338 comments found

Hello. Really nice slider, but I can’t figure out something. I have the Staff Carousel Slider #5 installed on my site, just below my header. There is too much white space both above and below the slider. How do I reduce both of these? Thank you.

averta

Hi

Please, post a topic at our help forum
Our support staff will help you as soon as possible.

Default-user

Thank you, the support forum solved my issue. If anyone out there is hesitating on buying this slider, DON’T. Just buy it, you’ll love it. It’s super easy to use and the best slider that I have purchased on Themeforest.

Some issues to resolve:

- Fullscreen Video on IE 10 and Firefox. - Text blinking on IE 10.

Thanks.

averta

Hi,

I checked Master Slider in IE10 and Firefox background videos are working correctly.

Could you please explain more about the text blinking in IE 10?

brandall Purchased

Ok, looking for a new slider and have a couple of questions.

1. If I use the Wordpress gallery to create a slider, does that then create a full “regular” slider that I can edit in the Master Slider admin? So if I use the Wordpress gallery functionality, can I go back later and add animated layers, adjust thumbnail properties, etc.?

2. Are there any plans for the ability to add multiple slides at once from the media library when using the Master Slider admin? Right now, it is one slide at a time. Would love the ability to add multiple slides using the Wordpress media library interface or something.

3. Is there anywhere to set a “global” method of resizing slides? So I can set ALL slides at once to “fit” or “stretch” or whatever?

If these three things are possible or will be possible soon, you have a sale right away! Thanks!

Brent

Default-user
brandall Purchased

Thanks. The reason I would want #1 is because there currently isn’t a way to add multiple slides to a slider in the Master Slider panel. I saw the Gallery solution as a way to add multiple slides, but it doesn’t offer the ability to edit everything like the Master Slider admin does.

If the Master Slider admin offered that ability, it wouldn’t matter as much.

Do you have any idea of a timeframe for the multiple images being added? I would love to be able to add it to my upcoming project without having to use the galleries, but there are a lot of images, so the galleries are currently the only way.

Also, it seems the galleries don’t offer the ability to select how to fit images, correct?

And the global “fit” would be superb as it would prevent me from having to do it for each slide. But it’s not absolutely essential because I can create one slide and duplicate it to add additional slides if needed.

Thanks!

averta

Hi Brent,

First of all sorry for the delay, I need to say I have discussed with our Dev team. The good news is we plan to add this feature in future updates but I cannot give you any estimate date since it doesn’t have a high priority. About changing defaults you can achieve this by using its filters, please take a look at http://masterslider.com/doc/wp/developer/#filter-hooks

Best wishes

Default-user
brandall Purchased

Thanks. I haven’t used hooks before, so I’ll look into it. The slider is great though so far!

pre-purchase question: Is it possible to use iframes containing a html/javascript custom google map page instead of images?

averta

Hi,

There isn’t built-in option for it but you can insert any type of contents in layers and size the layer same as the slide dimension.

Hi, does the purchase include the demo content to make all the slider demos that you have?

averta

Hi,

Yes, all of them are included in plugin.

Hi there, I need to use the slider to display products for sale, I need the products to be able to “add to cart” straight from the slider and not navigate from this page. I have managed to add a product shortcode from woo commerce into the tool-tip function however the add to cart button does not display here, could you please advise how i could show the add to cart button inside the tool tip area where you see the price and image? Thank you . http://192.185.167.145/~busybus/

averta

Hi

Can you please repost your question in our support forum?
Our support staff are there to investigate your problem as soon as possible.

