2017 comments found

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Community Moderator
  • Bought between 50 and 99 items
  • Referred more than 2000 users
  • Has been a member for 4-5 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+4 more

Need Support?

Please note that all support requests must be submitted through the Support Forum

As always, thanks so much for your support in making UberMenu the #1 Selling CodeCanyon product of all time! :)

Best,

Chris

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear Sevenspark,

I have some pre-purchase questions related to your menu: - Do you know if it is compatible with the theme http://themeforest.net/item/volcano-responsive-wordpress-magazine-blog/4094529 ? - After installation of the Ubermenu, does it recognize the category of posting post that have been done? (Because I currently put my posts’ categories in the menu)

Thank you for your answers.

Best regards,

MapoB

sevenspark

Hi MapoB,

I haven’t heard of any issues with that particular theme, but if you do run into any trouble we can help you get things sorted out in the Support Forum :)

After installation of the Ubermenu, does it recognize the category of posting post that have been done?

Sorry, I’m not sure I understand what you are asking. You can add any of the standard menu item types that appear in Appearance > Menus to an UberMenu including categories/taxonomies, etc.

Hope that helps!

Chris

Default-user

Hello Sevenspark,

For the clarification: today all my posts are linked to a category, in which those categories are used to build up my current menu.

Best regards,

MapoB

sevenspark

Hi MapoB,

You can add any Category or Post that you like to UberMenu. What it won’t do is auto-populate a post list from a category within the submenu.

Hope that answers your question,

Chris

Default-user
MapoB Purchased

Thank you Chris, I’ve just purchased the menu theme, and I will check out the tutorials video. I saw in the further next comment that you will release Ubermenu3 by the end of this month, thus will it be easy to update from the Ubermenu 2 for the 3?

MapoB

sevenspark

You’re welcome, and thanks!

Yes, I hope to have UberMenu 3 out by the end of the month, but it depends on a number of factors including support load. The intent is to maximize backwards compatibility; if you are using the out of the box features, upgrading should be seamless. If you are making customizations, there will be a backwards compatibility mode that can be used to ease that transition.

See you in the Support Forum if you have any further questions :)

Best,

Chris

Default-user
MapoB Purchased

Hello Chris,

I’ve just installed UberMenu, and I have several questions: - I do not understand why my Mobile menu version does display as per your responsive site. Can you tell me how to have your Mobile configuration that match with your main menu? (This actually why I purchased this plugin) - The menu bugs on some pages in which the selected menu became white - The title of the selected page is no more visible.

Best regards,

MapoB

sevenspark

Hi MapoB,

It sounds like your theme is interfering with the functionality of UberMenu. Not to worry, we’ll be happy to help you get that sorted out – just post over in the Support Forum as I requested above with a link to your site and we’ll take a look :)

Best,

Chris

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there,

Amazing plugin.

I am having difficulty aligning all the submenus of my vertical menu to the top of the menu bar rather than it’s parent item. Through my research it says that it does it by default, but it is not the case with my site.

I am using the Twenty Twelve WP default theme.

Can you please help?

It is http://wearethewitness.com

Thanks in advance!

Default-user

I forgot to add it is set up as a “Flyout Menu” with “Full Width Submenu” activated and “align Submenu” left.

Thanks again.

sevenspark

Hi ephraimgerard,

Glad you’re enjoying the plugin! :)

Flyout menus are going to be aligned to the parent item by default. If you want to align them to the top of the menu, you could add

#megaMenu ul.megaMenu > li.menu-item{
  position:static;
}

Just keep in mind that you need to make sure the submenus are tall enough to reach their parent item at that point.

If you have any further questions, please be sure to post them in the Support Forum – thanks! (This is especially important at the moment as I am traveling, and posting in the forum will ensure that my support assistant can provide you with a timely response while I am unavailable)

Best,

Chris

  • Has been a member for 0-1 years

Hello, before I buy, I want to ask if there is anyway to use uber menu more than once per page?

sevenspark

Hi piraterules,

No, sorry, that’s not possible with UberMenu 2. However, I intend to add this capability in UberMenu 3, which will hopefully be ready by the end of the month :)

All the best,

Chris

Default-user

Awesome, I have 2 more questions: 1. Do all Uber Menu 2 owners get upgraded to Uber Menu 3 for free? 2. Is there a way to show dropdown arrow only for tabs which have submenu items http://prntscr.com/3853jm and no arrow for tabs which have no submenu items (eg: contact us and home as in screenshot above)

sevenspark

1. Yes, definitely.

2. Yes. The arrow will only show on menu items that are activated as mega sub menus or which have flyout dropdowns. For your reference: How to remove the arrow submenu indicators (triangles)

Best,

Chris

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

How do I make the text display under the thumbnail as opposed to the side of it.

sevenspark

Hi wichitarentals,

Please post your question over in the Support Forum along with a link to your site and we’ll be happy to help you set that up :)

Best,

Chris

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Pre-Sale ?

