2159 comments found

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Community Moderator
  • Bought between 100 and 499 items
  • Referred more than 2000 users
  • Has been a member for 4-5 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+4 more

Need Support?

Please note that all support requests must be submitted through the Support Forum.

Best,

Chris

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, we have purchased the menu and in short we cannot get it to work on installation… or at least we need a degree with all the settings! Any help would be greatly received, we do not wish to register in forums.

Default-user

Resolved.

sevenspark

Hi CharityToday,

We’ll be happy to help you sort out any issues, but you’ll need to post them in the Support Forum – it is the only place to receive support. This is made very clear pre-purchase in the product description (under Support Resources), in the Support Tab, in the comment immediately above yours, and in the Support Terms. If you would rather not use my support services, there are a variety of resources at your disposal that will allow you to sort out your issue personally. The most helpful in your case will be:

UberMenu Knowledgebase

Video Tutorials

UberMenu Troubleshooter

See you in the Support Forum if you have any further questions or need assistance.

Best,

Chris

sevenspark

Glad to hear you got it resolved :)

Best,

Chris

Default-user

Problems after problem with this plugin for 7 days!! Have emailed but got a generated response.

Warning: If you are buying you will need a lot of time to set up and CSS experience in order to configure to your site, this is why we have struggled – we have none :-(

Default-user

By the way its ok keep stating about the support forum etc everytime, truth is people think they are buying a plugin that is good to go on installation. Not to have to spend so much time on it while they obtain a diploma in css!

sevenspark

Hi CharityToday,

If you’re having trouble configuring your menu and it does not look like it does in the demo, it generally means that your theme’s CSS is interfering, as described in the Knowledgebase (see residual styling (see also: residual styling troubleshooting guide). Unfortunately UberMenu can’t prevent a theme’s assets from affecting the menu, but this is generally easy to resolve and we’ll be happy to help you out with it in the Support Forum.

The only email I’ve received from you was sent 10 minutes before you posted this comment. Since you didn’t provide a URL, there’s very little I can do. Once I see your site in the forum, I’ll be happy to assess any issues and help you resolve them.

Again, we’re happy to help you out – just post your question in the forum and we’ll make sure you get set up properly.

Best,

Chris

Default-user

Hi, there is no live url link to post as the menu is not live, we have a busy news website during the day so cannot toy with it, only over night. The email received was one of your generated responses again referring people to the forum.

sevenspark

Yes, you received an autoresponder which directs you to the proper location for your inquiry. I also sent you a personal response. Please respond to my questions there.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

So am I right in understanding that there is no way to right align the main menu without having it ending up in reverse order in responsive mode?

If not, how do other themes do it?

sevenspark

Hi noctatheme,

You can align the entire menu bar to the right without reversing anything. Please see the Knowledgebase: Menu Bar Positioning > Aligning Right. Depending on your needs you may prefer Aligning Top Level Items to the Right

If you have any further questions or need assistance, please be sure to post in the Support Forum – thanks!

Best,

Chris

Default-user

thanks but the only issue with the menu bar positioning to the right is that it means I can only have submenus as wide as my menu as oppossed to the entire width. This is not OK on my site. This might be a real hack job but can we put the menu items in 1 table and align the contents to the right in that 8-)

sevenspark

Hi noctatheme,

The second link I provided explains how you can align the items to the right without reversing the order or floating the menu bar. Did you take a look at it? :)

Also, with UberMenu 3 (coming soon), you will be able to: (1) align the menu items to the right via a Control Panel setting and (2) make your submenus wider than the menu bar. So if those are your needs I’d suggest checking that out in the Forum (a release candidate is currently available).

Again, if you have any further questions, please be sure to post them in the Support Forum and not in the item comments – thanks! :)

Best,

Chris

Default-user

awesome, thanks I will do the forum option :)

sevenspark

You’re welcome! :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Is there a shortcode to add a login/register link on the menu

sevenspark

Hi noctatheme,

You don’t need a shortcode to add a login/register link. Just add a custom Link item and set the URL to your login page.

If you have any further questions, please be sure to post them in the Support Forum – thanks!

Best,

Chris

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to add an icon from font awesome or similar as image in the menu?

sevenspark

Hi digitaleit,

You can do that with the Icons Extension :)

Note that in UberMenu 3 (coming out soon), there will be about 50 basic icons included, and the new version of the Icons Extension will contain 439.

