5994 comments found

How do I add a slide with no background image, but with a solid color as background?

themepunch

Hi,

right now we dont have this function. You will need to create a 10×10 png with the color you wish to use and upload it as main bg image.

We will add this function in one of the next upcoming version !

Thanks a lot,

ThemePunch

I just installed your slide (which I think is a really well developed slider!), but it is giving me this message:

“The Current Version of jQuery:1,4,4 Please update your jQuery Version to min. 1.7 in Case you wish to use the Revolution Slider Plugin”

What folder is this file located in? I can’t seem to locate it. And I believe jQuery.min is up to v1.9.0.

themepunch

Hi,

If the message comes, than it means the loaded library in the moment where the plugin is activated older than jQuery 1.7. Please make sure that your WP theme is updated, and that in the order you load the plugin and rest of the jQuery libraries etc. are correct, and before the plugin loaded , a newer version of jQuery is loaded.

Thanks a lot,

ThemePunch

Actually I seem to be mistaken on the file it’s referring to. But what file is it referring to?

Default-user

Well it does appear to be an issue with either WP or the theme I’m using, and not your product.

Default-user

Ahh, I figured out what the issue was/is. It’s another plugin interfering because it is using the older jQuery version. If anyone else runs into this and they have the newest version of WP, it’s because there is a conflict with an older plugin.

themepunch

Thanks a lot for your Feedback !

Cheers,

ThemePunch

Hey. Bundle licenses, updates, how can we do?

themepunch

Hi,

Thanks a lot for your question. The Answer is already on the site of the Bundle so far :

”...Due to the exclusive nature of the Mobile Bundle, the bundle items are purchased ‘as-is’, meaning no bundle files are eligible for item support or updates…”

Thanks for your understanding,

ThemePunch

Hi,

can I create a fullscreen slideshow (as an introduction page)?

How can I enter the slider in a theme (Gridz) that does not allow fullwidth (entire screen) slideshow – as a header?

Thanks!

themepunch

Hi,

if you mean with fullscreen a fullwidth slider (which has a max height !) than the answer is yes.

Since i dont know the theme, i can not tell you exactly how to embed it there as fullscreen banner. You will need to modificate the template header and check if you need to close first containers which has max widths to be able to append / insert the container for the slider.

Maybe the best way if you contact the theme author of Gridz and ask if it is possible to insert fullwidth containers in the header.

Thanks a lot,

ThemePunch

Default-user

Hi thanks for your answer. I have tried to enter the html code in the page, unfortunately it does not work with the theme. Any idea why? How big should the image for fullscreen be? Thanks

themepunch

For fullwidth we recommend around 1260px x (height is depending on the art you wish to use). which can be scaled well, and still not too big for preloading.

Thanks a lot,

ThemePunch

Just wanted to let you know there’s a bug in the fullscreen vimeo video functionality.

/inc_php/revslider_output.class.php, line 134

<?echo $videoID ?> should be <?php echo $videoID ?>

themepunch

Hi,

thanks a lot for your feedback ! You are right. Issue is fixed. Next update will have the change.

Thanks a lot,

ThemePunch

Hi,

I purchased the slider as part of the bundle. There was NO MENTION anywhere that it’s not the latest version (2.2) that’s included in the bundle download, but the older 2.1.7. I’m not happy. How can this be fixed?

Thanks, Andy

themepunch

Hi,

i am sorry but i am not sure i can help you with this case. We made an update before the bundle came out, however so far i can understand you, the bundle is still with version 2.1.7. We are updating our item every two weeks once. As you can see we are already on version 2.2.2

I guess Envato prepared the downloadpackage before we updated the item.

We will discuss this intern, to find a situation, but also understand, the situation is not easy for us. As you colud see the details, ...Due to the exclusive nature of the Mobile Bundle, the bundle items are purchased ‘as-is’, meaning no bundle files are eligible for item support or updates…. We can not validate your purchase, and due the high amount of sales in the short time is impossible to give support and or updates for each customer of the bundle.

We ask Envato here for a solution. But you also can contact them via support@envato.com

Thanks for your understanding,

ThemePunch

andikleinke

Thanks for your quick response. I understand that the issue isn’t your fault, and I have brought it up with envato support. If they are not willing or able to supply current versions or to correctly identify which versions they offer as part of a bundle, then I expect a refund.