I can’t seem to find a menu/nav that does this? If you go to http://www.vizio.com site and click products then TV.

You’ll see it drop down a large sub menu with images then when TV’s is clicked it drills down the the next one. (also note when it drops down the slide/web page drops down also rather then on top) Then a page is visited.

Can your plugin do this? Or is there one out there Please let me know

sevenspark

Hi ParadigmShiftMedia,

That’s a pretty cool effect, and not one that I’ve ever seen before. That’s not something UberMenu will do out of the box, sorry. I’m currently developing some advanced submenu functionality, so that’s something I’m going to add to my list to look into since it’s pretty nice – perhaps it’s a feature I’ll be able to include in the future :)

All the best,

Chris

Default-user

Hi thx for prompt response. Yup it’s pretty cool! if you do create an option on your download.. I’ll buy. I might need one sooner tho. let me know if I can donate to the cause for a sooner one?

sevenspark

You’re welcome – yeah, unfortunately I’m still at least 3 weeks out from the UberMenu 3 release, some time after which I’d be looking at this type of advanced submenu to see if it’s a possibility – so that may not be something you can wait for. Sorry, unfortunately it’s not a matter of money, it’s just sequencing with prerequisite development work that creates the schedule :)

Take care,

Chris

Default-user

understandable…thx. ur response time is 5 stars!

sevenspark

You’re welcome :)

  • Bought between 1000 and 4999 items
  • Forum Superstar
  • Has been a member for 5-6 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations

do you know if this (or upcoming v3) will work with “the 7” theme?

sevenspark

Hi graphic4444,

From what I understand, The7 actually provides an UberMenu skin – see http://the7.dream-demo.com/features/plugins-compatibility/uber-menu/ . I don’t actually have any knowledge of this skin (I was not involved in its creation), but they may have further information on the topic.

I’m designing UberMenu 3 with some new features that will help make it even more widely compatible with themes which have previously interfered with the menu functionality.

Hope that helps :)

Chris

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I want to buy it but if i can’t integrate it can i get my credit back ?

Thank You

sevenspark

Hi erixpol,

If you have any trouble integrating the menu, we can assist you with that in the Support Forum :) Just be sure to read the requirements and make sure your theme qualifies.

I don’t have any authority over refunds – that’s controlled completely by CodeCanyon/Envato. You can read their refund policy here: http://support.envato.com/index.php?/Knowledgebase/Article/View/256/55/can-i-get-a-refund-for-an-item-i-have-purchased

Best,

Chris

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Please tell me why it is not working since I changed “localisation theme instance” from 1 to 2 ?

I’m working on Posh Theme

Thank you

sevenspark

Hi katarzynarus,

I’m not sure what “localisation theme instance” is, or what isn’t working. Please be sure to post your question in the Support Forum along with a link to your site and we’ll be happy to help you with any issues you have there. Support is not offered via item comments.

Best,

Chris

Default-user

It is the “Theme Location Instance”

sevenspark

That setting does something very specific, and may not apply in your case.

Again, simply post over in the Support Forum and we’ll be happy to help you out there. This is especially important at the moment so that my support assistance can take care of you while I’m away.

Best,

Chris

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
sy5551 Purchased

Hey

Great work on the plugin, very powerful and easy to use, the one question I had is if I wanted to force a horizontal division in a submenu whether this would be possible or not?

I found this in the support: http://sevenspark.com/docs/ubermenu-horizontal-rules

I tried it out but it didn’t work for me, maybe I’m doing something wrong, any input would help.

Thanks

sevenspark

Thanks, sy, glad you’re enjoying the plugin!

Your question has been responded to over in the support forum, so we’ll continue to help you out with that over there :)

Best,

Chris

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

are issues with salient them resolved? I would like to use UberMenu with it but noticed an issue in the comments so wanting to confirm before purchase. OR do you have recommended themes for this menu plugin?

sevenspark

Hi Nancy,

We have an integration guide for Salient available here: Salient (ThemeNectar)

I am not sure about compatibility with Salient v4, which seems to have been released in the last few days. The integration guide for that will be coming soon if necessary.

