109 comments found

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Dear DenonStudio -

I love your plugin and have had several clients purchase and use it for their woocomerce sites. But many are asking if you will be updating soon so that when they select refund button in admin it will signal and send the refund, so they don’t have to do it manually. Also there have been several Stripe API upgrades lately to the Stripe system I just want to make sure plugin is upto date with their API upgrades.

Thanks keep up the great work!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

My orders through Stripe seem to stay on “pending”. As a result, they don’t see their order information on after payment and don’t receive an email. Is there a way to default to “processing”? They receive an email after I manually check “processing”.

I’m using woocommerce with woo bookings extension.

Default-user

It seems to know that the payment takes place. The Item notes are as follows:

Order item stock reduced successfully. added 9 mins ago by xxxxxxxxxx Delete note Stripe payment completed with Transaction Id of ‘xxxxxxxxxxxxx’ added 9 mins ago by xxxxxxxxxx Delete note

But order is still marked as ‘unpaid’ & ‘pending’

DenonStudio

that’s strange. when did you buy your extension? also what versions of WordPress/WooCommerce are you running?

Default-user

Hey Denon,

The newest versions (3.91 & 2.1.12). The problem seems to have fixed itself…which is strange because I didn’t really do anything… woo bookings extension had an update so maybe there’s a conflict there.

Orders are coming through as “complete” now…are they supposed to be “processing” by default? At any rate I’m okay with “complete” orders.

I’ll keep you posted if I run into it again.

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 2-3 years
masterok Purchased

Do I need SSL for this plugin?

UPDATE: Read in your description :) that you need one to be considered secure store, but can use it without one.

DenonStudio

We certainly encourage turning SSL on. It will work fine without it but it will also not be secure.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Users are redirected back to the cart page after completing a purchase. What should i do? Thanks

DenonStudio

Have you downloaded the latest version of the extension?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Referred between 1 and 9 users

Apart from the price, are there any differences between this plugin and the Stripe one that they sell on the WooCommerce website? I know you have answered this question in the past but I want to make sure that it’s still the case now since previous comments on this are quite old. Thanks!

DenonStudio

The truth is that it’s hard to tell. I don’t own the plugin you mention so I wouldn’t know.

Default-user

I see. In all honesty as well, that’s not overly helpful to me. I’d think you would want to be knowledgeable about your competitor so as to answer such questions with authority. I can’t be the only person that has this question when the price difference is so big. Hmmmm. No idea what to do now.

DenonStudio

Easy :) this plugin costs only $25. Much less than the one you mention and has sold enough to be considered reliable.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is this plugin able to used with manual orders through the dashboard? Can I place a manual order and pay with a credit card through the Woocommerce dashboard?

DenonStudio

Not at the moment.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

Im looking at buying this plugin, but just want to confirm that it will work in conjunction with the Woocommerce subscription extension?

Also, you don’t happen to make your own subscription payment option plugin do you?

thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Can this be used for subscriptions also? Meaning re-occurring payments or just straight out purchases?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Referred between 1 and 9 users

No matter what cards you select to be available in the checout settings page, this plugin still shows images of all 4 types of card on the checkout page. In Canada, Stripe is only valid for Visa, Mastercard and AmEx. I need to remove the image of the Discover card from the checkout page. Surely it should only show the images of the cards that you have selected to use? I know I can edit the PNG file, I just thought it’d be a nice feature if it simply displayed the ones you selected.

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