Apart from that: great plugin, love your work. :)

themepunch

Please give a chance for Envato, and also if there is no other solution, you may send us a short email where we can discuss about it ?

Thanks a lot,

ThemePunch

ggraves Purchased

I purchased Pinpoint theme from Swift Ideas which included an embedded version of Revolution Slider. After installing, I find that WordPress shows 1 Plugin needs updating on the Admin menu bar (the little circle thingie has a 1 in it) and 1 Plugin needs updating on the Plugins menu (a black dot with a 1,) however the plugins listing indicates that no plugin needs updating. In order to correct this I purchased your plugin from CodeCanyon for $15 assuming that the embedded version was stale and that you would not support it. Guess what, I am still seeing that 1 plugin (Revolution Slider) needs updating. The information shows that I am at version 2.2.1. Did I waste my $15?

themepunch

Hi,

for this point of view i would say you could go for a refund at support@envato.com since the Theme YOu purchased already had a legal version of Revolution on board. Of course if they do not update the slider, than you have to contact them, or you can purchase the slider at us, and than you are free for support at us, as also for the newest version.

Our current version is 2.2.2 and soon we will release the version 2.2.3

Thanks a lot and thanks for your Understanding,

ThemePunch

vpenny Purchased

I cannot get a video to play in the slide unless I enable “Video Autoplay”.

It does show the video thumb, it just wont allow me to start playing the video. It does work in preview mode.

Can anyone point me in the right direction as to what I need to check to get this working ?

themepunch

Hi,

please make sure that you have the newest version (2.2.2) since in FireFox the YouTube player had a bug since ver. 2.1.7 till 2.2.1. which did not allowed you to click on any YouTube COntroller buttons.

This is fixed in version 2.2.2 (current version)

Thanks a lot,

ThemePunch

Hi i am thinking of getting this plugin. Can it be used on inner pages as well as home pages please?

themepunch

Thanks for your question. Yes, you can use the sliders in any part of the theme (es content, as home page slider, as widget etc.)

Thanks a lot,

ThemePunch

vpenny Purchased

I have narrowed it down to this error:

Unsafe JavaScript attempt to access frame with URL http://myurl/ from frame with URL http://www.youtube.com/embed/QOp25mI3rJQ?hd=1&wmode=opaque&controls=1&showinfo=0;rel=0. Domains, protocols and ports must match. Uncaught TypeError: Cannot call method ‘create’ of undefined measureIt.js:120

Any ideas on how to resolve this ?

themepunch

Hi,

The first issue is a normal Warning for Embeded YouTube videos. Nothing to worry about. The Second issue is what you should check a bit closer. This comes from the measureIt.js which is i guess part of an other plugin. We dont use this file, but it sounds like it breaks at the method create() and any other jquery plugin loaded after this initialisation can break also ! You may contact the author who made that plugin. If you dont know which plugin has the failure, you should disabled one by one the plugins till you find it. If still no results, than please contact the theme author where you purchased the theme, since that is the last source where the failure could come.

Thanks a lot,

ThemePunch

To use this in a custom theme which will be solded on tf, what license may i have to buy? :)

themepunch

Hi,

Since the newest License rules we need to give you a short agreement, that you can use it in your theme. Please contact us via email and we send you the agreement. Just like before with the extended license, you can use the plugin in your theme you sell on TF with our agreement. We give you the details via email. Basically just a Formal issue :)

thanks a lot,

ThemePunch

Kronris

Thank you so much, i will buy the extended license this week. :)

Hello, I’m combing through these threads but cannot find anything yet.. Can I use this on more than one page, or even several slideshows on the same page? Thanks! Hoping to hear soon so I can buy it!!

themepunch

Hi,

Sure ! You can use more sliders per page and you can have also sliders on any page of your themes. These are all endless flexible.

Thanks a lot,

ThemePunch

Hi,

Just wondering if it is possible to use this as a fullscreen video for my homepage?

