516 comments found

mimimin Purchased

A few things.

Once again, sorry for posting here and not the forum. I registered using my code and tried to log in, but it still seems to think I’m not logged in. I got the email and everything, so I’m not sure why. If it can be fixed I’ll re-post these there.

1. First, a minor typo fix: “Are you sure you want to remvoe xx” when removing a control (specifically in the post sliders, I don’t know if it appears in others).

2. Text layer only appears on first slide on post slider? After changing slides, it disappears. Where I’m seeing it: http://mimi-min.com/art/sketchbook

3. On one page I’m using it as a way to dynamically show a certain type of post (just using regular posts for now); shortcodes are broken when displaying {{content}}. See link above. It seems to be an issue with the square brackets ( [ and ] are being replaced with %5B and %5D respectively). Also, line breaks seem to be non-existent. If possible it would be nice to preserve the formatting.

4. Feature Suggestion: For post sliders, allow a control that filters the shown posts by tags. Hide any that does not have the selected tag, then when flipping through the posts, if the post has the tag, display it; otherwise skip to the next one.

averta

Hi,

At first sorry for the delay,

1. It has already fixed, thanks for reporting ;)

2. Always layers shows over slides and it’s not possible right now to add a fixed layer that appears over all slides and not moving/fading.

3. 4. I’ll pass it to our dev team and get back to you as soon as possible.

Regards

idurston Purchased

I cant figure out how to link to a Flickr GROUP. I have set up a Flickr app to get an API and I can get the Masterskider to show MY images when I use my personal ID but when I put in the GROUP ID that I have joined, it wont recognise the user ID. Please help Im using latest updated plugin and latest WP 4.1.2

averta

Hi,

Please take a look here: http://masterslider.com/doc/#flickr-plugin

Regards

Pre-Sales Question:

It says that sliders can get slides from posts or custom post types but the demo only shows slides from images.

If master slider can read from post based on cateogories I specify:

1. Can I have

    2,3 or 4
slide posts show instead of just one at a time, and have them slide in auto-play?

2. Can I choose random posts rather than by date or popularity?

Thanks in advance.

averta

Hi,

Here is an example of post slider : http://www.masterslider.com/wordpress/pro/templates/post-slider-overlay-content-left/

1. You can show multiple images of different posts like below link but it does not include post text contents. it only shows texts over selected slide.

http://www.masterslider.com/wordpress/pro/templates/partial-view-slider-version-3/

2. Yes it’s possible.

Regards

samhaiden Purchased

I purchase this slider 3 days ago and, unfortunately, this slider cannot do what I need. I would like a refund – how do I go about getting one?

averta

Hi,

You need to contact the marketplace support at support@envato.com, because we are the author not the seller.

Regards

I am using the MasterSlider plugin as part of a theme purchase that included it and need some help!

I can’t seem to get the font / position / etc of the text layers to change on the actual slider (to appear as they do in the preview.)

Any help would be much appreciated!

averta

Hi,

In most of the cases this caused by conflicting with theme’s style. You need to contact your theme author.

Also please note that support is only restricted to direct buyers of Master Slider. For any assistant about Master Slider which is bundled in your theme, you should contact your theme author and ask them about, If there was any issue related to Master Slider functionality, your theme author will contact us and we will provide proper solutions.

Here is the list of responsibilities of your theme author about bundling Master Slider: http://masterslider.com/doc/wp/developer/index.html#license

Best Regards

Does this offer full-screen mode? I tried but could not get it to work..

averta

Hi,

Please ask your support related questions in our support forum.
Our support staff will help you as soon as possible.

skinny_mv Purchased

Quick question, if i develop a site for a client with a live site, and need to keep a sandbox version with the same plugins, settings etc locally on my hard drive for testing of new functions before i put them live, do i need to buy two separate master slider licenses, or do the single license cover this?

Highest ratings for the most intuitive slider on the market!

averta

Hi,

You can do it by one license, but it’s recommended to enable auto update option only in one side.

