384 comments found

Interested in purchasing this but wondering if I should wait for the standalone (non-WP) edition of Uberchat. What features does Uberchat have that this script doesn’t? Do you have a roadmap for the standalone version of Uberchat?

Kind Regards!

ClientEngage

Hi jtech,

The WordPress plugin UberChat has additional features such as canned responses, operator-initiated chats, more customisation-options, a more modern layout and a general overhaul.

That being said, and as you already noted, it’s only available as a WordPress plugin at the moment and not as a standalone version.

It’s currently being developed and should be released within the next four weeks. Once that has happened, I will search through my comments and give you a shout.

Best regards, ClientEngage

Default-user

Thank you kindly for your quick reply! Do you need any beta testers with Moderate to Advanced PHP experience as well as HTML/CSS/Javascript (including various frameworks)...for the stand alone version of Uberchat that is..

deurkruk Purchased

Hi. Is it possible to open the chat (vc_chat_container) with a link on the website? I’d like to tell something about the chat and when clicking on this information, the chat should open.

ClientEngage

Hi deururk, thanks for purchasing! And yes: you can.

Default-user
deurkruk Purchased

Great, thanks!

Allen_nhb Purchased

It’s Allen,I need your help,our IT has no experience for installing visitor chat and can’t read english,two questions below:

1?When I install downloaded file,and show endpoint,our website:www.procurementchina.com,which means endpoint should enter:www.procurementchina.com,right? A/ what’s endpoint meaning for ? B/ How about email and password? what we could fill in? need to register somewhere or pls explain?

2?I have installed software downloaded,Pls tell me how to run well this software both in our server and my computer,Need to add your program code into our website programs or has other way to complete this?

Sorry to disturb you so much, My email: 1916056218@qq.com Pls send me a email on how to install vistor chat for whole intallation procedure ? Our IT is waiting for your further instruction.million thanks!

ClientEngage

Hi Allen_nhb,

Thanks for purchasing.

The download comes with a detailed handbook. All you need to do is upload the software to your sever, create a MySQL database and follow the instructions.

Then, once you have installed the software, you will know your email/password and endpoint and can proceed to configuring the Windows client.

If you’ve still got trouble: please send me an email through my author profile (providing all the necessary details so I can help you).

Best wishes, CE

Default-user

Thanks,still one question: after Ticking “I agree to the above item” The next page shows:database username and Password: Username—I could enter Allen (or others. at random?) Password:still at random? or need our company server’s password? by the way:what’s used for password at this place? Sorry to bother you again,Have a wonderful day!

ClientEngage

Hi Allen_nhb,

It sounds a bit like you’ve not installed a PHP script before. ;-)

You need to log-in to your webhosting-panel and create a MySQL database – give this database a name that works for you.

Then, take note of the username, password and database-name and enter them in the second screen (this is a one-off configuration).

If the database-details you entered are correct, you can proceed to the next steps of the setup. Here, you can create the administrator and so forth.

You have a wonderful day, too!

hi , do you application window for demo ?

ClientEngage

Apologies, I am not quite sure I understood. There’s an on-line demo for you to look at – you can try it as a visitor as well as admin.

somsan

one question, do you have multil register for client he need web charting ?

ClientEngage

If what you are asking is whether you can have multiple operators: yes, you can have multiple users/operators.

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