An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, LCweb, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from LCweb:

I give support every day of the week. Please note that my answer time can take up to 15 hours, on the weekend it may takes a little more.

Remember that support doesn’t mean modification (or customization). However if you need a very small work (around 10 mins) I will be glad to help you.

Go to item support

Frequently Asked Questions

Please read the full FAQ list here


When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.