An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
Can I edit the text of the plugin?
Yes, all the text in the plugin is fully customizable. The plugin is also translation ready.
Can I limit the amount of votes an entry gets?
No, you cannot. All entries are shown randomly and you can edit the “Skip” button at the bottom to ask your visitor to skip the image if they’ve already voted and it shows up again.
Are the images displayed in any order?
No, they are shown completely randomly.
How many entries can I make?
Unlimited, or as big as your hosting account storage is.
Can users submit their own entries, for instance their own images?
Not using the plugin directly, but you can collect entries via any contact form. You will still have to manually create an entry in the “Competitor” custom post type.
Can I restrict repeat voting?
Yes, we’ve implemented a IP restriction feature in v1.3 that allows a repeat vote on a “Hot or Not” contest to not be counted towards the total.
Want to know more?
Check out the site here: http://test.weborithm.com/showdown/faq/
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.