139 comments found

Are there any known issues with Firefox or IE? I am displaying a user’s balance on a dashboard page i.e. “you have X credits remaining” but it’s not showing in firefox or IE. It works fine in Chrome.

I’m using the [obr_short_balance] shortcode and it just skips over that, nothing shows in FF or IE.

outerbridge

Hi

Not that I know of. Can you email us a link to contact@outerbridge.co.uk and we’ll take a look?

Regards ^Mike

Hi,

I am considering to buy the piece of code.

What I need to know is, will the plugin be able to remember if a user previously spend credits to view a particular product? So that the user will not have to spend credits to access the product the second time?

outerbridge

Hi

There is a viewtime parameter which you set to the number of minutes access you would like people to have. I’ve just tested it on 20,000,000,000,000,000 minutes and it works. That’s 38 billion years!

We are already working on including a specific unlimited option in (probably) the next release.

Regards ^Mike

Hello, I want to ask if this plugin can help me to make the bonus credit for every purchase of customer? Like they paid 100$ to buy 1 product and they earn 1 credit which equal to 1$.

Secondly, can I make a new product named XYZ credit, they can buy this product to increase their credit, then they use the credit for the future purchase purpose when they see hot deal in the website. Is it possible?

outerbridge

Hello. Both of these would need to be bespoke customisations. If you would like me to quote for either (or both) of these then please email me at contact@outerbridge.co.uk with a detailed specification. Thanks

1) I am looking for a quick and dirty way to sell pages/posts of information. Can this be done with your tool?

2) I plan to sell the information “one time only” i.e. only to one buyer. The items are simply pages/posts that people buy access to. If I want to limit the buyers I expect that I would need to remove the “buy” button once a page/post has been sold – is there a way to automate this?

outerbridge

1)Not sure I like the phrase “quick and dirty”, but yes, our plugin is designed to enable you to “sell” access to a page or post using points or credits as the currency. 2)You can use the user credits plugin to achieve this, but not without some customisation. If you would like a quote for this, please email a detailed requirements list to contact@outerbridge.co.uk

pdogbc

Thanks for the reply. By quick and dirty I didn’t mean to discredit your plugin :) It looks like a great solution to my needs as it opens the door to “pay for content” solutions. Some benefits to using credits is that customers tend to buy more and they only need to fund their accounts now and then vs per purchase – makes the process easier for the customer. I’ll followup via email.

is that possible, when user add new post and credit auto increase ???

outerbridge

Yes, but this would require some customisation to the UserCredits plugin. Please contact us at contact@outerbridge.co.uk with your detailed requirements if you would like us to quote for this. Thank you Penny

Instead of using short codes, can some of the operations be done with php? I’m just wondering because I’m thinking of buying this plugin.

Thanks.

outerbridge

Yes, of course you can use php if you wish. The short codes are just there to make it easier for people without coding skills. ^Penny

how to used [obr_add_credits] , i make buy credit page and put [obr_add_credits] but it show Nothing to process. If you think you are seeing this message in error, please contact the administrator. and how to integrate pay with bitcoin?

Default-user

i means how to createbuy button, ex: i want to make list Buy 50 Coins – Buy 100 Coins using bitcoin or other payment system ex transfer banking, becouse in the documentation you not mention how to make buy button or integrate with other payment system

outerbridge

Hi wella4rt

We have recently reviewed and changed our support processes.

Please email your question to support@outerbridge.freshdesk.com and we will be able to assist you.

Regards Mike

when is the update coming out? I bought this plugin and I still haven’t been able to use it.

outerbridge

As previously advised via our support desk, we are not updating the plugin itself. However, we are re-writing the user documentation to make it even clearer and we will release this as soon as it is finished and approved by CodeCanyon.

outerbridge

By the way, there’s no reason why you shouldn’t be able to use it now – and we will continue to give you technical support and answer specific questions via the support desk.

Hi,

Can I manually add credit for my users? Thanks.

Default-user

Hi, thanks for the reply. But why there are no active users under the user balance page? I have more than 200 subscribers in my website. Is there anything I missed to configure? Thank you!

Default-user

Also, when a new user registers a account on my website, an error is shown: “Call to a member function format() on a non-object in /xxx/xxx/public_html/wp-content/plugins/user-credits/user-credits.php on line 348”. Can you help me to solve this problem?

outerbridge

Hi. I’m sure we can help you sort out the problem. Please raise the item as a new ticket at http://outerbridge.freshdesk.com/ please and we’ll take it from there.

Regards Mike

Hi,

Does this work with Woocommerce, please?

ie. will I be able to charge credits for products added via Woocommerce?

