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349 comments found.

Hello, I have a pre-purchase question. Is it possible to have this available to only users who log into it, then create a help ticket and can only send it to a single person… AND THEN that single person can either complete the help ticket or send/assign it to other users?

SITUATION: We have a small school with teachers, office workers and similar that w need them to be able to create any help ticket they want and have all of those go to a single person who would then send it to either out computer tech or our facilities manager.

This is possible, absolutely.

Hey Tommy.

Cool plugin. The install was flawless. I do have a question – I get a 500 – internal server error when I click on the Dashboard link. How do I fix that?

Thank you!


This was probably a .htaccess issue.

Dear Friend, the demo URL is not working , i try for few time and but it didn’t . the demo rul is – but not working pls. give me some things to see .


The screenshots and other reviews showcase the application well enough. Maintaining a demo environment is not secure or cost-effective.


remati Purchased

I’m running quicktick on PHP version: 5.3.6 and MYSQL version: 5.1.73-log and it seems that uploads aren’t being added the the database table “uploads” anymore. The files still get uploaded into the uploads folder though. Any fix on this?

Hello, I’ve just purchased your product and I have a question.

I’m translating the whole thing to spanish but in the “Status Section” I can’t find how to translate from “new, resolved and open” to spanish.

Please help!

Is your demo broke…really trying to test before buying…

sad – demo is broken

As above demo is down.

Could you help me with some modifications? Of course a personal project. How can I reach you? Any email?