Direct links and image preview doesn’t work, I seems that URL is wrong.
Direct links and image preview will not work if you set repository folder outside FileGator’s folder. Although you can use any existing folder as a repository, including folders outside web root, you must disable file links, email links and lightbox gallery in this case. This is because script cannot know which folder is directly accessible trough the web or how your web server is configured.
IMPORTANT NOTICE: Help and support on setups where repository folder is configured outside default filegator folder is NOT AVAILABLE. In order to make this kind of setup you will need a good server administration knowledge and sometimes access to server’s config files.