DOTonPAPER

DOTonPAPER does not currently provide support for this item.

796 comments found.

dminfo

dminfo Purchased

Thumbnail gallery errors in WP. There are missing files resulting in the thumbnails not showing

Hello,

Please write at support@dotonpaper.zendesk.com to help with the problem.

Thank you.

dminfo

dminfo Purchased

Support system not working. You need to sign up first which it does not allow you to do. As the plugin is faulty the sceptic in me says they are blocking support, taking the money and running. Not appreciated. I have requested a refund from Envato. Having 6 months support you can’t use on a faulty product is not good so glad I didn’t go for the 12 months.

We have 8 projects that need galleries and initially this one seems to be a good fit. Not so sure now. I’ll post back if i get any news on this.

DOTonPAPER – If you are going to offer support then don’t block people and reply to issues from users who have a faulty download. My version came with missing files. Screen shot as prove if needed.

Hello,

I am sorry for the late answer, write about the problem at support@dotonpaper.zendesk.com to help.

Thank you.

Hi, can your plugin show all images from a folder via a shortcode?

Hello,

The gallery can be inserted in a page via shortcode. You can find the documentation here.

Thank you.

I saw that we have to add a gallery first. Can we just show all the images directly from a shortcode without gallery? e.g: [gallery image=folderXXX] then this will show all images in folderXXX.

It’s not possible to show all the images directly from a shortcode.

Thank you.

Hi, I have a question. During sliding, can I save image on mobile device? In my theme’s sliding plugin, I can’t save image during sliding on mobile. Of course, I can save in pc.

Thumbnail no working on iPhone and iPad . Is there any solution ? Urgent ! Thanks.

Please update on this issue . we have to deliver the project to customer by this week.

Hello,

Please send an email about the issue at support@dotonpaper.zendesk.com to help.

Thank you.

kfv

kfv Purchased

Hi! We have recently moved our customers site from one server to another. BUT the sites still are “active” on both servers, i.e. the license we have purchased is used on to sites on different servers.

Could this be the cause why we can’t see the gallery in the front-end (I can see the HTML code though) on the new server?

We are still keeping the old site “active” for a while, just in order to be able to compare if anything goes wrong, like now.

Please can we get any further help, we´d appreciate it a lot!

Hello,

I am sorry for the late answer. The plugin can be used one license per installation.

Thank you.

I work on this old website running WordPress 3.3.2 and I was wondering if Thumbnail Gallery is compatible with that wordpress version and if not do you provide version history of Thumbnail Gallery?

Hi! Question.. It it possible to have a different thumbnail to the final displayed image. So the thumbnail is not linked to itself but It can also be another image? Is this possible? If so, its the perfect plugin

Hi i bought this plugin but now with wordpress 4.4 it give me an error, “construct deprecated”

I have a mistake with my “Thumbnail” does not work for Safari IOS click. And send an email.

Do you have a solution? I send email

Hello,

I am sorry, the plugin does not receive updates anymore.

Thank you.

Not working on Safari so not working on ios, no services, no find general solutions, no answer for mails, DO NOT BUY!!!

Hello,

I am sorry, the plugin will not receive future updates.

Thank you.

Hi!

In which file I can find the function of the link?

and which line of code is the links Photo thumbnails?

Could you help me?,

Thanks…

Hello,

Please detail the requests.

I am sorry for the late answer. Thank you.

Why hasn’t this plugin been updated? The new version hasn’t worked with out site for almost 2 YEARS now! Reporting to Envato admin!

Hello,

The plugin will not receive future updates.

Thank you.

please update

Hello,

I am sorry, the plugin does not receive updates anymore.

Thank you.

databell

databell Purchased

I’m using the plugin for the first time on a RackSpace server. I tried uploading the photos to my gallery using the Multiple files upload (Uploadify jQuery Plugin) uploader, but I just got a bunch of HTTP errors. Then I tried the standard Media Uploader inside of WordPress. The files uploaded great but when I went to select them for the gallery, I just received broken images in the form of the camera icon. So no photos….even though they are there. Is this a permissions issue?

Answering my own question…. but yes, it was a permissions issue. Solved.;-)

Found a conflict between Divi Builder (and I assume the Divi theme too) and Thumbnail Gallery. When I have Divi on, the gallery displays both the regular and hover arrows on both the photo and the thumbnails. Obviously, this is bad UX. I’m not sure if it’s a script or a Divi style overriding it, but I thought it better be posted so I can see if there are similar issues….

Let me add, it’s this style that’s causing the double arrows:

.et_divi_builder #et_builder_outer_content .et_pb_module img { display: inline; }

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