An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by dtbaker
Frequently Asked Questions
Looking for the Ultimate Client Manager FAQ?
How to upgrade from UCM Lite to UCM Pro?
Do you already have UCM Lite and a few plugins installed? Do you want to upgrade to Pro and receive all plugins PLUS any of our new plugins for free? EASY!
- Purchase Pro and get the licence code from the downloads page
- Login to your existing UCM Lite installation
- Go to Settings > Upgrade
- Remove all existing licence codes (for Lite and Plugins)
- Enter your SINGLE Pro licence
- Click upgrade
- Done! You will now have ALL PLUGINS installed.
Can I get a discount?
No sorry, there is no discounts for upgrading from Lite to Pro. Pro includes all future plugins for free, we cannot discount this special feature.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.