QuickTick - The Deployable Helpdesk

Hi siredesing,

for a next version, this helpdesk work great and maybe have more download if you integrate reports, a simple generate report in PDF for the chat history of the ticket.

btw.. is the demo version on you server updated…???

no sopport for Helpdesk script ?

No one supports this product?

i get this erorr in login page after new clean install

Notice: Undefined index: ID in /home/maxsys/domains/maxsys.co.il/public_html/helpdesk/inc/users.class.php on line 129 Notice: Undefined variable: err_log in /home/maxsys/domains/maxsys.co.il/public_html/helpdesk/inc/database.class.php on line 257 Notice: Undefined variable: err_log in /home/maxsys/domains/maxsys.co.il/public_html/helpdesk/inc/database.class.php on line 257 Notice: Undefined index: logout in /home/maxsys/domains/maxsys.co.il/public_html/helpdesk/index.php on line 17 Notice: Undefined variable: error in /home/maxsys/domains/maxsys.co.il/public_html/helpdesk/index.php on line 30 Notice: Undefined index: name in /home/maxsys/domains/maxsys.co.il/public_html/helpdesk/inc/functions.inc.php on line 72

Notice: Undefined index: login in /home/maxsys/domains/maxsys.co.il/public_html/helpdesk/inc/functions.inc.php on line 127 Notice: Undefined index: login in /home/maxsys/domains/maxsys.co.il/public_html/helpdesk/inc/functions.inc.php on line 139 Notice: Undefined index: login in /home/maxsys/domains/maxsys.co.il/public_html/helpdesk/inc/functions.inc.php on line 150

Is it possible to have this script e-mail administrators when new tickets have been created? So far this script is great! Thanks.

very bad script and poor support in the world First time I have come across a product no one to talk Not recommended Not recommended Not recommended Not recommended Not recommended Not recommended

thems forest team, Not give support to this product right? but comment was wrong ? theme forest I’m disappointed you and the seller

Would it be possible for you to add the ability for guests to create a ticket?

There should be a option to only show Unresolved/Open tickets (Should hide Resolved tickets)

Pre Sales Questions:

Is there any possibility to extend the user profile wit another extra field? I want to have a “Products” field with checkbox if possible and show the ticked list to the admin/staff where the ticket is displayed.

Hello,

Thanks for the script. It works perfectly on my local server but once I put it on my web host, the upload button disappears. It doesn’t show up. I’m using the same browser to test it on my local server and my browser has the latest version of flash. There is no upload button when I put it on the remote server.

Do you know what could be wrong?

hi again,

the error i’m getting in my logs when accessing the createticket.php page is:

PHP Parse error: syntax error, unexpected T_STRING in account/inc/uploadify.swf on line 55

and when i navigate to the uploadify.swf file in my browser, it returns an ERROR 500 , FILE NOT FOUND error even though I have uploaded EVERYTHING .

The createticket.php page works perfectly on my local server but once I upload it to BlueHost, the UPLOAD button doesn’t show up at all!

do you know what’s wrong? Help, didn’t expect this to happen since everything was working on my local server. Now I am out of time. Someone had said this had to do with how the URL was called in the jquery script? what is going on?

I need to reverse the order of the messages listed on each ticket. I’d like the first message on top, followed by newer messages below it. Right now, it shows new messages on top. Need it reversed.

I don’t need to alter the order on the view tickets screen, just the order of the message list on each individual ticket.

Possible?