215 comments found

Hello,

I have purchased this and think it’s great, but I cannot get any other Fontawesome icon to show other than the default cube?

Can you check here: http://servasol.co.uk/test

I am trying to get the plug to show by using fa-plug as shown on the FoneAwesome page.

Thanks in advance for your help.

TrueThemes

Hi There,

We’re very happy to assist you my friend.

We just need to take a peak behind the scenes of your website to determine what id casuing the issue and provide the best solution.

Please use the links below to submit this question as a Ticket on our TrueThemes HelpDesk so that our dedicated support team can gladly provide further guidance. Please include temporary login details to the website so they can replicate the issue.

Thank you :)


TrueThemes HelpDesk:

drbilal Purchased

As soon as I active the plugin it causes many errors on my site – slider stops working, nav menu is gone, various images and other elements on my site are gone.

I have submitted a support ticket – please respond asap.

Thanks

TrueThemes

Sure thing my friend.

Response has been added to the ticket. Kindly respond back via the HelpDesk Ticket and we’ll get things resolved nicely for you.

Cheers :)

Visual Composer Users

We’re proud to announce the release of our all new plugin – Orbit.

It’s like “Vision’s Big Brother” built directly for Visual Composer.

You can learn more here: http://codecanyon.net/item/orbit-visual-composer-addon-extension/8790010

smedisky Purchased

Hi,

I’ve actually already purchased your absolutely beautiful plugin! Thanks for such a great product!

One quick question, though… Your buttons are so much nicer than the default buttons used/created by my theme.

Is it possible to use the buttons offered in Vision instead?

(If needed, my url is InvitingPeace.com.)

Thanks in advance either way, Shannon

TrueThemes

Hi Shannon,

Thank you so much for your kind words! I’m very happy you’re enjoying the Vision Plugin :)

Swapping out the buttons within a Theme is indeed possible however the theme will require some coding modifications to make this possible.

The process will essentially involve activating the Vision Plugin and then updating the necessary files within the Theme to display the Vision Buttons.

I’m unable to modify the theme however I’m happy to send over the required HTML code for displaying the Vision-styled button.

Kindly let me know which “Vision button color” you’d like to display and i’ll send over the HTML-code for this. You can then perhaps reach out to the Theme Developer for more details about where to place this code.

Thank you :)

I have version 3.2 and I don’t see an updated version. The 3.2 I have does not include the Animated Feature List shortcode in the dropdown. Seems to be missing a couple others as well. How can I get these shortcodes?

Default-user

Works. Thanks.

Default-user

One last thing. It says there is over 100 shortcodes but the dropdown only shows about 30 of them. Can you advise?

TrueThemes

Yes sure thing.

Vision includes approx 30 different type of shortcode elements.

Most of these elements have many variations and design styles. For example the pricing boxes come in 2 design styles and 20 color schemes thus the ability to create many different shortcodes from the single pricing box element.

zoddy11 Purchased

3 questions if you dont mind 1. Do you mind if plugin is used on adult entertainment site 2. The shortcodes are called how? jquery? 3. the visual composer you talk about in comments that is an add on to thiss plugin correct?

thank y ou

TrueThemes

Hi,

Thank you for your interest in Vision.

1. Yes this is OK as long as there is no refernece to the plugin anywhere on the website

2. The shortcodes are generated “on the fly” with PHP. This is a built-in function of Wordpress.

3. Yes the Visual Composer add-on is separate plugin from Vision. Pls check out our CodeCanyone portfolio to preview Orbit plugin.

Thank you :)

rob_imx Purchased

Love the plugin!

I’d like to request a series of “contact” icons… perhaps an avatar or a phone, etc…

I don’t seem to be able to find them in the icon list

rob_imx
rob_imx Purchased

Oh.. never mind, I found a few :) ...there’s just so many!

TrueThemes

Glad to hear it! Cheers :)

rob_imx Purchased

The icon list is adding an extra plain bullet ” • ” before my chosen vector icon.. any idea why?

