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349 comments found.

Hello, I have a pre-purchase question. Is it possible to have this available to only users who log into it, then create a help ticket and can only send it to a single person… AND THEN that single person can either complete the help ticket or send/assign it to other users?

SITUATION: We have a small school with teachers, office workers and similar that w need them to be able to create any help ticket they want and have all of those go to a single person who would then send it to either out computer tech or our facilities manager.

This is possible, absolutely.

Hey Tommy.

Cool plugin. The install was flawless. I do have a question – I get a 500 – internal server error when I click on the Dashboard link. How do I fix that?

Thank you!


This was probably a .htaccess issue.

Dear Friend, the demo URL is not working , i try for few time and but it didn’t . the demo rul is – but not working pls. give me some things to see .


The screenshots and other reviews showcase the application well enough. Maintaining a demo environment is not secure or cost-effective.


remati Purchased

I’m running quicktick on PHP version: 5.3.6 and MYSQL version: 5.1.73-log and it seems that uploads aren’t being added the the database table “uploads” anymore. The files still get uploaded into the uploads folder though. Any fix on this?


memo_vh Purchased

Hello, I’ve just purchased your product and I have a question.

I’m translating the whole thing to spanish but in the “Status Section” I can’t find how to translate from “new, resolved and open” to spanish.

Please help!

Is your demo broke…really trying to test before buying…

sad – demo is broken

As above demo is down.


memo_vh Purchased

Could you help me with some modifications? Of course a personal project. How can I reach you? Any email?