5366 comments found

Hello,

I bought the 4ALL Theme by Momizat, and it includes the amazing Revolution Slider!

I would like to update it to the new version, however I don’t know how to do that. When I enter my purchase code, it says is invalid, I don’t know if this is because the purchase code is for the Template.

So, what should I do in order to update this wonderful plugin?

Thank you.

Danilo Guzmán

themepunch

Hi,

the needed purchase code has to be a valid Slider Revolution purchase code.

You could either buy our plugin to receive automatic updates and a valid purchase code, or you can always ask the theme author to update their theme with the latest plugin files from us.

Cheers from your Team @ ThemePunch

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akc Purchased

Bought this and downloaded it – when I go to install it, after it uploads I get a white screen that says “Are you sure you want to do this? Please try again” The linked “Please try again.” takes me back to the Add New Plugin page. It simply won’t install. Can you please assist me – was looking forward to using it! Thanks -

themepunch

Hi,

do you have problems with installing other plugins as well?

This seems more like a general issue on your installation. If other plugins install fine, please open a ticket on http://themepunch.ticksy.com and our support team will take a look at this.

Cheers from your Team @ ThemePunch

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Hi, I’m trying to ad a Image on the top of a page. 960×100 px. The images is bigger cause I want it to scroll with mouse scroll. How is this done?

This is a Single Slide. I enable parallax settings. The images scrolls but I can see the Background as I’m scrolling and not just the image.

Thanks…

themepunch

Hi,

normally you can set the slider height a bit smaller than your image height (or the height diffeent to your aspect ratio as least). Than set the Level 1 parallax depth as you need, and try to turn on / off the BG Freeze in the Parallax settings.

This should make the Main image Parallax effect visible.

Thanks a lot,

Cheers from your Team @ ThemePunch

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I purchased a theme which contains this slider, but the version is 3.0.2. How do I update this version to the current version? Do I have to get the author of the theme to get an update then have him provide the update file to me? He’s currently not available. Thanks.

Craig

Default-user

Nevermind. Just saw your answer to another user with the same issue. Guess I’ll just have to hope the theme author updates his version so I can get the update.

themepunch

Yes, that would be the best way ! Other way purchasing our item from us could help you also further :)

Thanks a lot,

Cheers from your Team @ ThemePunch

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geesoft Purchased

Hi Guys Nice plugin! One quick question. When we can expect new update for Ess Grid? Thanks Greg

themepunch

Hi,

we are very close. We will add a huge amount of new features, and since we need to test a lot to make sure that all fall backs works also 100%, we need a few days more. So far i can see today, we will bring the update next week, and one in first week of september.

Thanks a lot,

Cheers from your Team @ ThemePunch

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We have an html 5 video here - http://www.tsadvertising.com/video/tech-video.html however for some reason when i put this url into the slide it’s not seeing the video its saying its not there even though it is there…???

Any help would be greatly appreciated ….

themepunch

Hi,

right now the link shows me a video, but i dont see any Slider Revolution loaded. Can you please show me a link with the HTML5 video ,so i can analyze and understand what goes wrong ?

Please note that during the weekend (it is also now Firday 23:00) we are not available, so i will able to help you first on monday 8:00 CET+1.

Thanks a lot and have a great weekend,

Cheers from your Team @ ThemePunch

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