It’s not from my theme’s CSS.. I’ve disabled all bullet functions from that

TrueThemes

Sure thing my friend, we are happy to help.

We just need to see the website in action to better provide a solution.

Please use the links below to submit this question as a Ticket on our TrueThemes HelpDesk and our dedicated support team can gladly provide further guidance.

Thank you :)


TrueThemes HelpDesk:

rob_imx
rob_imx Purchased

thanks, I have submitted a ticket, I await your response!

Hello, I just tried the plugin in my site (im using the Enfold theme) and is not working, tabs are not showing content. I have not update to wordpress 4.0 yet, and before activating Vision I was using other two free shortcode plugins without a problem, I just didnt like how they look so I bought this plugin. I will appreciate a help on this.

TrueThemes

Hi There,

The live demo site for Vision Plugin is built on Enfold theme. The shortcodes themselves work nicely however the shortcode manager to insert the shortcodes does not work within Enfold’s custom page builder.

Currently one needs to copy/paste the shortcodes if wanting to add them via Enfold’s Page Builder.

Default-user

It seems is a conflict with other plugin, thanks

xgiovio Purchased

Is there any method to use them in the template php files? Thank you

TrueThemes

Please see note below for helpdesk. Kindly submit this as a Ticket and we can gladly provide the best solution.

Thank you :)

xgiovio
xgiovio Purchased

answered, solved on my own and posted solution on helpdesk ticket

xgiovio Purchased

In my theme i use p class=”lead” to give some space between different divs. All works but when i active the vision plugin the lead collpase. See attachments. I have only activated the plugin, i haven’t inserted any code yet. I’ve already created 2 tickets of support desk for this problem and the previous one.

TrueThemes

Hi There,

We’re very happy to help.

Please use the links below to submit this question as a Ticket on our TrueThemes HelpDesk and our dedicated support team can gladly review and provide further guidance.

Thank you :)


TrueThemes HelpDesk:

xgiovio
xgiovio Purchased

answered, solved on my own and posted solution on helpdesk ticket

How do we get a refund?

Although your examples look nice, something as simple as adding a Vector Icon Box is laughably complicated.

When you add 3 Vector Icon Box you get ”....add H3 heading and Content after inserting shortcode. Please note that (raw) tags will not display on website….” in the code, but nowhere in the instructions of the plugin or the code is it stated where to put the H3 heading or how to separate the header from the content.

And, I’ve had about an ass-full of people selling a plugin on Envato but requiring you to sign up on their site to get support instead of supporting the plugin where they sold it.

If you sell it here, you should support it here.

TrueThemes

Sure thing!

We’re very sorry to see you go but we’re happy to provide the refund.

Simply email us at info [at] truethemes.net and let us know where to send the money via PayPal.

Best wishes on the remainder of your project.

This is a plugin for wordpress ?

I have a title menu with the name “Animals”, then clicking on animals, I want to appear sub-titles “animal 1” Animal 2 ”, Animal 3” ...

When you click any of these sub-titles will be redirected to the page where is the article.

This your plugin makes?

TrueThemes

Hi,

Thanks for checking out the Vision plugin for Wordpress.

The element you’ve mentioned could be easily achieved using Vision’s “Accordion” element.

You can view the live demo here: http://plugins.truethemes.net/Vision/shortcodes/accordions-and-tabs/

One could add a single accordion section and name it “Animals”....and once user clicks “Animals” one could add text links saying animal 1, animal 2, animal 3….

Thank you :)

Hi there, Is this plugin compatible with the salient theme? We need to know before purchasing…! Thanks Jenny

TrueThemes

Hi Jenny,

All should work nicely however we’ll need a copy of the theme for testing purposes.

Jwrbloom Purchased

Hello,

I’m getting this error trying to add anything to a page:

Fatal error: Call to undefined function wp_style_add_data() in /home4/jwrbloom/public_html/metroindybasketball.com/wp-content/plugins/vision/vision.php on line 55

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