With thanks!

outerbridge

This would need customisation. Please contact us via our support desk http://outerbridge.freshdesk.com if you would like to discuss your exact requirements and then we can provide you with a quotation for the work.

Regards Mike

hi! im need to use a cupom code (user form) to make gift card and redeem credits to any user…. its possible?

outerbridge

Hi Erik

We’ve changed our support systems since you last contacted us. Please can you raise your query at http://outerbridge.freshdesk.com and we can discuss your question there.

Many thanks Mike

Hey there, I am setting up a video plattform and want my clients to pay per view. As I donĀ“t want them to be asked to pay for each single clip, I want to include a credit system just as the one you provide.

But I still got 2 questions: Up to now I do not have any kind of membership or login, what – as far as i got it – is necessary for your credit system. Did I get this right? Can you recommend any plugin that works well with UserCredits?

And second: Does your plugin just work for whole posts or can I declare single items of the post as to be payed for? I include the Video content via Advanced Custom Fields Plugin but want the user to be able to see the text and the first frame of the video

outerbridge

Hi there

1. UserCredits doesn’t need any other plugins to work. It uses WordPress’ in-built user features so each registered user of your site has a credits balance. If you want to add a member plugin, it should be one which is based around standard WP users. 2. Yes you can protect parts of posts so that a preview is displayed to users who haven’t paid and the actual content is paid to users that have paid.

Hope this helps.

Regards Mike

mlund95 Purchased

Hello!

I have a video theme, so on posts, it doesn’t show the video in the visual or text editor. However, I want to restrict the whole page to where they need to pay credits to access it. How would I go about doing this?

Thanks!

outerbridge

Hi

To provide you with the support you require, we deal with all our post-sales support queries via http://outerbridge.freshdesk.com/

Please log your query there and provide us with as much information as possible to help us resolve your query.

Regards Mike

Default-user
mlund95 Purchased

Hello! Thank you for your response, I have submitted a ticket! Thanks!

Hi,

My client purchased this plugin and when we use this on our website, everything is fine but i get an email almost everyday which says

“No users needed updating.”

The Subject of the email is “UserCredits on My Site Name”

which makes like this email is coming from User Credits plugin.

Can you please tell me how to disable this email or make it send like once a week if that is possible.

Regards

outerbridge

Hi

To provide you with the support you require, we deal with all our post-sales support queries via http://outerbridge.freshdesk.com/

Please log your query there and provide us with as much information as possible to help us resolve your query.

Regards Mike

Hi,

Is it possible to have an automatic message sent when the credits go below a certain amount, like 3 credits?

outerbridge

Hi

Yes, you set the value in option 3.1 “Low Credit Notifications” on the Set-Up page to 3 in this case.

Regards Mike

Another question: Is it possible, when manually adding or reducing user credits as admin, to have a description with the reason for the change in the credit amount?

Also, is there a way to automatically send a message when the credits are a certain time from expiring?

outerbridge

Q1: Manual adjustments are marked as such in the transaction log. There is currently no option to add a customised message. Q2: This would involve customisation work. If you’d like us to quote you for this please contact us via our support system: http://outerbridge.freshdesk.com

Hi,

Does this plugin works with woocommerce?

Thanks

outerbridge

This would need customisation. Please contact us via our support desk http://outerbridge.freshdesk.com if you would like to discuss your exact requirements and then we can provide you with a quotation for the work.

Regards Mike

Default-user

Will do thanks

Hi

I don’t use paypal but CCBill. How can I make it work with this payment gateway?

Arik

outerbridge

Hi Arik

I’m not familiar with CCBill but Section 1 of the Set-Up admin page in the UserCredits is where you set this up. You need 2 variables from your payment provider – one for the successful payment variable amount and the other for the transaction id.

Regards Mike

Default-user

Just looked at the admin. We will use Epoch instead. But how do we tell the system to use epoch and can you give an example?

About the time. If we set it to 5 minutes, what will happen if the user is viewing for 6 minutes? Will the post close or will it charge again for 5 minutes?

Arik

outerbridge

Hi Arik

Thanks for buying our plugin. We deal with all post-sales support at https://outerbridge.freshdesk.com – can you raise your query there please, and we will help you get them resolved.

Thanks Mike

Hi.
Is the plugin easily integrated with Woocommerce both for the layout of its elements and for the payment method of buying credits?
Thank you

outerbridge

This would need customisation. Please contact us via our support desk http://outerbridge.freshdesk.com if you would like to discuss your exact requirements and then we can provide you with a quotation for the work.

Regards Mike

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