An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, smart_techie, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from smart_techie:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Setting up / Installation of the script if your existing code does not require heavy modifications
  • Fixing bugs and reported issues
  • Providing updates & enhancements if applicable or on request by majority
Item support does not include:
  • Customization and/or modifications of existing code required for the installation services
  • Errors arising out of platform incompatibility or not having the required prerequisites
  • Support for third party software and plug-ins
Go to item support

Frequently Asked Questions

Can I use this Script on HTML webpages ?

Yes you can, as long as your server has PHP & .htaccess support. Please make sure that you hosting provider allows you to execute HTML files as PHP . Incase your hosting provider does not provide the option of executing HTML files as PHP , you have a work around

Rename your .html file to .php & Add this to your .htaccess and change the index.html to index.php

RewriteEngine On
RewriteRule ^index.html /index.php [L]

This way you will maintain the same link & your SEO would not be affected either.

Can I redirect only the Mobiles & not the Tablets ?

Yes, this is perfectly possible

if(MobileSniffer::isRequestForMobile()){
    if(!MobileSniffer::isTablet()){
         MobileSniffer::redirectByPreference();
    }
}

Can I redirect only for iPad and not iPod or iPhone

Yes, this scenario is possible

if(MobileSniffer::isDevice(Device::iPad)){
     // Put your redirection logic here, or leave the redirection to the Sniffer
         MobileSniffer::redirectByPreference();
}
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Can I redirect to different pages based on different devices ?

Yes you can

if (MobileSniffer::isDevice(Device::Android))
    header("Location: ../android/");
elseif (MobileSniffer::isDevice(Device::Apple))
    header("Location: ../apple/");
elseif (MobileSniffer::isDevice(Device::BlackBerry))
    header("Location: ../bb/");
elseif (MobileSniffer::isDevice(Device::Symbian))
    header("Location: ../symb/");
elseif (MobileSniffer::isDevice(Device::Windows))
    header("Location: ../win/");

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.

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