5119 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Pre-sale question.

Hi, I like this plugin and am wanting the Ken Burns effect, however when I look at the demo, the effect is very jumpy and not smooth flowing. Is that how it will be when I install it? I’m using IE11 which is stated it is compatible with to view it.

themepunch

Hi,

do you see the same issue in Google Chrome and in FireFox ? Can you please check it and tell me what you see in those browsers so far ? We got some similiar feedback from other customers for IE11, and we could not yet find the reason for this in IE11 yet. Works perfect on WIndows 7 IE11 at our side, so we would be happy to analyze this on some other enviroment, where it is “jumpy”.

Thanks a lot,

Cheers from your Team @ ThemePunch

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  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Hello,

Do you guys provide any kind of sample data or import file to populate examples of the sliders? Like what’s used in your demo, for example?

themepunch

Hi,

yes, all previews are included in the download, and you can also download those and even more examples here:

http://themepunch.com/revolution/example-downloads

Thanks a lot,

Cheers from your Team @ ThemePunch

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Default-user

Awesome, thanks!

themepunch

Your Welcome !

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

HI,

Got the RevSlider with Avada and I can’t get any of the thumbnails to display. I’ve selected the thumbnails manually and completed all the slide setups but no Thumbs on display. I’m sure it’s something dumb that I’m not doing. Please help.

themepunch

Hi,

maybe some Theme Bases Style which disables the Thumbs even if it is selected? Please send a link and we take a short / quick look on it.

Most of your questions can be answered by browsing through our detailed online documentation and FAQ page http://www.themepunch.com/home/category/revolution-slider-wordpress/ and http://www.themepunch.com/codecanyon/revolution_wp/documentation/

As you have received our plugin via a theme purchase, there are two options:

1. For setup and integration issues, please contact the theme author directly. If you want to update the plugin, you will have to wait for the theme author to include the latest version in their theme. With the latest plugin .zip file you can then do a manual update.

2. If you need direct support from us as well as automatic updates in the backend, you can purchase a plugin license from us. The license key you receive can be entered in the plugin backend and will unlock the automatic update feature for you. When commenting on the envato item page or submitting a ticket to our support system, you can also enter the purchase code to become eligible for support.

We hope that this clears things up a bit!

Cheers from your Team @ ThemePunch

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Default-user

No, as I suspected, I was doing something dumb. I got it solved within a minute of posting this…cuz I’m a genius [insert=”eye-roll”]

Thanks for responding and thanks for the slider. It really is quite impressive.

themepunch

Ah, great ! Thanks a lot for your feedback, really appreciate it !

Cheers,

Cheers from your Team @ ThemePunch

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  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

Hello there i have revo with it latest update but when i add some text i can’t change the style of the text. I know it is a premission problem but i would like to have some help on what file should i change the permissions. I have tryed on plugins/revslider (turning all the files and subfoldes inside into 777) but without success.

themepunch

Hi,

basically we dont write files any more, but save all content and styles in DB and output itin the DOM minimised directly to avoid these Security issues. Please make sure that you are on version 4.5.95 and the Site really loads the latest file (maybe you will need to reset your WC3 Cache). If this still exists, please send me a link and wp credentials via a ticket at http://themepunch.ticksy.com and we take a look for you !

Thanks a lot,

Cheers from your Team @ ThemePunch

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

OK, I have a relatively intelligent question this time. Is there a way to configure the thumbnails to stack vertically, along, say the left margin of the slider container? For instance, if the slider container is 700×300, the displayed image, at 500×300, would be on the right side of the container. The thumbs, numbering 3 at 200×100 each, would stack vertically along the left margin of the slider container. The behavior would be identical to thumbs displayed in the “normal” fashion.

themepunch

Hi,

thanks for your question. You made my day with the first sentence already :) This can be done via Static Layers actually. This is not an “out of box” solution, but once you add Static Layers which are visible due all slides, you can link them to any Slides you wish, so basically you create a Navigation which you can position absolutely and responsive as you need.

