QuickTick - The Deployable Helpdesk

Unzip the contents of Quicktick to your web domain, then visit install.php. For example, if you unzip the contents to www.yourdomain.com/quicktick then simply navigate to www.yourdomain.com/quicktick/install.php. From there you will be walked-through how to install it.

1. Make a backup of your Quicktick installation as well as of your database in case something goes wrong.

2. Unzip the contents (and overwrite current files/merge so no files are deleted, just replaced) of the most recent version of Quicktick to the folder it is installed.

3. Navigate to www.yourdomain.com/quicktick/update.php

4. Run the installation.

5. Delete install.php and update.php

(Optional if updated before Version 2.0) Delete previous PHPMailer class, as now Swiftmailer has been integrated. (Files to delete, within the inc/ folder: class.phpmailer.php, class.pop3.php, class.smtp.php).

Yes, you get unlimited updates to every future version of Quicktick available on CodeCanyon.net, or any other Envato site. When an update is released, simply go to your MY ACCOUNT > DOWNLOADS section and re-download Quicktick.

$ran = rand(1,5);

$ran = 0;

<tr> 
 <td style="text-align:center;"><a href="tickets.php?id=683">#000683</a></td> 
 <td>Tommy Myron</td> 
 <td>Testing Subject Here...</td> 
 <td>4 days ago</td> 
 <td>3 days ago</td> 
 <td class="priority-info-only"><span>Info Only</span></td> 
 <td class="status-open"><span>Open</span></td> 
 <td class="department-web-content"><span>Web Content</span></td> 
</tr>

Therefor, you can add styles to these specific table cells in order to colorize them. For example, the below code colorizes the Status cell for any ticket that is ‘Open’.

.status-open {
font-weight: bold;
background: #fac7c7 !important;
color: #3D0707;
text-align:center;
}