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437 comments found.

The chat has language in Portuguese? The source codes are open for language translation?

Can you please reply to your support email i have contacted you a few times with no reply

Hi, I’ve uploaded the files you need to the server. But I’m getting this error “internal server error” what should I do ?

Offline message sent to the alert is not shown. Please help me.

Does anyone else have issues with abnormal system load when using Visitor Chat? One of my shared hosting accounts where suspended for heavy MySQL usage so I decided to setup a lamp and check out the load for myself and it caused MySQL to peak at 100% on 1 core indefinitely. Killing the process didnt fix the issue. I had to remove the visitor chat directory and reboot the server to get the process to return to normal. Any ideas/suggestions?

Hello, I searched but I can’t see any option to invite someone to chat with! in next updates if you add this functionality it will be great.


Hi yusufsaifii. Thanks for purchasing. However, please note that operator-initiated chats are not supported.

Please answer the email I sent. Errors are present.

Hello can change the entire chat language to Portuguese in Brazil ?

Ok thats been well over 1 month and no reply, this will be the last and i will be requesting a refund, i have installed the code to the website setup the desktop client and filled in the info required for the desktop client, checked firewall settings and i am getting this error, ” Server has returned malformatted data,Please re-start the application and ensure you are using the correct api-endpoint.


koovhk Purchased

hi there, there are some problem about IIS8, i install a new file into the IIS8 window server, and already config the ‘rewrite-core.php’ but still open a blank page, haven’t redirect to install

2 questions:

1. how to modify js code to load async or when page is fully loaded or maybe set a cache time

2. how to compress chat js code ?

For caching solved with .htaccess

ExpiresActive On ExpiresDefault A0

  1. Set up caching on media files for 1 year (forever?)

ExpiresDefault A29030400 Header append Cache-Control “public”

  1. Set up caching on media files for 1 week

ExpiresDefault A604800 Header append Cache-Control “public”

  1. Set up 2 Hour caching on commonly updated files

ExpiresDefault A7200 Header append Cache-Control “proxy-revalidate”

  1. Force no caching for dynamic files

ExpiresActive Off Header set Cache-Control “private, no-cache, no-store, proxy-revalidate, no-transform” Header set Pragma “no-cache”

Can you trigger th eproper lang files depanding on where you are at? Cause my site has two language and would like to trigger the proper one for the customer???

And, windows10 for the client?

Dear author, cant we avoid that a default staff user (operator) removes past inquiries… ? This is necessary to control employees doest delete the conversations from visitors. Please let me know.

It does not work in Windows 10?


Cavac Purchased

Hello ! It could be glad to have an option that auto turn off the online status if the operator is inactive for xx minutes. Chat is still turned on even when the operator is not in front of its PC, that can be sometimes a problem… Thank you !

Can i install the script in one domain and add the button source code in another domain ?