Would it be a workaround maybe for you?

Thanks a lot,

Cheers from your Team @ ThemePunch

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  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • Australia
Dezzign Purchased

Hello, when you only have 1 slide in a slider, if you view the page source you’ll notice that the alt=”My Image Keyword” tags are duplicated. This means you end up with duplicate alt keywords in the page source which of course isn’t optimal for seo.

Even though there’s only 1 slide it shows in the page source as two slides and everything is duplicated (alt tag keyword stuffing). Perhaps a fix for the next update…

Great plugin & keep up the good work, thanks.

themepunch

Hi,

we need to duplicate the slide in case 1 slide selected and looped. We can of course remove alt for the duplicated items for SEO Reasons ! Thanks for the great feedback !

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Dezzign
Dezzign Purchased

Thanks for the good support, appreciated!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

I upgraded the slider and my text overlays display correctly within wordpress revolution slider, however there are no styles applied on my actual website. Is there a css issue or something I broke when updating?

Example: On the first slide, the two lines of text that appear have styles attached to them. They look fine in WordPress Admin, but the page on a browser “live” just shows unformatted text. http://tour.tipsforrealestatephotography.com/123-main-street-dallas-tx-75023/

Thank you!

themepunch

Hi,

I assume you upgraded from version of 3.95 or earlier to the newest?
If you could open a ticket on http://themepunch.ticksy.com with the same description from here with login informations and also FTP access, we will be able to help you further on this.

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  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

I would like to have a full width image that changes when the page is refreshed. Can your plugin handle that?

Thanks!

themepunch

Hi,

yes this can be done. First you have to set that the slider will stop at slide 1. Set the navigation to hidden and set the shuffle mode to on in the Slider Settings.

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rehudnall

Thank you for the quick reply. I am looking to accomplish what you find on http://www.truefoodkitchen.com/ with the full width and dynamic height of their first main image. I’m building it here http://bluelemon.nirdbird.org/ Any direction you can give me would me much appreciated. Thanks!

themepunch

Hi,

how should it change, when you load an other page? Or when you scroll down ? I am not sure what the target is now ? Please give a process detail, what and when should happen.

Thanks a lot,

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rehudnall

The loading is done correctly. What I am looking for is to have the height of the image be dynamic depending on the height of the screen so that it fills the screen no matter what the size. Thanks

rehudnall

The parallax feature is also not working. I have it set on the slider settings but nothing is happening on the front end. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I am using the Divi Theme from Elegant Themes. The Revolution Sliders show perfectly in Desktop view, but not on mobile view. In fact, the Revolution Slider ‘breaks up’ the site and NO IMAGES AT ALL load in mobile view (tested on Iphone 4). Please help me on this, I have purchased the plugin directly and it is the ideal solution for my site. If only it would work in mobile.

The theme author cannot provide support on the plugin. I do not wish to ask for a refund from you and stop using the plugin – it is the only solution I want to use for my sliders.

My site is in local host.

themepunch

Hi,

would it be possible to transfer your website to an online installation so that we can take a look at it?

Without seeing it, it is almost impossible to say exactly why this is happening. What it may be, is that there is some javascript error occuring in mobile browsers.

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Default-user

Sorry, my mistake. It is online, but only to site moderators.

Default-user

OK, since I need to have this fixed, here is the site: http://oliv-ena.com

themepunch

Hi,

it works perfect on my iPhone. Maybe this is a cache issue on your Mobile Phone ? Please try to clear cache or test it in Incognito mode.

Thanks a lot,

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Default-user

I cleared the cache but images still do not show up. It must be with Iphone 4, since you claim it works on your Iphone. It also works on android smartphones. Strange, very strange.

themepunch

I have on iPhone4 a Coming Soon Page. On iPhone5 and android i have the slider. Maybe some “filter” from the theme ? Please ask your theme Author if he does filter any Output based on Mobile Devices!?

