3996 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I purchased the Avada theme, which comes with the revolution slider. When I select ‘edit style’ and save changes, the changes that I make don’t save. Instead, the style changes to transparent with black text every time. Is this something you could assist me with?

Thanks!

themepunch

Hi,

could you please see on what version of our plugin you are?
Please try to be on the latest version and open a ticket on http://themepunch.ticksy.com and our support team will take a look at it if this still occurs on the latest version.

Cheers from your Team @ ThemePunch

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  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Develocom Purchased

Hello,

Great plugin! I’m trying to lay a div over the bottom of the slider. I can’t seem to get on the top level using z index. What do I need to do to get this div to lay on top of rev slider?

Best,

Garrett

themepunch

Hi Garrett,

please use z-index:501 or above and dont forget to set the position:relative or position:absolute setting also, other way z-index will be ignored by the browsers. Also as best you add a div around the slider your div and set also for that wrapping div the position:relative settings so your absolute positioned div has some reference.

How to add Static layers ?

1, http://www.themepunch.com/home/plugins/wordpress-plugins/revolution-slider-wordpress/add-a-static-logo-to-the-slider/

2, Adding a wrapping container around the Slider by setting it to position:relative. After the Slider include just add you static containers (divs) with position:absolute, z-index:500 and top/left % positioned styling attributes. This will put your static content over the slider.

Hope this help you further ?

Thanks a lot,

Cheers from your Team @ ThemePunch

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  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
ratios Purchased

Hi ThemePunch!

I think Long from Top and Long from Left are not working… they are behaving like Short from Top and Short from Left instead.

themepunch

Hi,

yes, in the last version there is a mix up of those elements. Please use the Custom Layer Animation editor and set simple x:-1000 and opacity:1 for long from left and create for long from top the y:-1000 and opacity:1 Custom animation. They will have than the same behavior as the predefined animations.

Thank a lot,

Cheers from your Team @ ThemePunch

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Its work on last wordpres version ?

themepunch

Hi,

yes our plugin is working with WordPress version 3.8.2.

Cheers from your Team @ ThemePunch

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  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
ama22784 Purchased

Greetings! Great plugin! I am very happy with it so far.

I have one question; am I able to insert a video in lieu of a background photo? I have a short video that I would like to play and I don’t want to insert it as a layer because I don’t want the play/pause button. I want it to look seamless, like a full screen video.

Thanks for your help.

themepunch

Hi,

you can achieve this easily with html5 videos.
With YouTube and Vimeo you will always have black borders.

For html5 videos, please set the following settings: http://screencast.com/t/PL6NvGWdcia

You can also set the background layer of the slide to transparent.

Cheers from your Team @ ThemePunch

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  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I purchased the Hypertext theme which came with this plugin. I updated to 4.3.3 and now when I try to create a new slide I get “Wrong Request” error.

themepunch

Hi,

did you also change anything else?

A wrong request may point to a failed installation, missing files, broken files or permission issues that some files may not be accessable through the web anymore.

Please try to see if some of these may be the problem of this.

You can also check the browser console to gain more information on what could be the cause.

If you do not achieve to find a solution, you can open a ticket on http://themepunch.ticksy.com and our support team will help you further on this.

Cheers from your Team @ ThemePunch

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  • Bought between 1 and 9 items
  • Has been a member for 6-7 years
QuizToon Purchased

Morning,

I noticed on a previous post someone mentioned using the plugin on a temporary domain.

I am doing the same thing, I am creating the the site on a temporary domain before replacing the clients current site.

I have installed and activated on this temporary domain, am I going to have problems when I come to move it all over the actual domain with regards to licencing etc.

Once the site is moved it will all be deleted from the temporary domain.

Many Thanks

themepunch

Hi,

before moving it to the clients site, please deactivate the Slider on your temporary site. Then you will have no problems on activating it again on the clients site.

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  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, can I put video to replace image for the slideshow?

themepunch

Hi,

do you mean a video as Main Background ? Videos are avaliable as Layers, and you can set the Video Layers as Fullwidth or in HTML5 mode even as Cover (fullscreen) mode.

Thanks a lot,

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Default-user

Meaning videos on slideshow. E.g. 3 slideshows containing videos, not as layers.

themepunch

But this is what i mean, videos in Slider Revolution always used as Layers. You set the Main image to Transparent, or a simple colored bg, and than add a ideo layer with fade in from sec “0” and in fullwidth, which will over the full slide and look like it would be the “background”.

Thanks a lot,

Cheers from your Team @ ThemePunch

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  • Bought between 50 and 99 items
  • Europe
  • Has been a member for 5-6 years

Hello,

I get the Purchase code INVALID is I set up the WP admin…!

