Discussion on Thumbnail Gallery (WordPress Plugin)

DOTonPAPER

DOTonPAPER does not currently provide support for this item.

785 comments found.

Thumbnail gallery errors in WP. There are missing files resulting in the thumbnails not showing

Hello,

Please write at support@dotonpaper.zendesk.com to help with the problem.

Thank you.

Support system not working. You need to sign up first which it does not allow you to do. As the plugin is faulty the sceptic in me says they are blocking support, taking the money and running. Not appreciated. I have requested a refund from Envato. Having 6 months support you can’t use on a faulty product is not good so glad I didn’t go for the 12 months.

We have 8 projects that need galleries and initially this one seems to be a good fit. Not so sure now. I’ll post back if i get any news on this.

DOTonPAPER – If you are going to offer support then don’t block people and reply to issues from users who have a faulty download. My version came with missing files. Screen shot as prove if needed.

Hello,

I am sorry for the late answer, write about the problem at support@dotonpaper.zendesk.com to help.

Thank you.

Hi, can your plugin show all images from a folder via a shortcode?

Hello,

The gallery can be inserted in a page via shortcode. You can find the documentation here.

Thank you.

I saw that we have to add a gallery first. Can we just show all the images directly from a shortcode without gallery? e.g: [gallery image=folderXXX] then this will show all images in folderXXX.

It’s not possible to show all the images directly from a shortcode.

Thank you.

Hi, I have a question. During sliding, can I save image on mobile device? In my theme’s sliding plugin, I can’t save image during sliding on mobile. Of course, I can save in pc.

Thumbnail no working on iPhone and iPad . Is there any solution ? Urgent ! Thanks.

Please update on this issue . we have to deliver the project to customer by this week.

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