69 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Mexico

ERROR

DEBUG: INSERT INTO hd_tickets ( clientid, date, title, message, status, priority, product, depid, attachment, reference, user, name, email, lastreply, envato_license, personalized_1, personalized_2, personalized_3, personalized_4, personalized_5 ) VALUES ( \\\”7479\\\”, \\\”1383848265\\\”, \\\”ayudaaaaaaaaaaaaaaaaa\\\”, \\\”

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\\\”, \\\”1\\\”, \\\”low\\\”, \\\”\\\”, \\\”1\\\”, \\\”\\\”, \\\”5493884163\\\”, \\\”7479\\\”, \\\”\\\”, \\\”\\\”, \\\”1383848265\\\”, \\\”\\\”, \\\”\\\”, \\\”\\\”, \\\”\\\”, \\\”\\\”, \\\”\\\” ) ERROR: Incorrect integer value: \\\”\\\” for column \\\”product\\\” at row 1

FactorySoft

Support for any of our products is offered ONLY through our Help Desk system. Please do not post support questions here under the item comments. This is reserved for pre-sales questions. If you have purchased this product and now have questions, please go to http://support.factorysoft.org

  • Has been a member for 0-1 years

how many admins can be made in script? can i see admin demo interface pls? can you add twilio sms verification in the registration if possible?

FactorySoft

Hi,

You can add unlimited administrators.

You can view our demo: http://factorysoftdemos.com/helpdesk/login.php?o=userid

You can not add Twilio verification.

Regards

  • Has been a member for 0-1 years

How much time free updates?

FactorySoft

free update coming soon

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

hi, a question before buying …. I want only the administrator can register users … is it possible? Thank you, Angelo

FactorySoft

Hi,

Yes, is possible.

Regards

angelosalerno

good buy…..and great care thank

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

When user being register my system e-mail not reach them. can you help me?

Regards

FactorySoft

Hi,

Support for any of our products is offered ONLY through our Help Desk system. Please do not post support questions here under the item comments. This is reserved for pre-sales questions. If you have purchased this product and now have questions, please go to http://www.factorysoft.org

Thank you

  • Bought between 10 and 49 items
  • Canada
  • Exclusive Author
  • Has been a member for 1-2 years

Hello, Does your script allow to change the form of your contact form? I mean remove some input, change some input or disable some required fileds? Customize the form?

Thank you

FactorySoft

Hi,

The script is provided as it is. We do not make changes.

Regards

Popsicle

Hello and thank you. No was just a question? Not a request! ;)

FactorySoft

I am sorry.

It is not possible to customize the fields of the contact form.

Best regards

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Is source code included with this product.

FactorySoft

Yes, the source code is included.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello, I want to purchase this but i need to know these things : 1. Does this work on bootstrap v3.x ? 2. Can the login area be customised upon install to merge the user database (msql,myphp) with my current bootstrap 3 emart program which i bought from code canyon (http://codecanyon.net/item/emart-digital-products-marketplace/6964588) , i need your registration page to serve also as their registration page and user avatar so the customer signs up to both while signing up once (what user signup features you have become their user features and vice versa) 3. I have no technical knowledge will your company install the program and the above for me if i provide the password/user/ftp/cpanel information?

FactorySoft

Hi,

Sorry, but no, no, and no. :)

Default-user

oh wow very sorry to hear that. it camu up under the list when i searched for bootstrap

FactorySoft

The script uses bootstrap, but not version 3.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States
pharill Purchased

Do you have a fix for this: http://i60.tinypic.com/29x65jp.jpg Like if I type the character ’ it puts a / or ” depending on if admin or client is viewing, its a / if client and ” for admin???

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