5419 comments found

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Does slideDelay have an influluence of touch-swipe on mobile devices. My customer says it lags behind when swiping with fingers, he likes mit more direct. Can I use slideDelay: 100 to speed up the response to my fingers swiping on the ipad?

kreatura

Hello,

With ‘slideDelay’ you can only set the duration while slides are being displayed. You cannot change the swipe response, sorry.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hi,GoogleFonts loading very slowly in China, How Can I disable it in the plugin?Thanks!

kreatura

Hello,

You can delete the loaded fonts in the ‘Load Google Fonts’ section on the plugin’s main page under the sliders list.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Romania

Hello

How do I stop showing the preview picture from the video. When the slider starts, before playing the video, the preview image from the youtube video shows up every time.

I just want to play the video without preview image. Here is the site: http://bit.ly/WyQiat

Please help me. I have purchased the “Blaszok” WordPress theme and this plugin was included.

Thank you for your time, and help.

Best, Balazs

kreatura

Hello,

Unfortunately you can’t change this behaviour. This is how the slider works.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I followed the instructions to Include all resource files (LayerSlider CSS and 2 JS files, and the external greensockJS files). I already have a JQuery file in my code and it’s 1.11.

Everything’s good but once I put the with the id in my index.php file, it throws an error of:

Uncaught TypeError: Cannot read property ‘indexOf’ of undefined

The part I put in is exactly the same as shown in instruction:

<div id="layerslider" style="width: 800px; height: 400px;">
</div>

Any help would be appreciated, thanks! Corey

Default-user

Hi, actually the issue was solved once I add in the slides with the proper class. Thanks. However, I encounter another problem:

When I add the code below, the transition2d is not getting the one that’s ID 30. It’s giving me the default transition.

<div class="is_25 ls-slide" data-ls="slidedelay: 4500; transition2d: 30;">
            <div class="ls-l moving_animation" />
            <img data-ls="delayin:400; offsetxin: 0; offsetyin: -30; fadein:true; fadeout:true; transformoriginin: 50% 50% 40; " class="ls-l" src="images/example.png" />
        </div>

Anyone know why? Thanks.

kreatura

Hello,

Thank you for your feedback. You have to set up your background images as slide backgrounds otherwise the slide transitions won’t work. The slider needs them to be able to animate the slide transitions.

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years
Sawasdee Purchased

Hi Kreatura!

I’m using this plugin as a Full-width slider in Responsive mode. Strangely, on iOS6 & 7 (didn’t test other mobiles or tablets), the responsive mode will work only on page refresh or when a second slide is loading..

Actually, I’m having one slide with 3 layers!

My website: http://goo.gl/xF9334

Here’s how it look likes!

And here’s my settings!

Your help will be seriously appreciated!

Thanks!

kreatura

Hello,

I have checked your site on iPhone 4S with iOS 7.1.2 and it was working fine for me. Is there any way that we can recreate this issue to check what’s wrong ?

Sawasdee
Sawasdee Purchased

Hummm! I have no idea how I can recreate that! I’ve been testing it with iPhone 4S iOS6.1.3 and a 5S iOS7.1.2 and the slider doesn’t resize! I don’t understand how it can be possible that I’m seeing it and not you! ;) Kind of hard to figured out!

Sawasdee
Sawasdee Purchased

Btw, it’s more evident with Chrome App

  • Has been a member for 0-1 years

Hi Support

I am using layer slider on my site url http://dev.rnftechnologies.org/beta/. But my full banner image is not showing, its cut the some height of my each banner image on different resolution. Please suggest me, what should I do.

Thanks Tanzeel

kreatura

Hello,

The full-width mode will always try to keep its layout. It means that if the slider is displayed on different screen resolutions, it will resize, enlarge or even crop the images to prevent the empty spaces on the top and bottom of the slider.

Default-user

I am not understanding what did you say, just give us the solution to show the full size image of slider.

kreatura

It means that your background image will be enlarged/cropped on certain screen resolutions. This is how the full-width layout works.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi, I bought a theme with your layerslider included. I know you don’t give support in that case, but I’m looking for the demo data and they (Artbees / theme Jupiter) say I should ask you for demo data…..

Hope you can help.. Thanks, Myra

kreatura

Hello,

The sample demo sliders are included to the plugin’s package so they should definitely have it. In case they refuse to help you we can send it through email. Please contact us from our CodeCanyon profile page.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Serbia
vyruz85 Purchased

Hi !

I have a problem with 3D transitions in latest versions of Chrome and IE. In Mozilla and Opera works fine.

When I choose some of 3D transitions for the slides, those transitions don’t appear on the website or in the preview window in admin section. It just appears as some default 2D transition…

And it is only happening in Chrome and IE.

Temporary address of my website is projectsite.superbdesigns.org so you can take a look.

Can you please help me with this ?

Thank you in advance !

kreatura

Hello,

We are aware of this issue and we have already started working on it. I believe we will able to release the new version with a fix in a week.

vyruz85
vyruz85 Purchased

Thank you for the prompt answer !

