Discussion on Responsive Ticket System - Wordpress Plugin

128 comments found

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years

Why hasn’t this item been updated in almost a year?

tahadaf

I can simply say that, the ticket system is good! But still as always we have a to-do-list to update time to time, for this tickets system we have a minor to-do-list too. I can’t say when we’re going to update at this moment, but of course updates were always one our most important priorities. And thanks a lot for your concerns, I do appreciate that.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Cheers, 1 – Customers can view only their own tickets? 2 – in the administration when the tickets can not see who is the author of the ticket are listed? Thanks

tahadaf

1-yes. 2-I couldn’t get your question clearly… but the administrator can see all of the tickets that are submitted to any department, and he can also add managers for different departments and those managers can only see the tickets that are submitted to their own department, clean and easy :)

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 0-1 years

Forbidden You don’t have permission to access /showcase/WP_PLUGINS/com.doitflash.ticketWP/index.html on this server.

tahadaf

The preview link was broken but it’s fixed now :)

  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • United Kingdom

Unfortunately the same as barre, live preview is down, fix asap please guys! :)

tahadaf

Sorry the preview link was broken, but it’s fixed now :)

Default-user

Thanks guys, appreciate the quick response :)

Default-user

Purchased, good work! :)

tahadaf

thanks for your compliments :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

compatible version wordpress 3.9.1 thanks

tahadaf

yes for sure :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello,

Is it able to make private replies ?

tahadaf

each ticket can be seen only by the user himself and the related support guy whom is taking care of the related department. (but of course administrator have access to all of the tickets and replies)

Default-user

Ok, thanks !

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Looks good!

  • Taiwan
  • Exclusive Author
  • Sold between 1 and 100 dollars
  • Has been a member for 1-2 years

Looking good! :D

by
by
by
by
by
by