Thanks a lot,

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Default-user

Hello there, I de-activated the coming soon page. Please let me know what you see on Iphone 4

themepunch

Works perfect on iPhone 4 also at me. I guess you have some cahce or other issue on your Phone !?

thanks,

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Default-user

OK, I will look into it. Maybe the Iphone needs some sort of update. Thank you for your help.

themepunch

You are welcome! Would be nice to hear if this will fix the issue you have.

Cheers from your Team @ ThemePunch

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  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Is it possible to use this rev slider in Categories? If yes, how?

themepunch

Hi,

you can create a category based slider if you mean this. For this, create a Slider Template that will be used for the look of the slides, then you can create a normal Slider and set as source type Post, choose your categories and select your created slider template.

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Default-user

Thanks. But I am completely confused. Do you have maybe a video that demonstrates this?

themepunch

Hi,

take a look at: http://themepunch.com/revolution/video-guides the bottom video. Hope this helps you further!

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Default-user

I did what the video says, but isn’t it that categories do not have post/page editor? How can I attach the slider into categories using the php code? I would like the slider to appear in categories just like in http://www.fiverr.com/categories/graphics-design/#layout=auto&page=1

themepunch

Hi,

now I understand what you really meaned.

You will have to add the Slider as Shortcode for example into the plugin/theme that creates this portfolio/gallery. You can also use the php function putRevSlider(‘handle’);

Cheers from your Team @ ThemePunch

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  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
vphan Purchased

Hi,

On IE8, I have a freezing issue with my sliders.

error message:

‘comingtransition’ is undefined

Could you help please?

Many thanks

Default-user
vphan Purchased

I have this info too in debug true: Notice: Undefined variable: css_class in /home/www/17cc80b7d10838b9f264cfc557f661a4/wp-content/plugins/vc-icon-tabs/includes/class-vc-icon-shortcode.php on line 187

themepunch

Hi,

please update the slider to the latest version 4.5.95 and it should be ok again.

Thanks for your request !

Most of your questions can be answered by browsing through our detailed online documentation and FAQ page http://www.themepunch.com/home/category/revolution-slider-wordpress/ and http://www.themepunch.com/codecanyon/revolution_wp/documentation/

As you have received our plugin via a theme purchase, there are two options:

1. For setup and integration issues, please contact the theme author directly. If you want to update the plugin, you will have to wait for the theme author to include the latest version in their theme. With the latest plugin .zip file you can then do a manual update.

2. If you need direct support from us as well as automatic updates in the backend, you can purchase a plugin license from us. The license key you receive can be entered in the plugin backend and will unlock the automatic update feature for you. When commenting on the envato item page or submitting a ticket to our support system, you can also enter the purchase code to become eligible for support.

We hope that this clears things up a bit!

Cheers from your Team @ ThemePunch

  Facebook      Twitter      Support

Default-user
vphan Purchased

Can I use it with Dynamix theme? is there compatibilties issues with last version?

themepunch

Hi,

yes, it should work well. Do you have any link or details what goes wrong now ? Did you updated to the last version so far ?

Thanks a lot,

Cheers from your Team @ ThemePunch

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Default-user
vphan Purchased

I have updated to last version, I exported my slider from old version but when I try to import the zip I have this error message:

Error: Wrong export slider file format! This could be caused because the ZipArchive extension is not enabled

Could you be kind and help please

themepunch

Hi,

you will need to make sure that you import/exporet the files in the same format. We have two file format since the first release. If you have only a txt exported file, you can import it as “old format” only also. If you wish, open a ticket at http:/themepunch.ticksy.com and our support help you to check and import it.

Thanks a lot,

Cheers from your Team @ ThemePunch

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Default-user
vphan Purchased

I am on 4.5.95 but on IE8 there is only the first slide, navigation arrow are not effective, could you please help?