I hope it will be fixed soon :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
strawjam Purchased

I have a problem. I need to insert one Vimeo Pro video, but the slider doesn’t show the preview image….

I read this in your support center: “LayerSlider wants to display a preview image from your video automatically. Unfortunately, Vimeo threats Plus / Pro videos as private, even if you have allowed public access to everyone. The Vimeo API won’t return any information about you Plus / Pro videos and we can’t display the preview image, that’s why it doesn’t appear. We will solve this issue by enabling you to use custom video images.”

But I don’t understand. Where I have to go to upload that custom video image? I can’t find the way. I was looking in Vimeo and in the slider but I can’t find it.

Default-user
strawjam Purchased

I was trying with a normal Vimeo account, and I have the same problem. The preview image doesn’t appear the first time… but appears the second and following! Which is the problem?

kreatura

Hello,

You can use self-hosted videos to prevent issues with video hosting solutions. Also, if you show us your site with the slider we can check what’s wrong.

Default-user
strawjam Purchased

The video is too much bigger than the limit allowed in the slider. I can’t show you my site because is a client site and it isn’t open for public. I can send you the url in a private mail if you want. I was trying with few videos in Vimeo from diferent users and I always find the same problem.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • United States

There seems to be a conflict with LayerSlider and iMember360 (WP plugin for integrating with InfusionSoft). I’ve tried every combination of settings in the “Troubleshooting & Advanced” settings section in the plugin but can’t get it. I’m reaching out to iMember360 as well, but really need to get progress on this soon. Thanks for a great plugin!

kreatura

Hello,

We are not familiar with the iMember plugin. Please provide further information about this issue so we can help you.

webdevmattcrom

Thanks for the reply, I found it was actually a js conflict with even another plugin. No worries here. Thanks!

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

It’s a great plugin that I’ve already purchased over 7 times and many more to come! However, I am having issue with the slider layer affects that none of the layers show up on a website built based on LEMP setup. I am wondering if it requires any PHP plugins. Since I use fastcgi, some of the Apache plugins may not work on my server… or any ideas?

kreatura

Hello,

Please show us your site so we can check what’s wrong.

  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • Bought between 50 and 99 items
bwsm Purchased

Hi, great slider plugin!

Slider don’t appear in Firefox 31 of Macos 10.9.4 here http://astonitradefinance-beta.azurewebsites.net , it works fine in Safari or Chrome, any solution?

Best,Bwsm

kreatura

For me, your whole site is not displaying under FF31 (except the header / footer) so I don’t think that this is a slider issue.

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 4-5 years

Hello – I have sent you a message on your profile, including my purchase code, about the demo content. It is corrupted somehow and not performing properly. I see that you have offered to send the content to some of the other purchasers – I am particularly interested in the demo content for LayerSlider 5 responsive demo slider. Can you send that to me? Thanks,

M.A. Bell

kreatura

Hello,

Yes, we have just sent you the sample slider.

Default-user

Thanks you for the swift response! I have received a set of images which I have uploaded, and a json file, which I don’t know how to load into the slider. The version of the slider that I have requires a text file to be imported for the sample sliders properties – can you explain to me how to use the json file? Thanks

Default-user

Just to be really clear – the images are showing and the transition in and out, rotation, scale and easing are there – it’s just the duration, delay, and “show until” that are blank for each slide. It is necessary for me to see these, so i can figure out how to set them for my own slides.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

working on setting up my slider and ran into a question. When I enter simple html into one of the layers, the code isn’t being interpreted correctly. I am trying to add 2 lines of text into a single layer using the following code:

<p style="font-size:32px; text-shadow:2px 2px 3px #000000;">Are you confused about</p><p style="font-size:32px; text-shadow:2px 2px 3px #000000;">what you need in a website?</p>

The font size will not change based on the above code. :x
Default-user

I found a way around this issue, never-mind!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi I am having an issue with my slider.

I have set my slide height and width to 974px x 600px. In the preview it is showing at the correct size but on the page itself it has been shrunken down to about 878px x 540px.

Any ideas?? Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear Team,

The Slider shows correct in the preview after we edit/create the slides. It looks exactly as we want it in the preview, but it doesn’t work right online. We tried it a few times with deleting the plugin and reinstalling it. We also tried editing your demo sliders or creating our own – the result is the same.

http://wwwd7demos.com We are trying to use your Slider with the Jarvis wordpress theme. http://themeforest.net/item/jarvis-onepage-parallax-wordpress-theme/5370691

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
syrupd Purchased

I’ve been trying to figure this out, it seems that when I have the plugin active on a certain site, it is killing the JQuery in the Admin.

So, for example, when I have it active, the tinymce does not work and special fields in the ACF stop working as well.

Default-user
syrupd Purchased

Nevermind, of course as soon as I reach out for help I figure out how to fix it :) Used the “Old Jquery” toggle and it fixed it.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, It seems that the plugin gets the images from the wrong directory.

How can I fix this?

Regards,

Onisiforos

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Any one else having issues with the slider configuration pages refreshing really slow? When I have the plugin admin page open it slows all the browser windows to a slow crawl. Its painful!

Any thoughts? Thanks

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