5770 comments found

How do I make Layerslider HEIGHT expand vertically to accomadate wordwrap on mobile? I have a layer with post content dynamically populated, and on mobile widths, the text word-wraps, expanding downwards past the fixed slider height (400px). I don’t want to pre-set in pixels the height needed to show the text on mobile, because on desktop widths, with the word-wrap cover more of the screen, its an eye sore having all of that empty space below the text. I’d rather just set the layer padding and margins and have the SLIDER height expand downward with the wordwrap.

Please let me know how I can accomplish this. I don’t get why slider height can only be set in pixels??

Thanks in advance.

KreaturaSupport

Hello,

Please show us your site with the slider so we can check what’s wrong.

chaddweston

Its in a member’s area. I need to send you access credentials. Do you have an email?

chaddweston

Just sent you access credentials via your envato profile contact form

Midrin Purchased

Hi guys, First of all, this slider is AWESOME : I always look for templates that use it ! I’ve had an issue when I saved one of my slides, which is probably corrupted now : I can’t click on tabs in the layerslider admin panel anymore (slides or slider settings tabs). I spent so much time doing it that I bought the plugin separately just to ask you this question, I hope very very much that you will be able to help me fixing it without losing my work ! Thanks a lot !

kreatura

Did you also use LayerSlider 5.3.0 when this issue occurred? Please enable the WP debug mode in your wp-config.php file and check if there is a PHP error message on the page. It might be only visible in the page source code. In the Chrome DevTools you should also check for Javascript errors.

If you wish we can look into these things if you email us from our CodeCanyon profile page with a temporary WP admin login to your site.

Default-user
Midrin Purchased

“Did you also use LayerSlider 5.3.0 when this issue occurred?” > Im afraid I didn’t… that was the one included in the enfold template.

I send you admin codes right now (if I do it myself, I will probably make it worse!)

Thanks !

KreaturaSupport

Thank you. We will check on this and reply to your mail shortly.

Is there an option for the slider to vanish when the site is being viewed by a mobile?

Our sites look great except on anything mobile, we need the slider to not be there when someone is using a phone or a tablet.

KreaturaSupport

Hello,

Yes, there is an option in the plugin to hide the slider on mobile devices. This option is available starting from version 5.2.0. and can be found in the Slider Settings under the Layout tab.

Hi,

Navigation arrows/buttons/thumbnails & pagination doesn’t work, it doesn’t display.

Installed version 5.3.0 of slider – tested it with wp 4 and twenty fourteen theme (localhost).

best regards
KreaturaSupport

Hello,

Unfortunately, it seems there is an issue with the skins in version 5.3.0. It would be a great help if you could show us a test page where we can see what’s wrong.

synesthete

Hi again,

I’ve installed 5.3.0 on live hosting server and everything works fine, the issue i desrcibed must be caused by my localhost settings.

Sorry for making fuss, plugin works great.

best regards

Hi, I’m using Layer Slider that comes with template “WPLMS”. Hi, find a bug with Layer Slider and Firefox. I configured 1 slide show that contains inside 3 slide. If you open firefox and load the website www.maestroespressojunior.es The slider loads first slide. The images inside the first slide are deformed. When sliders 2 and 3 are load everything is ok, the images are fine. When slide 1 shows for second time it looks good too. In new firefox pages or tabs when you load the website again it looks good. To see the deformation problem again I have to close firefox, open again and visit website.

So, the problem only occurs when you load the website for first time in Firefox. My opinion is that: When the page is load Firefox first reads image information and then later receives size settings.

Do any knows how to resolve this bug? I know is a little think, but the first impression of users that visit this website with Firefox is horrible.

Regards! Ula

KreaturaSupport

Hello,

We have fixed several issues in the plugin with the recent releases. Please update your plugin as it will likely solve this problem.

Hi, I bought the Increase (http://themeforest.net/item/increase-premium-business-wordpress-theme/4769391) template that carries including WP and another slider LayerSlider more.

The problem I have is: I can not click on tabs in the layerslider admin panel. my version is 4.0

What should I do? Thank you

KreaturaSupport

Hello,

There is a conflict between old versions of LayerSlider and the new WordPress. We have already fixed this issue in the newest version of LayerSlider. In case you received the plugin with a theme you need to contact your theme author about the updates.

Hi,

I purchased LayerSlider for WP and when I add it to a page all the code is there, but no images show up at all.

I have had a look at the other plugins, but nothing has seemed to work yet and was wondering what else I can do to get this working?

Thanks

KreaturaSupport

Hello,

How exactly did you try to insert the slider to your site ? If you show us your site we can take a look.

KeithAdv Purchased

FYI—I’ve been using LayerSlider for a while. I just did a local (XAMPP) install of WP 4.0, its default themes, and no other plugin except LayerSlider 5.30 and could not get it to work. I installed an earlier version (5.01) and it seems to work OK. However, I couldn’t install 5.01 via the Wordpress plugin upload feature (yes, I was only uploading the installable zip file). I had to copy the LayerSlider directory into the plugins folder and activate it from there.

Default-user
KeithAdv Purchased

Minor update—I authorized the v5.01 installation on that XAMPP test site and could update LayerSlider to v5.20, which worked well. When I let it update to v5.30, the sliders broke again. They preview OK. When the shortcode is present on the page enough space is created for the slider, but nothing actually appears. I have the latest XAMPP installed.

Hi there,

Love this plugin! But I’m having an issue with not being able to click on the layer tabs within the plugin and edit it anymore.

I just upgraded to Wordpress 4.0 but I have an older version of LayerSlider plugin which came with the CleanSpace theme I purchased a while back.

I’ve never had this problem before so is this because of a recent update to the plugin? Is there a way to upgrade the plugin separately from the theme if I need to?

KreaturaSupport

Hello,

There is a conflict between old versions of LayerSlider and the new WordPress. We have already fixed this issue in the newest version of LayerSlider. In case you received the plugin with a theme you need to contact your theme author about the updates.

i had a plugin conflict when i updated the wordpress to the recent version last week. How do i go about updating your plugin? The layer slider first was visible on the site but it would not let me edit the slider at all. After deleting the folders and reinstalling them, now the edit doesn’t work (it opens but i can not save or make any edits tot eh slider) but now the Home slider that i built does not show live on the page and it has now been renamed in the wordpress backend with no images attached, which of course, i can not edit. The site is www.PatternsSewFun.com thanks

KreaturaSupport

Hello,

There is a conflict between old versions of LayerSlider and the new WordPress. We have already fixed this issue in the newest version of LayerSlider. In case you received the plugin with a theme you need to contact your theme author about the updates.

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