An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, CodingJack, will respond to buyers’ questions and provide limited support through the following contact form.

Additional information from CodingJack:

Hi, I’m CodingJack. I offer support for all my products. You can contact me directly by filling out the form on this page:

http://codecanyon.net/user/CodingJack

Cheers,

-Jack

Please sign in to contact this author.

Frequently Asked Questions

The image won’t show up?

This is likely a site migration situation. Add the following “z-index” property to the ”#cj-gallery” property in the CSS.

#cj-gallery {

    width: 100%;
    height: 100%;
    overflow: hidden;
    position: fixed;
    color: #CCC;

    z-index: 1;

}

The image only shows up on the right half?

This is likely a site migration situation. Add the following “text-align” property to the ”#cj-gallery” property in the CSS.

#cj-gallery {

    width: 100%;
    height: 100%;
    overflow: hidden;
    position: fixed;
    color: #CCC;

    text-align: left;

}

API Methods Available


// get the current category index
$.cjBgSlideshow.getCatOn();

// get the current image index within the selected category
$.cjBgSlideshow.getIsOn();

// get the current jQuery Address hash string
$.cjBgSlideshow.getHash();

// set the current image through jQuery Address
$.cjBgSlideshow.setURL(st:String);

// set the current category by passing an index number
$.cjBgSlideshow.setCategory(index:Number);

// set the current image by passing an index number
$.cjBgSlideshow.setImage(index:Number);

// activate available callbacks
// type = type of callback: 
// 1) "apiCategoryChange" 
// 2) "apiImageChange" 
// 3) "apiImageLoaded" 
// func = the function you wish to associate the callBack with
$.cjBgSlideshow.addCallback(type:String, func:Function);

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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