An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by greenline
Frequently Asked Questions
Can I add multiple markers to a map with this plugin?
Yes, you can.
Can I add html code to a marker’s description?
Yes, you can.
Can I use and display these responsive maps in tabs?
Yes, now the plugin automatically detects if the maps are displayed inside a tab and shows them correctly.
The marker popup or map does not show up. What can I do?
Please switch to the default WordPress theme (Twenty Fourteen): http://wordpress.org/themes/twentyfourteen
If with this default theme, the map is shown correctly, it means that is your theme’s fault for not displaying the map and the marker popup, so please contact the theme’s author.
If with the default theme, the map and the marker popup are still not shown, then please feel free to contact me, because it’s some issue with my plugin.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.