Thanks for the kind words ;)

Regards

aovivo Purchased

hi there, i have a questuion regarding the delayed starting of the slider. i have a slider with background video and animated text layers on my frontpage running. in addition to that, I have a layered popup startig on my frontpage. what is happening right now, is that the video logically starts when the user calls the frontpage however the screen is locked by the popup that runs at the same time. my question: how can I manage that the slider only starts when the user closes the popup? thanks

averta
Hi,

Please ask your support related questions in our support forum.
Our support staff will help you as soon as possible.

Bitenca Purchased

Hi, great plugin! Really the best! I need to make a slider with 10 seconds, and also need a certain layer disappears after 5 seconds. Is this possible? If so, how do I a layer disappear (or be hidden) after a certain time?

averta
Hi, Thanks for your kind words ;)

Please ask your support related questions in our support forum.
Our support staff will help you as soon as possible.

Hi. Im sorry Im writing here instead of the support area. I have master slider that came with Jupiter theme so I don’t have a specific purchase code to log in there. I’m having a big issue with the slider. It’ happening in two different sites I have with same layout. I’m using the slider but I only need to show one animated slide, that will repeat forever. If I only leave one slide it wont repeat.. to solve that I’ve just duplicated it in order to have at least two, and have the slider loop forever. The looping works fine, but when the second round starts some layers just dissapear or change position. Is this a bug or is there any setting I might be missing? You can see it at http://www.dicheosports.com/ I’ve repeated the slider 6 times as I want to avoid my visitors seeing the bug. After the 6th you’ll see the issue. I’m using Master Slider version 2.7.2.. I know it’s not the last one but to update I have to update the theme as well and this site has just gone live, I cannot risk breaking it right now. Is there anything I can try?

averta

Hi,

Thanks for using Master Slider. I am afraid but support is only restricted to direct buyers of Master Slider. For any assistant about Master Slider which is bundled in your theme, you should contact your theme author and ask them about, If there was any issue related to Master Slider functionality, your theme author will contact us and we will provide proper solutions.

Here is the list of responsibilities of your theme author about bundling Master Slider: http://masterslider.com/doc/wp/developer/index.html#license

Best Regards

Cool slider, but you can earn much money, if you provide Extended license option;)

averta

Hi,

Thanks for your interest ;) Please take a look at here: http://www.masterslider.com/extended-license/

Regards

Arjenmol Purchased

Is there a way to make tekst, video layers 100% filling the slider? Now i have to add px measurement, but it would be easier if i just make them auto fill the whole slider space.

averta

Hi

Please ask your support related questions in our support forum.
Our support staff will help you as soon as possible.

mixdblox Purchased

I have been trying to access the tutorials, FAQ, and documentation links but they do not work. Have there been any changes to these links?

averta

Hi,

Unfortunately our server was out of server for few hours, now everything is up and running, please check again.

Thanks for your patience. Regards

Hello,

I bought the AMMO theme, it comes with your plugin.

Unfortunately it does not work, when I click on create a slider, the screen remains gray.

Could you help me?

Thank you in advance

averta

Hi,

Thanks for using Master Slider. I am afraid but support is only restricted to direct buyers of Master Slider. For any assistant about Master Slider which is bundled in your theme, you should contact your theme author and ask them about, If there was any issue related to Master Slider functionality, your theme author will contact us and we will provide proper solutions.

Here is the list of responsibilities of your theme author about bundling Master Slider: http://masterslider.com/doc/wp/developer/index.html#license

Best Regards

Hi, my question is if it’s possible to have the ARROWS nav controls position in fullwidth for the CAROUSEL template. I am using the Staff Carousel V2 template in fullwidth page and I don’t want the nav arrows slider controls positione in the center but at the margins of the browser (left & right). When I disable the ” Align center slider controls ” in the appereance section the slider controls disappeare.

Hello,

I am looking for a demo of Post sliders but i can see the slide in your demo neither see a simple front demo of those kind of slide, could you help plz? Thx

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