351 comments found

Hi guys, how I can to do an autologin via external POST, with cURL for example?

Hi,

I am looking for php based chat software which has below features

1. Install in 1 website but we can put html code of chat on multiple website 2. Pre chat customized form with the field i want 3. Geo location through ip address of visitor 4. After chat completes I should get chat transcript on my email id . This chat transcript should contact all details which he filled while filling pre chat form 5. html chat code to be put on web pages. 6. visitors information and tracking 7. online/offline chat icon in email signature

Does your chat software provide above features ? If some of the feature are not there then kindly inform which feature are not there.

Waiting for your reply.

ClientEngage

2, 3, 4, 6 and 7 are not supported (1 and 5 appear to be the same). Please take a look at the demo-chat before making any decision.

nickr69 Purchased

Very good script, just what I need…

I do have a question/recommendation though…

Is it possible to have a different css class assigned to visitor/admin messages in the admin screens? Currently this is active in the front-end chat where an admin message has a class: vc_admin_message, but it would be amazing to have this for the operator too. Admin responses could be styled differently to visually indicate that it is an internal response, hence speeding up response time as they could clearly focus on the visitor messages only!? (hope this makes sense…)

Many thanks

ClientEngage

Hi nickr69,

Thanks for the kind words. I will note it down but I can’t make any promises.

Best regards,
ClientEngage

Hi there, want to ask if chat still working about have updates? Coz planning to order it..

ClientEngage

Hi GSMtricks,

I can’t make any promises about future updates – that said, make sure you take a look at the demo to test-drive all of the functionality.

Best regards,
ClientEngage

pakdevs Purchased

how to change http to https ?

ClientEngage

Hi pakdevs,

Can you please try two things:

1. Please go to the Settings of the chat and hit “Save Settings” without changing anything; then try again after refreshing

2. Please navigate to “app/tmp” and look within all subdirectories and delete all files in “cache”, “persistent”, “model”, and so on. (do not delete any directories, only files); then try again after refreshing

If that does not work, could you please send me the FTP details for the chat’s installation directory? I can see what’s going on, but it shouldn’t really – this appears to be a caching problem on that server.

Best wishes,
ClientEngage

Default-user
pakdevs Purchased

1) Done.. Still not working 2) Done.. Same.. Sending FTP Details

ClientEngage

Thanks, I’ll take a look for you.

egofx Purchased

Hi

Tried to install it, but it says it could not connect to database. Any idea what could be wrong. I think it is the localhost. I am working on an 1and1 server

Default-user
egofx Purchased

solved. it was problem with localhost

ClientEngage

Thanks for purchasing, egofx. I am glad to hear it’s all in working order now.

We had to change the server. Now in the new server, I’m getting the following error:

You don’t have permission to access /app/webroot/ on this server.

Please let me know what am I missing.

ClientEngage

Hi websupplements,

If you have changed the server/domain, please try this first.

Moreover, the error message sounds like the domain now points to the wrong place – please make sure your paths are correct.

If you are still having trouble, please send me the URL to your system, as well as FTP access to the installation directory so I can take a look for you.

Hi there, Really cool stuff! Pre-purchase question: In a database featuring around 200 online profiles of consultants, can each of them have their own ‘chat admin’ to service their clients online?

Thanks!

Paul

ClientEngage

I’m afraid not.

Default-user

Is there perhaps another way that it could work on the site?

ClientEngage

I’m afraid there is not. The chat is a support-chat to connect visitors with the site’s owner.

Hi,

I have a problem, the chat doesn’t work on my website, I know it’s a problem with jquery but if I delete jquery 2.1.0 nothing work but the chat and i put it everything work but the chat …. I don’t find the solution …. could you help me ? Thanks !!!!

Default-user

I just solved the problem with <script type=”text/javascript”> var jQuery_2_0_1 = $.noConflict(true); </script>

Great job actually !

ClientEngage

Hi haroldma, thanks for purchasing and I am glad to hear it’s all in working order now!

Hello i bought two licences for two different domain as you said one cannot be used for two domains

i installed it and tried to test it but the chat will not pop up so as to fill the text field, please can you assist me here

the website is reliancefreight.com

gards korede

Default-user

hello am still waiting for your response

ClientEngage

Apologies, but since we live in different time-zones, support may take a day to provide. I can see from your website that you are including two versions of jQuery. Please remove jquery-1.js and it will work.

zerutreck Purchased

When you think of putting more features that help to sell more?

Something like inviting the user (visitor) to chat?

ClientEngage

Hi zerutreck, I can’t make any promises about the future implementation of additional features. But if I do decide to add features, this is already on my list.

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