2768 comments found

  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Has been a member for 3-4 years
  • Exclusive Author
  • Europe
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

Important

Please submit all queries and support request in the support portal.

Questions posted here, in the CodeCanyon comments, will be referred to the support portal, so you can get quicker assistance if you use the support portal directly.

Thank you,
David

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
gille Purchased

Hi, Can I change the tooltip box to make it larger? You see in my example; http://www.wuste.be/ , that the text is cut at the bottom. Can I give some padding or something? Tried altering the skin , but no succes.

Thanks!

bqworks

Hi,

Please increase the Thumbnail Height option from the Thumbnails sidebar panel.

Regards,
David

Default-user
gille Purchased

Perfect! Didn’t see that. I give you 5 stars for the great plugin and quick support!

bqworks

Glad I could help, and thank you for the great rating!

Regards,
David

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users

Hello there! Presales question: My client wants a slider where he can – easily – put featured posts content, videos and images. Therefore, I’m looking for a sort of a ‘multi-source’ slider that can mixes different things. Do this slider provides that solution? How easy will be to do that and finally, is there any way to access a demo backend to understand how exactly works? Thanks! Mauricio

bqworks

Hi Mauricio,

It would be possible to dynamically load featured content that consists of either images or videos, but not both in the same featured slider.

Regards,
David

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • New Zealand

Hi, I’ve sent the following support message but just thought I’d copy here, too.

Hi there,

Thanks for a great plugin.

I’ve recently been asked to create a mobile site for someone and have installed Aura mobile theme ( http://themeforest.net/item/aura-premium-mobile-theme/6956620 ). Everything is working correctly, but I’ve had major issues with sliders on the site. I’ve used Layer Slider, Revolution Slider and others – Slider PRO was the only one that worked properly on the site.

Problem is, when using it on a mobile device, the slider doesn’t load, but rather displays the “loading” animation infinitely. Is there anything that can be done for this?

Thanks, Chad

bqworks

Hi,

My recommendation is to post questions only in one place, preferably on the support portal. The response time is similar, but a little better for the support portal.

Now I’ll put my answer here as well because I don’t want customers to think there’s a problem with Slider Pro:

The problem is that you have a plugin, Live Search Popup, that throws a JavaScript error. When this error is thrown it stops the execution of the other JavaScript code which should follow. This is why the slider doesn't load on mobiles and it could also be the reason why other sliders didn't work. In order to confirm if this is the issue that breaks the slider, please try to deactivate Live Search Popup and then test the slider again. By the way, I checked Live Search Popup and it hasn't been updated for more than 6 years, so I don't recommend using it in your site.

Regards,
David

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jflewis83 Purchased

I love the plugin, nice job! Only one issue thus far for me, I am unable to replicate skins in the ‘Skin Editor’, I’ve read all the other issues and changed permissions on all the relevant folders to ‘777’, but still after refreshing skins, nothing shows up. It worked for me the first time I dupicated a skin, but now, nothing. Please help, I just want to modify my css to bring the scroll bar up closer to the slideshow. Thanks,

bqworks

Hi,

This was answered on the support portal but I’ll leave the reply here as well:

I just tested this and it worked fine for me. I was able to create a new skin (David Skin) and also make some modifications to it. I could also see a custom skin created by you: Imbibe Vibes. It could have been a caching issue when you tried because I see you use a caching plugin, so if you experience this problem again, please try to clear your cache.

Regards,
David

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
cgold1979 Purchased

Hi David, Any news when you might be releasing the new version of Slider? Thanks

bqworks

Hi Colin,

I estimate that version 4.0 will be released within 2-3 months, but it’s hard to say for sure because it’s pretty major update, so there’s a lot of work to do.

Regards,
David

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am looking to purchase this plugin and I am wondering if it’s compatible with the Gantry Framework and Template. http://www.gantry-framework.org

I would like to setup the slideshow in the “Showcase” position and have it show different text.

Do you know if it will work?

bqworks

Hi,

The slider should be compatible with any theme or framework, including Gantry.

Regards,
David

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

Can this slider be fullscreen in bot height and width and will resize as the browser screen resizes? Also can i link a layer on a slide to another slide

Thanks

bqworks

Hi,

This will work if the container in which you insert the slider also has a width and height of 100%. If that’s not the case, it can still be made to work but it requires some JavaScript.

It’s possible to ‘link’ to a slide from a layer or anywhere else.

Regards,
David

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