An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
The bars are showing up trimmed or incomplete, how do I fix this?
Open style.css with a text editor and add these lines:
.popular_posts_bars{
width: 80% !important;
}
Note that the 80% value can be replaced with some other number. Usually it’s a number between 95 and 75 that will work for you, but it depends heavily in your blog’s layout.
How do I switch from comments count to views count?
There are actually two widgets in the same plugin, you’ll just have to drag and drop the one you want in the sidebar. The comments count is Popular Posts Bars and the views one is Most Viewed Bars.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
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