Futhermore, is it possible to add a call to action button over the fullscreen video?

themepunch

Hi,

we do support fullwidth, responsive and fixed containers. You can play “fullscreen” videos within these containers, and you can add captions always visible over those video containers.

Thanks a lot,

ThemePunch

Love this slider – but how do I have it so that the navigation options are specific text links rather than images or buttons? Thanks!

themepunch

Hi,

if you wish to use text links, just add an a tag around the caption like :
<a href="http://yourlink" target="_blank">My Caption Text</a>

Thanks a lot,

ThemePunch

smiley012

Where would I do this? I can’t find the caption! Thanks

themepunch

Hi,

I assume you add a new caption/layer to the slide ?

You can add video, image and simple layer (caption) to the slides.

Than in the text editor part (you can use as a html markup editor) just simple wrap your current text with an a tag.

Thx,

ThemePunch

Hi,

and thanks for this great slider. However I was wondering why you are using fixed resolutions to scale down the slider and not implementing a “seamless” procedure?

Thanks, Andreas

apachelance

That is good news. Any chance to have the shadow unter the slider as well?

Thanks, Andreas

themepunch

Hi,

unfortunatelly the fullwidth slider has no shadow.

Thanks a lot for your feedback,

Themepunch

apachelance

Ok, I fixed it myself. I added the shadow from the responsive version und put it under the slider. Because my theme is responsive as well the shadow will scale the same way just like the slider ;-)

Best, Andreas

Just purchased this plug in. When I uncompress, I do not have the same folders/files shown in the installation video. There is no revslider.zip to upload as a plug in within the WP admin. What do I upload? I don’t seem to have the correct .zip file. Please help. Need asap.

Much thanks,

Default-user

there is no revslider.zip. Even did a spotlight search after uncompressing on my mac and it did not pick up the file name.

Default-user

I could email a screen shot of the folder contents, but have no way of attaching to this chat.

themepunch

Hi,

yes, please send us a screenshot of the folders via our profile page. And also a validation of the license where you purchased the file please !

Thanks a lot,

ThemePunch

Hello, I’m getting the following error when I try to activate the plugin.

Fatal error: Call to undefined method wpdb::get_charset_collate() in /home/content/67/10088167/html/bhdev/wp-content/plugins/revslider/revslider_admin.php on line 134

Should I assume it’s interfering with another plugin, some caching, or WP version 3.5.1?

themepunch

Hi,

thanks for your fedback. It should not be a problem, but in case you still have the issue after reinstalling the latest plugin please contact us at http://themepunch.ticksy.com and we will take a look on it.

Thanks a lot,

ThemePunch

Hello, Your plugin is working perfectly in my theme, which is a one page site. (Let me explain you my issue) I am using one slider for the home carousel. In the work section I have a list of projects with a hidden value, when I click a thumbnail it displays block to my hidden div which contains the slider… but I have a css problem with yhe slider class: rev_slider fullwidthabanner tp-simpleresponsive… when it tries to open it assumes the height: 67px; but when I resize my screen window it displays perfect… can you take a look and let me know if there’s something I can do to make it work? Thank you in advance: http://tiny.cc/n8horw

themepunch

Hi,

right now i can see some failure on the site, like Revolution Slider Error: Slider with alias some not found. Please make sure that you embed the slider with the right shortcut names.

The Solution for resizing the slider after load is triggering the resize even on the window object ilke jQuery(window).trigger(“resize”);

Thanks a lot,

ThemePunch

Default-user

after triggering the resize everything works perfect! thanks for your answer

themepunch

Thanks for your Feedback !

Cheers,

ThemePunch

Hi, I had down new version fo your slider for my theme, but when active it complete.Then nothing found means not works about your plugin so that start create a slider and have no any button about revolution slider .Please tell me why ? I used wp 3.5.1 . It’s important.

And another question , Can I how to get a list with id function or method like LayerSlider provide a method get sliders list.

Thanks.

themepunch

Hi,

please click on the “api” in the slider editor under slider settings, which shows you all the current availalble methods in the slider.

I am not really sure i can follow you with the first issue. Do you get any failure message etc.. there ? If you dont come further please open a ticket at http://themepunch.ticksy.com and we take a look for you.

Thanks a lot,

ThemePunch

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