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371 comments found

lamdang Purchased

Can you create pink style ?.

My website is pink color. http://quanaongoclinh.com/

ClientEngage

Thanks for purchasing but I’m afraid I can’t. You can use the customisation-features of the back-end and, alternatively, customise it by modifying the stylesheets.

When would be the next major update for this script to include the ability for users to change photo, ability for us to add phone or any additional field..

ClientEngage

Hi, I can’t make any promises on what will and won’t be included in a future update.

Hi, Is it possible for Single Sign on or use logged in user (session) from another application like wordpress, drupal and my own php code ? Thanks

ClientEngage

Hi there. You would need to implement SSO yourself. That said, you only ever need to sign-in once as an admin/operator – so SSO is not really necessary.

is there an iphone/ipad app ?

ClientEngage

I’m afraid not. But the interface is responsive – although you’d need to keep the browser opened.

interest buy but i wanna ask first :) can this PHP Chat system work on opencart web ?? thank you for answer

ClientEngage

Hi YudaDMZ. It should work on any platform, provided you are able to add the JavaScript-snippet to the template – i.e. you need to be able to access/modify the main template.

egofx Purchased

hi

i would like to move the script from one site and server to another site on a different server. how can i handle this ?

ClientEngage

As per the license you need to remove the old installation after the migration. That being said, you should be able to migrate it to a new server. Make sure you copied all files and that you changed your database details. Here is some more information you need to keep in mind.

Default-user
egofx Purchased

hi iĀ“tried to install it on the new server with new domain and new mysql database and everything works fine only database connection is not possible

ClientEngage

That usually means your database-details are incorrect.

hello how are you please i need your assistance here, i addrd the chat code to my domain and as i click on the chat icon didnt come up to show chat form or enquiry form, please help me look into it, the website is www.flynowtravels.com

thank you

ClientEngage

You’d have to send me a message with your website address so I can see what’s going on. That being said, I have not heard of such an issue before.

Default-user

ok the website address is www.flynowtravels.com thanks regards

ClientEngage

You cannot see the text because the colour is overridden by your body’s style: i.e. white on white.

To fix this, please edit your activated chat-style (in the VisitorChat’s settings-area) and add the following right at the top (then hit “save”):
.vc_chat_container { color: #666; }

Best regards, CE

Hello!

It’s possible? 1 operator = 1 client? No more, only 1 client at a time for each operator. I do not want other operators to see what the other operator is writing (maybe only admin).

Thanks.

ClientEngage

Nope, sorry. This is a live-chat plugin to enable your website’s guests to chat with you – whilst you can include the snippet on multiple sites, it is not for SaaS purposes (e.g. reselling, etc.).

Can it be user for 1 website 10 chat operator ?

ClientEngage

Hi pranavaj,

Yes it can. If all 10 operators are on-line at the same time, though, it depends on what kind of server you have.

Best wishes, CE

If I’m away from my computer, but still want to answer chat requests, is it possible to have chats sent to my phone by sms?

ClientEngage

Hi there, I’m afraid that it’s not possible to forward chats to SMS.

Please update requires customers to enter a phone number.

enable select on – off information need client enter

mode activated automatically open the chat window asking after a period of time.

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