What is going on…?

themepunch

Hi,

please make sure you use a valide API Key and your username also when you activate the item. Also, please double check if you use the Purchase Code of the Plugin and not from an other Purchased plugin from CodeCanyon.

In case you feel you filled all datas well and still not working, please send us a mail or submit a ticket at http://themepunch.ticksy.com and send your codes and wp credentials, and we help you asap !

Thanks a lot for your support and question again,

Cheers from your Team @ ThemePunch

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Default-user

Up grade error: Compatibility with WordPress 3.8.3: Unknown Compatibility with WordPress 3.9: Unknown

themepunch

Hi,

we set the compability up to 3.9 now. It will be available for you in a few hours through the automatic wordpress update process.

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  • Bought between 50 and 99 items
  • Europe
  • Has been a member for 5-6 years

Vimeo video not working, plugin crash !

What do you have made this plugin with…!

I will ask codecanyon for an full refund…!

themepunch

Hi,

MAybe we can help you somehow ? We still use Vimeo, Youtube and also HTML5 videos in our files and it works still perfectly. If you have issues, please make sure you use the latest version (4.3.6) and also please post us a link to your site where we can see what goes wrong, so we can take a look and help you with it.

Please understand sometimes things goes wrong, and it is not always the Plugin which is the reason for this. So maybe if you give us the chance to check it, we can take a look point you on the issues and than you can use the item successfull further ?

Thanks a lot,

Cheers from your Team @ ThemePunch

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Default-user

Youtube is woking perfect only Vimeo have an problem. I will start to debug you plugin my self, and post you what is the problem. Any way grate job only bugy.

Default-user

Version 4.3.6 not working Vimeo, look like is an very big bug, after the video ID setup, RevolutionSlider crash >>>>>>>! I have purchased an new plug in from an different developer and is working perfect. I have no time for debug the plugin >>>>>>>>>>>>>>!

Need an refund !

themepunch

Hi,

we can understand that this is frustrating and we want to help you on this. But this is not possible if you do not post a link to your website where the error is happening.
As already stated, everything is working fine on our site.

Cheers from your Team @ ThemePunch

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  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Hi There, I am trying to get the slider to work with a category and it is not. I was trying to get it working with the our team plugin but it also was not working. Any help would be appreciated. Ticket number: 198250

Thank you for your time. Jess

PageWebDevelopment

?Hi Again, I figured it out. I had to add a slider to the template slider. Should have read the instructions first. Sorry about that. Thanks!

themepunch

No Problem at all. Thanks a lot for your feedback ! Really appreciate your effort finding the issue yourself. However if you have any further issue, please do not hesitate to contact us, and we will try to help you as soon as possible,

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  • Sold between 1 000 and 5 000 dollars
  • Canada
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Have you ever thought about the option of adding custom arrows and pagination dots?

themepunch

Hi,

yes this is on our ToDo list for our next upcoming mayor release!

So stay tuned for this, it will come.

In the meantime it is still possible by changing the settings.css or replacing the images for the arrows.

Cheers from your Team @ ThemePunch

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I purchased the IDStore theme which came with this plugin. I updated to Wordpress 3.9 a few minutes ago, and now the Revolution Slider does not appear. I didn’t change anything.

What should I do?

themepunch

Hi,

our plugin is compatibly with WordPress 3.9 on our developement servers.

So it seems that something other is interfering with it.

Can we take a look at your site to see this live?

Cheers from your Team @ ThemePunch

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  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How do you disable the spinner between loading of images?

themepunch

Hi,

this is not possible if you have Lazy Loading on. If you wish to have Lazy Loading but no Spinner, than you need to add to the .tp-loader the display:none attribute which will always hide the spinner, also at the start.

Thanks a lot,

Cheers from your Team @ ThemePunch

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  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years

Hi. I am managing a client website built using the finex theme. Revolution slider was included in the theme.

My client is complaining that Explorer 10 crash shortly after the homepage load. Did a test (by removing Revolution slider) & it looks like the slider is the issue. (no crash when the slider is desactivated). I physically went to my client place & they are right, that exact problem happen on 4 different computer in their office.

We are using version 2.1.7 right now.

Please let me know the possible solutions.

themepunch

Hi,

the solution is very simple. Please update the Slider from that version 2.1.7 to the latest version 4.3.6 and it will be fine straight.

Thanks a lot,

Cheers from your Team @ ThemePunch

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Greetings,

Great plugin, I really love it. It seems the video looping not work on Chrome. Do you know how to solve this issue? I want the video always replay but it doesn’t work on Chrome. Can you please help me.

themepunch

Hi,

if you use YouTube videos, please remve the video layer, update the slider to the latest version and add the video layer back again. If you use HTML5 than simple update to version 4.3.6.

Thanks a lot,

Cheers from your Team @ ThemePunch

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