Best,

Chris

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

I really like this plugin!! the only thing that is in the way for me from buying this is this one is this question…Wordpress themes (like angle theme, wplms theme, fundify theme, the three themes that i am currently using, all sold on themeforest) is that they already have menus. How do i remove the menus from there or replace it with the UberMenu? Those menus look like they are in place and immovable, so how do i remove them and integrate the ubermenu into the theme?

sevenspark

Hi pisaacwilliams,

With most themes the menu can be automatically replaced by UberMenu; some will require you to replace the menu in the theme’s template with a line of PHP from UberMenu. Please see Understanding Menu Placement for more information :)

Best,

Chris

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Hi, I had just one more question before investing into this awesome product! This website gives you CSS code to make an apple style menu bar and I was wondering if you could tell me how I could take that could and apply it to ubermenu so it looks like the apple bar,if it is possible and not painful here is the link http://www.marcofolio.net/css/the_apple.com_navigation_menu_created_using_only_css3.html

sevenspark

Hi pisaacwilliams,

You can certainly write a custom skin for UberMenu if you’re comfortable with CSS. You’d just need to manually merge those styles with UberMenu’s selectors. I’d recommend using UberMenu 3 (coming soon, currently available to customers as a release candidate in the forum) and basing your custom skin on the sample skin, as the selectors are simpler to use. See Custom Stylesheet (custom.css)

I can try to write up a customization tutorial on this in the future, but I can’t say exactly when I’ll get to this since I’m currently swamped with work for the UberMenu 3 release.

Best,

Chris

Default-user

Wow Thanks! So do i buy UberMenu 3 when it comes out or if you buy this one you get UberMenu 3 when its released? In other words i dont want to have to buy two plugins just one UberMenu. Thanks!

sevenspark

UberMenu 3 will be a free upgrade for all existing customers when it is released, so you won’t need to purchase it again :) The release candidate in a near-finished state is currently available to customers in the Support Forum, basically it’s just waiting on finishing up the documentation and demo.

Have a great weekend!

Chris

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hello,

any chance to separate the waypoints & sticky extension into individual js files and register them with WordPress separately? This would come in handy to better resolve conflicts with other addons using either of these. (e.g CSS Animator for Visual Composer)

Thanks

sevenspark

Hi Sascha,

Actually, in the next version of UberMenu Sticky (compatible with UberMenu 3), Waypoints will be removed entirely. If you are experiencing a conflict with Visual Composer, please see the Knowledgebase article for a solution: Visual Composer Javascript Error

If you have any further questions or need assistance, please be sure to post in the Support Forum – thanks!

Best,

Chris

  • Has been a member for 0-1 years

Hi, I’m using for my website the Gomarket theme of woocommerce. This plugin is compatible? Thanks.

sevenspark

Hi PATSONANDCO,

I’m not familiar with the Gomarket theme, but I took a look at the demo and from what I can tell it looks like it should work, but you’ll likely have residual styling (see also: residual styling troubleshooting guide) from the theme’s nav class, so you’d need to make an edit to the theme template in that case.

Best,

Chris

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi.. really nice menu…I have used this menu on our company website. But I have a problem with the “images sub menu” on my Ipad and Iphone.. the menu with Images is not hiding it is showing on the menu

Could you please help me to solve this problem, its look messy on the iphone or ipad?

www.carbisaustralia.com.au

Thank you

sevenspark

Hi SPO,

The submenus are showing because of this style from your theme:

#navigation ul.sub-menu { display:block !important; visibility:visible !important; position:relative; top:0 }

which forces them open due to display:block !important;

This is residual styling (see also: residual styling troubleshooting guide) from the theme’s menu, and you’ll want to change the <nav id="navigation"> to <nav id="navigation-uber"> in your header template to resolve it.

If you have any questions or need assistance, please be sure to post in the Support Forum and we’ll help you out – thanks! :)

Best,

Chris

Default-user

thank you Chris.

sevenspark

You’re welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi does it work on WP3.9.1 and WPML, will it work on existing WP theme that already has a menu design in place?

