so there is no option to get it back. As for your request – I will raise it up in our team meeting to see how we can solve this problem in our future releases. Thanks for idea/request.

Knowledge Base · Official Support · Facebook · Twitter

Is there a way to put the “plus” and “minus” on accordions on the right side instead of the left side?

thanks in advance, Andreas

Default-user

I am sorry, I mean for FAQ.

ONEBB Purchased

Hi, I’m trying to update this plugin but received the following error “Error! Envato API error: Username and/or API Key invalid.”. What shall I do? If I deactivate my license and activate it again, will I lose my settings and everything I have done using this plugin?

Thanks!

Default-user
ONEBB Purchased

Also, when I go to Settings>Visual Composer>Product License I’m not able to update details as they are greyed out. It forces me to deactivate license, I’m worried that if I deactivate the license to update details it could cause some issues. Please advice

SiteSao Purchased

Dear,

This is Essential plugin for Wodpress, i like it. This is custom in my theme “AirSlice – Creative Responsive Wordpress Theme “

But, i have a problem in new version 4.4 or higher, it give a reference error and a error for DHVC From add-on for Visual Composer, although when register script in my plugin i have add depends “wpb_js_composer_js_custom_views” for it, please see:

Any idea ?

rcobbett Purchased

ive just installed version 4.4.2 in the quince theme, my admin visual composer option doesnt work bestpriceflooring.com.au now displays an error. and the normal visual composer isnt showing in admin.

Help? Anybody else have this problem?

by
by
by
by
by
by