An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by aeroalquimia

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from aeroalquimia:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Where can I use the SexySlider?

Where you can use the SexySlider depends on which license you purchase on Codecanyon.net. A regular license ($6) allows you to use the slider on a single website (commercial, personal, or non-profit). However to use the slider multiple times or on Wordpress theme’s you plan to sell, you would need to purchase the Extended License ($100). For information see the CodeCanyon license usage page.

What about Updates?

Once you have purchased the SexySlider it will be kept as a download on your user profile on the CodeCanyon.net website. Any updates that are made to the SexySlider will be posted there and all you have to do is re-download the file from CodeCanyon. You won’t have to purchase it again.

Can I make modifications to this script?

Feel free to make any modifications you need. Also feel free to blog about it and show your friends, but please do not redistribute the script with your changes.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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