Default-user
vphan Purchased

The ticket is not the best support I have seen; long time for an answer, and it’s very hard to search similar issues like in a forum…

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
tomashi Purchased

Hi, there is small problem with parallax effect in slider: - when load slide and you stay with mouse cursor on the slider (while load) parallax effect is not active – to activate it – you have to move mouse cursor out of the actual slider and back to the slider to make it work… Usually it is not problem but on fullscreen slider it is… (it is not working on example slider as well)

any idea how to solve it?

thank you

themepunch

Hi,

at mouseenter event we regiseter at which position the mouse entered, and we calculate the offsets from that position. I will add a protecion, and if mouse was already hovered on initialisation, i will add the center as default position !

Thanks a lot for pointing on this issue. Fix comes in next update !

Thanks a lot,

Cheers from your Team @ ThemePunch

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  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Segmant Purchased

Hi

I made a FLASH animation and converted it to HTML5, is there anyway to use this in the slider?

Cheers

Chris

themepunch

Hi,

In the plugin you have the possibility to create your own animations. With a little work you should be able to recreate the animation you want. Unfortunately it will most likely not be possible to import this directly into the plugin with a one click.

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
dsvoin Purchased

i’m looking to export the text contained in my sliders (and all other wp content) for translation & re-import via the default wp xml export/import in wp admin – tools – export.

do you know if the text in my sliders will be captured via wp xml export in wp admin – tools – export?

thanks!

themepunch

Hi,

I don’t know the whole process that wp is doing, but I think there is a chance that it will not include tables from plugins. Best would be to just test it out and see if the text is in the XML included.

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  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 1 and 100 dollars

Hi, Is it possible to show different slides only if a user refreshes the page? I like to show one slide on a page; if I refresh a page it should show different slider. thanks

themepunch

Hi,

I recently answered this question, yes this is possible. Disable the navigation, stop the slider at slide 1 and set the random mode to on in the Slider Settings under the general tab.

Cheers from your Team @ ThemePunch

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  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi, Loving the latest update!! Is it possible to set a pinterest board as a image source for a slider? If not, any plans to add this sort of social content feed functionality?

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I have just updated the slider to the most recent version and I have noticed issues with all of my sliders that only have 1 slide. They were working perfectly before the update and I have tweaked settings with no success.

My settings: Stop Slider: On Stop After Loops: 0 Stop At Slide: 0 (tried 1 as well) Single Slide->Loop Slide: Off

You will be able to see what I mean here: http://fullsem.com/basic-website/ and http://fullsem.com/hosting/

Note: both these sliders only have ONE slide but the navigation clearly shows two circles. When looking at the list of sliders, the “N. Slides” column is clearly displayed as “1” for both of these sliders I’m having issues with.

I don’t understand how this could have happened. I simply updated the plugin and it broke both these two sliders. I want to add one more but I want to know what is going wrong with the other two first.

Edit: I am using Avada theme by the way. The plugin came with the theme as I’m sure you’re aware.

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 1-2 years

Dear Support,

how I remove these 2 errors?

ThemePunch GreenSocks Logs jquery.themepunch.tools.min.js?rev=4.5.95:25 Build GreenSock SandBox for ThemePunch Plugins jquery.themepunch.tools.min.js?rev=4.5.95:33 GreenSock TweenLite Engine Initalised by ThemePunch Plugin jquery.themepunch.tools.min.js?rev=4.5.95:34 You have included the Google Maps API multiple times on this page. This may cause unexpected errors. main.js:52 ThemePunch GreenSocks Logs jquery.themepunch.tools.min.js?rev=4.5.95:25 Build GreenSock SandBox for ThemePunch Plugins jquery.themepunch.tools.min.js?rev=4.5.95:33 GreenSock TweenLite Engine Initalised by ThemePunch Plugin jquery.themepunch.tools.min.js?rev=4.5.95:34 You have included the Google Maps API multiple times on this page. This may cause unexpected errors. main.js:52 Slider Revolution 4.5.7 Initialisation on rev_slider_1_1

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I’m trying to add a shortcode from the plugin called “easy poll” but when I do this, nothing appears on the image slider.

Is there any way I can get this poll to appear on revolution slider?

I’d really appreciate it if I could!

Revolution came with my premium theme purchase, kallyas.

Thanks.

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