An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by TrueThemes

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from TrueThemes:

In many ways you could say that our main product is outstanding theme support. It’s what we work on the hardest. 90% of our staff is in some way dedicated to this process.

Purchase this Premium Theme with confidence in knowing that you will be fully backed by a dedicated team of amazingly friendly website professionals.

Need help with a product? Let us help you:


Frequently Asked Questions

Can I use this plugin in my WordPress Theme for sale on ThemeForest or other marketplaces?

Yes. You will simply need to purchase the Extended License in order to use this plugin in your Premium WordPress Theme for resale.

Do you offer support for this plugin?

Yes. All of our customers have complete access to our Secure Online HelpDesk.

How many Shortcodes are included with this plugin?

Vision comes with over 100 Powerful Shortcodes. You can see them in action below:

I’m a programmer with super-awesome coding skills. Can I add my own shortcodes to this plugin?

Yes absolutely. Vision makes it incredibly easy for developers to add their own shortcodes to this plugin.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.