An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, faelsoto, will respond to buyers’ questions and provide limited support through this item’s comments.

Additional information from faelsoto:

Support for my items includes:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions

Item support does not include:

  • Customization and installation services
  • Support for third party software and plug-ins
Go to comments

Frequently Asked Questions

The bars are showing up trimmed or incomplete, how do I fix this?

Open style.css with a text editor and add these lines:

.popular_posts_bars{
    width: 80% !important;
}

Note that the 80% value can be replaced with some other number. Usually it’s a number between 95 and 75 that will work for you, but it depends heavily in your blog’s layout.

How do I switch from comments count to views count?

There are actually two widgets in the same plugin, you’ll just have to drag and drop the one you want in the sidebar. The comments count is Popular Posts Bars and the views one is Most Viewed Bars.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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