An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by greenline

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from greenline:

My support is guaranteed for any of my items (through items comments or via the contact form from my profile page) and I am working hard to create items that satisfy your needs. If you are not rating my items with 5 stars, please let me know why.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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