Best,

Chris

  • Bought between 50 and 99 items
  • Europe
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Sold between 5 000 and 10 000 dollars

Hi. Great plugin. A quickie:

How can I display the regular menu only from 1024 px, and bellow this resolution to have the toogle menu?

Regards

sevenspark

Hi web20donkey,

Glad you’re enjoying the plugin! :)

I’ve answered your question in the support forum – see you there if you have any further questions.

Best,

Chris

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

I love this plugin however I have an issue…. (hopefully small)

When the menu loads it glitches for a short second, it shows as text aligned left. I need to have the menu pre-loaded immediately (how can i fix this asap)

sevenspark

Hi fiercecreations,

Glad you’re enjoying the plugin :)

It sounds like your body markup may be loading before the stylesheet. This can occur if your theme or another plugin (for example, a caching plugin) is placing the UberMenu stylesheet in the footer. When the stylesheet is in the header (as it is by default), there won’t be any flash of unstyled content.

If you need assistance, please post your question in the Support Forum with a link to your site and we’ll take a look for you :)

Best,

Chris

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Is it possible to override the theme default menu layout? For instance, the default menu is horizontal and I wanna change its layout to vertical.

Also, theme like Avada has the ability to hide the header and footer section so the page will contain only the content section. Is it possible to build menu using this plugin on that content section?

I’m trying to build a vertical menu but currently my theme only has standard horizontal menu. Thanks

sevenspark

Hi bobobotak,

You can switch UberMenu from Horizontal to Vertical regardless of how the theme is designed. However, this won’t move the menu itself – it’ll just be oriented differently but in the same position. So in the case of replacing a menu in the most common horizontal position, this would just push your content down.

I think these resources will be useful for you:

Vertical Menus

How to add a Vertical UberMenu in a Sidebar

Understanding Menu Placement

Hope that helps! :)

Chris

Default-user

Thanks Chris for the elaborate explanation. Really appreciate it! :)

sevenspark

You’re welcome, glad it helped! :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
dennx Purchased

SimpleGreat theme search and UberMenu conflict. Setting UberMenu at full width is ideal for my layout, but I can’t use the SimpleGreat search field. It’s as if UberMenu is “covering” the functionality at full width. I can’t insert text and submit doesn’t work. I tried the The UberMenu search, but it’s not specific to product search like the SimpleGreat search.

sevenspark

Hi dennx,

I’ve responded to your question in the support forum – just a z-index issue between the two and I’ve provided a CSS tweak to resolve it. See you there if you have any further questions :)

Best,

Chris

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I used the menu on Reganto theme and it has moved the content to the right and outside of the screen. Any ideas why this has happened and how i can fix it? Cheers

sevenspark

Hi Tanya,

It sounds like you just have a clearfix issue with the theme’s content. Please post your question over in the Support Forum with a link to your site and we’ll be happy to take a look :)

Best,

Chris

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey,

Your support forum is not working for me. User name PSM – I have reset the password using security key but am always presented with ‘Forbidden’ when logging in.

The conditional logic in the menu system is working for the main menu but not working for the mobile menu. I can see that you say this only works for 1 menu on each page, how to get around this? Surely every web site has a mobile menu and a main menu?

Please get back to me about the question and the problems I am having logging in to support forum.

Many thanks.

Sorry for posting on Sticky extension :)

Default-user

I can’t even login to buy your addons? Really frustrating.

sevenspark

Hi pictonstreetmedia,

Your account was locked out for security purposes because you got the password wrong 4 times. Unfortunately, that’s what that useless “Forbidden” message means – really bad, UX, I agree, but apparently that’s what the login plugin does when an account is locked out. I’ll talk to the plugin authors about that.

I’ve cleared the lockout, so you should be able to log in now. Sorry for the frustration.

UberMenu uses a single menu for both desktop and mobile menus, so sites using UberMenu do not require two separate menus.

See you in the Support Forum if you have any further questions. If you have any further trouble getting in, you should email me via my Contact Form so that I can share private credentials with you. Naturally, I can’t post passwords in the item comments.

Have a great weekend,

Chris

Default-user

Thanks Chris, see you in the support forum! :)

sevenspark

You’re welcome :)

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