averta

averta supports this item

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1113 comments found.

Master Slider has stopped loading (gets stuck on pre-loading slide) once I updated to WP 4.5, and last update of Visual Composer. Any fixes concerning this?

Hi,

Thanks for using MasterSlider. Please ask your support related questions in our support forum.
Our support staff will help you as soon as possible.

Hi, does MSlider support use of Font Awesome in the Text layer? Got the plugin bundled in my theme and having trouble making text layer bullet point list.

Hi,

Yes, you can add a span element in text layer and specify one of the font awesome class names for it.

Regards
Averta

debsher

debsher Purchased

I’m unable to use my plugin – I’m getting the VA304 error. I only have the plugin on one site. I don’t think I should have to pay to extend support in order to get this plugin to work at all. It’s not my issue. I’m guessing something on your end needs to be reset. Can you please help? Thank you.

Dear friend,

Thanks for using Master Slider. I have deactivated your license for your previous domain and now you can activated it on new domain.

Regards

debsher

debsher Purchased

Thank you very much! I appreciate your assistance.

You are always welcome my friend ;)

Hi, I have a slider, and I wanted to make full size, but the width is still 1220px. It’s not a big problem, because the content is in the right place, but I want to place the arrows to the very left and right side. Is it possible?

var slider = new MasterSlider(); slider.setup('masterslider' , { width: 1220, height: 360, fullwidth: true, view: 'parallaxMask', space: 5, instantStartLayers: true, speed: 40, keyboard: true, loop: true });

Hi, any advice?

Hi,

Thanks for using MasterSlider. Please ask your support related questions in our support forum.
Our support staff will help you as soon as possible.

Hi, Ive got Cardinal theme which uses master slider as one of their main plugins. However master slider isn’t working on my site now. There’s a dates error and plugin is up to date. What should I do?

Fatal error* when the plugin is activated

Please contact your theme author and ask them about.

Im having issues with sizing this slider – please help http://www.enveservices.com/

Hi,

Thanks for using MasterSlider. Please ask your support related questions in our support forum.
Our support staff will help you as soon as possible.

My Master Sliders are no longer working. They are just stuck on the loading icon but never load. I can’t see any obvious issue here. Is there a fix for this?

Please make sure you have updated your theme to latest version, lots of the themes stopped working after WordPress 4.5.

semiombra

semiombra Purchased

hi pls check http://www.laricreazione.com/photo/

in the left menu: a sub page under: - myths, legendes and literature, there are two pages, check one: example: esbat dominalunae …. i that page there is a masterslide. but it doesn’t start. it starts anly after refreshig the page…. what’s wrong?

semiombra

semiombra Purchased

any news pls?

Hi,

Thanks for choosing Master Slider,

Please disable the caching option in slider settings page.
If it doesn’t fix the problem, please register in the support center and create new thread in support forum, our support staff will investigate your problem as soon as possible.

semiombra

semiombra Purchased

thanks

How to I reverse the vertical slider transition? currently it goes from the top down, I want it to go from the bottom up.

Cheers Alan

p.s. love the slider, so much better than all the others I’ve used!

Hi Alan,

Thanks for choosing Master Slider and we’re glad you like it :)
This feature is not available at this moment. But you can achieve it by using slider API, you need to disable the auto play option and make a custom one with the API.

Additionally, please always ask your support related questions in our support forum. There our support staff will investigate your problem as soon as possible.

Let us know if you have any further question.

Regards
Averta

Hi,

On my website the slider isn’t working anymore since the Wordpress 4.5 update. (gets stuck on pre-loading slide).

How can I fix this?

Hi,

Thanks for choosing Master Slider

Please ask your support related questions in our support forum.
Our support staff will help you as soon as possible.

Hi. I really like your plugin and it is very useful. I have an issue using your plugin. I use another plugin called zozo tabs to create tabs. The slider leave big white space and I don’t know why. Here is a screenshot of what I’m descriping http://screencast.com/t/mCPeLLYZd

Thanks a lot Mahmoud

I think my main problem is with navigation arrows. I was able to get rid of the white space but I can’t use navigation properly. I always get them twice. Please check here http://screencast.com/t/5hlHukz1oBW

semiombra

semiombra Purchased

hi, using a template example: staff carousel; how to link a picture of the carousel to an other page? thanks

any news pls?

HI! using a slider example staff carousel 4, how to link a picture to other page? thanks

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