An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, LCweb, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from LCweb:
Support is given every day of the week. Please note that answer time may take up to 15 hours, on weekend also a little more.
Remember that support doesn’t mean modification (or customization). However if you need a very small work (around 5 mins) I will be glad to help you.
Otherwise you can request a modification quote @ Envato Studio
Frequently Asked Questions
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.