Please read the full FAQ list here
This author will respond to buyers' questions and provides limited support through their own support system.
Additional information from LCweb:
Support is given every day of the week. Please note that answer time may take up to 15 hours, on weekend also a little more.
Remember that support doesn’t mean modification (or customization). However if you need a very small work (around 5 mins) I will be glad to help you.
Otherwise you can request a modification quote @ Envato Studio