keyTicket is a lightweight, portable PHP/MySQL ticket support system.
It packs a lot of features in a very small package.
Don’t forget to rate it if you’ve bought it! 
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Main features;-
- Simple Web Installer to be up and running in no time, even for beginners.
- File transfers are implemented for you and your customers, easily turn them on/off
- BBCode support is another optional feature, including tags
[b][/b], [i][/i], [u][/u], [list][/list], [s][/s], [a][/a] and [img][/img] - Multiple admins can be added.
- User accounts are generated automatically once a ticket is created.
- Users & Admins can login & view all their past and present tickets.
- Admins can lock and delete tickets.
- Automatic update checker, will let you know when keyTicket is out of date.
- Easy to use form for users, makes it painless to create new tickets.
- Built in Captcha to keep out bots and spam.
- Easily translatable, language files are kept separately!
- [Optional]Uses PDO for more secure & faster queries.
Try
Feel free to try out keyTicket at;
http://keyo.co/ticket/Admin
Or login to the admin area:
http://keyo.co/ticket/login.phpUser: Admin Pass: password
Version 1.2
(approved)- Converting MySQL to PDO for more secure and cleaner queries.
- Cleaning up code.
- Letting you choose allowed file-types from the config file.
- A page to add extra administrators.
- Adding simple email validation
- Improved BBCode—links, strikethrough, lists etc
- Trying to implement all-round mobile support.
- Improved installer page
- Any other suggestions, let me know

Version 1.1
(approved)- -Corrected spelling errors, and empty variables.
- -Corrected install.php, so you will no longer have login errors.
- -Fixed XSS exploits in messages.
Extra
(approved)- -Added dutch language (thanks to deNickNL!)
- -Updated documentation reflecting 1.1
- -Fixed auto update check
- -Fixed sql Injection possibility on admin page