I can’t update the master slider because it says to put in API key and purchase code, but the site backend will not accept it in order to activate it. The support page says that you won’t accept emails and yet trying to sign up at the forum, it says my purchase code is invalid. Which my purchase code shows right on the support page and states [removed] but won’t work. So, could someone please contact me at petersonartdesign@rogers.com to help resolve my issue. I’ve only used this slider on one clients website, though I purchased the Clever Course template that also has the slider included and I am using that on another website.

averta

Hi,

Please ask your support related questions in our support forum and never place the purchase code in public pages.

wordpress version 3.9. error by updating the version of mater slide . how can I fix it?

update pligin error An error occurred while updating Master Slider WP: Update package not available.

www.radiobigworld.it

averta

Hi

Please ask your support related questions in our support forum.
Our support staff will help you as soon as possible.

Hey there!

Am using Woothemes’ Superstore. Just wondering, if I were to purchase, how do I change my current slider to this? :)

Here’s how my site looks like http://www.techgarage.my
averta

Hi

Please, post a topic at our help forum
Our support staff will help you as soon as possible.

Default-user

can, but is it possible to swap out my current slider? :) Will buy if there’s instructions on how to do so

averta

As far as I know, yes it’s possible. Also you can create slider by WooCoomerce slider of Master Slider too.

Hey! I bought this plugin via SEO WP Theme, when I add content to a slide, it seems to duplicate.

The entire plugin seems to create two exact copies, starting with: <!- MasterSlider ->

Code here if you would like to see what I mean.

Default-user

Link not posted:view-source:http://luxury-private.com/

averta

Hi

Hi,

As you have received our plugin via a theme purchase, you should contact your theme author and tell them about the issue, If they could not fix the issue, they will contact us and we will provide proper solutions.

Regards

hey guys love the slider… ran into a small conflict. Convlivting with visual composer. Disables the ability to type a text block. When master slider is deactivated, everything works as it should…

averta

Hi

Please, post a topic at our help forum
Our support staff will help you as soon as possible.

Hey, I wanted to purchase the extended license but it seems you’ve disabled it. Let me know how can I purchase it.

averta

Hi VibeThemes

First of all thanks for your interest. We have closed extended license for some reasons so now first you need to request for extended license: http://www.masterslider.com/extended-license/.

Kind regards. Averta

Hi there, great plugin! I purchased a theme that came bundled with this slider (Jupiter), I have a question regarding slider height in small devices, basically I’d like for the height to remain rather than scale down, e.g. slider in fullwidth desktop is 500px high, then on mobile I’d like to keep 500px or say 400px… I wanted to register and login to your support forum (someone asked this question in the comments and seems they got a reply) , but since this came bundled in a theme I don’t have a purchase code…. not sure if you have some tips for this, thank you very much!

micb11 Purchased

Hi Great slider.

I am trying to get the slide to work like the one here http://melchiorgray.co.uk

If you click on the menu below on that slider you can see the main slide then a very opaque slide either side. Is that possible?

averta

Hi

Please ask your support related questions in our support forum.
Our support staff will help you as soon as possible.

I would like to know whether it is possible to “smart crop” images when using the “Post Slider” and picking the first content image. Most sliders just pick a random or centered crop and scale it up, but I need to show a certain part of an image. Please check out the following image, which visualizes what I need: http://524d.de/cropping.jpg

Thank you very much in advance!

averta

Hi

Unfortunately it does not have such cropping capabilities. You need to crop it manually.

Regards

Question before I buy: How does the master slider WooCommerce integration work with variation products? Will it automatically change the main image? And does it have thumbnails that update too?

averta

Hi

The WooCommerce slider fetches the first image in variation or featured image of each product to display on product slide. And yes it has thumbnail too.

Regards

Hey there, I got the slider from Cardinal from Swift Ideas; can’t access your support forum.

But is there any chance you could make the popovers on the hotspots responsive?

They are cut off on my phone: http://byrd-boone.com/island-guide
averta

Hi,

As you have received our plugin via a theme purchase, you don’t have direct access to our support forum. You should contact your theme author and tell them about the issue, If they could not fix the issue, they will contact us and we will provide them proper solutions.

Regards

Does the pro version offer the ability to insert multiple images simultaneously? I love the free version but adding images 1 at a time is a deal breaker for me. Thanks.

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