Thank you

sevenspark

Hi takeabreak,

Yes, UberMenu works with the latest version of WordPress. I’ve seen many customers use it with WPML. It is designed to replace existing menus within a theme – see Understanding Menu Placement

Best,

Chris

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Hi, can you change or remove the menu items based off of responsiveness? i have a full width bar with items that looks nice but once you minimize screen there are too much items on the menu. How can i fix this?

sevenspark

Hi pisaacwilliams,

Please see the Knowledgebase:

Hiding Menu Items at different screen sizes

Note this is a configurable option per menu item in UberMenu 3.

If you have any further questions, please be sure to post them in the Support Forum – thanks!

Best,

Chris

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Hi, you know how apple.com’s menu has a search bar on the end? how would i accomplish that on ubermenu? also how can i add a logo to the menu bar like apple has? Thank you!

sevenspark

Hi pisaacwilliams,

Please see the Knowledgebase and Video Tutorials:

Adding Images

Adding a Search Bar

Video Tutorials

Video: Creating Image Only Menu Items and Search Bars

If you have any further questions that aren’t answered in the Knowledgebase, please be certain to post them in the Support Forum, not in the item comments – thanks!

Chris

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
beanfan78 Purchased

I am trying to figure out how I can get the login/logout to work using Ubermenu. I am building a site with no sidebar and I am struggling to get to work correctly. I submitted a support thread in the forum but I think it has been overlooked. Can you possibly tell me how I can do this?

sevenspark

Hi beanfan,

I checked the support forum and there isn’t any user registered with your username, nor any license codes registered associated with your username. Please make sure you’ve posted in the SevenSpark forum: Support Forum. If you’ve posted under another username, please provide a link to your support thread.

As for the login/logout buttons, login is easy – just make a custom link to your login URL (/wp-admin by default). The logout button is more complex, because WordPress requires a specially generated nonce link to handle logouts, but that is a feature offered in the Conditionals Extension

See you in the forum if you have any further questions (if you have trouble getting access, just send me an email via my Contact Form)

Best,

Chris

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi Sevenpark, Pre-sale question: ¿ this menu is totally compatible with Directory theme by AIT ?

Regards

sevenspark

Hi floryan,

I’m not familiar with the Directory theme, but I Googled it and according to AIT it they are compatible: http://support2.ait-themes.com/discussion/9469/plugin-ubermenu-directory/p1

You can check out the requirements, and if you run into integration issues we can help you out in the Support Forum :)

Have a great weekend!

Chris

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Decentlux Purchased

Hi ,

After i purchsed your plugin, then find can not make two Ubermenue per page ,  or if i can have some way to make two ubermenu on one page ? ( one is the top menu , and the other to the left / right sidebar ?  
And if can not , can i ask money back ? and how ?
Thank you very much ! 
Roc
sevenspark

Hi Roc,

Please visit the Support Forum, where you will find a release candidate for UberMenu 3. UberMenu 3 will allow you to have multiple UberMenus on your page in different configurations :)

If you have any further questions, please be sure to post them in the Support Forum – have a great weekend!

Chris

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Spain

I need to move down the entire search box …. can you tell me the correct css ellements to move?

need it 15 px down…

sevenspark

Hi Sambora,

Please post your question in the Support Forum with a link to your site and we’ll help you out.

Best,

Chris

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
frat88 Purchased

I couldn’t be registered to support forum because of this I am writing here.

With last update my woocommerce cart and my account icons gone from menu. Before woocommerce was adding this icons to menu and ubermenu was accepting at right up side. :/

How can we solve?

Thanks.

sevenspark

Hi frat88,

If you are having trouble registering in the forum, please send me an email via my Contact Form and I’ll make sure you get set up with the proper access :)

Best,

Chris

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United Kingdom

Hi,

I bought the Inovado theme from Miniti and it included a licence for Ubermenu2, the theme is now suggesting an upgrade “there is a new version of UberMenu available. You have version 2.3.0.2 installed. Update to version 2.3.2.1.”

How can i upgrade? as the auto update in plugins does not show an update available

Beanie.

sevenspark

Hi Beanie,

Sorry, but Inovado is not licensed to redistribute UberMenu. I checked with minti, and they have never included UberMenu as part of their product. The only way to get a legitimate copy of UberMenu is by purchasing a single license through CodeCanyon – in which case you would get the updates through the Downloads page.

Best,

Chris

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