183 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

When I attempt to add a shortcode using the plugin it gives me a loading bar and doesn’t actually bring up any options.

Any reason why?


Hi There,

If using Wordpress 3.9+ the error could be caused by other non-compatible plugins.

Wordpress 3.9 introduced a variety of core coding changes and many plugins did not update to work properly with this version.

Please ensure to:

- Use the most recent version of the Vision plugin. Most recent version is (3.1) Upgrades are free for life and recent version can be downloaded right here on CodeCanyon

- Disable other 3rd-party plugins (if any) to help determine if one of them is causing the issue.

If still running into any issues we are very happy to provide additional help.

Please submit a Ticket on our HelpDesk so that we may replicate any issue and provide a rock-solid solution. Please include details of the error along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi TrueThemes, I have a pre purchase questions can I add pictures on the accordion and tabs (on your demo there is only text) On the icons (can I add my own?) I have a customer and has a company that provides several services (electric, plumbing, small jobs around the house) so I need to include my own vector icons This question also applies to the boxes icons (do they need to be “Font Icons” or can I use vector icons. Thank you in advance, Filipe


Hey Filipe,

Thank you so much for your interest in the Vision Plugin.

As per your questions:

- The accordions can accept any type of content (including images). Please just note that depending on the layout of the content within the accordion you may need to add a bit of CSS code to adjust the content to your desired outcome.

- The “plain vector icons” are powered by Font-Awesome so can choose from the 439 available icons. The same is true for the “vector icon callout boxes”. Using your own custom icons is indeed possible however not built-in so require code modification. Here’s a list of all the available icons: http://fortawesome.github.io/Font-Awesome/icons/

Please feel free to reach out with any additional pre-purchase questions.

Thank you :)

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years


i think abou to buy this addon but i dont see any option to do an icon vor list ´s. At the moment iam using shortcodes ultimate and the overhead of this plugin is very huge.

Could you please tell me if i can you have “list” featuer (

  • ) in your plugin and can i use the vector icons for it?

    Regards Maxx


Hi Maxx,

Thanks so much for your interest in the Vision Plugin.

Do you happen to have a link you can share which outlines an example of the type of vector-icon-list you are referring to? This will help us to better provide more accurate details.

Thank you :)



I need to know if its possible to use icons for lists like this:

http://prntscr.com/40ewow http://prntscr.com/40ex61

The dots should be an icon form that Font Awesome Icons you use.

In Shortcode Ultimate i can use any icon to replace the dot:


I hope its clear what i want to know.


Thank you for the screenshots – they’re very helpful.

Vector icon lists are not currently built into the Vision plugin but we all love the idea and we’ll have them added in for the next release. We’ll launch this update before the end of the week.

Cheers :)