An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by getredhawkstudio

They will respond to buyers' questions via this item’s comments.

Go to comments

Additional information from getredhawkstudio:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

How do I change the Language?

To change the language, you have to go to functions folder and find file_manager.php and edit the translations file from russian to your own language:

<script type=”text/javascript” src=”<?php echo PLUGIN_ADDRESS?>js/i18n/elfinder.ru.js”></script>

then add the language parameter to filemanager instance:
                jQuery().ready(function() {
                    var elf = jQuery('#elfinder').elfinder({
                        url : '<?php bloginfo('url'); echo '/?connector=true'.$user_idn.'&folderid='.$_GET['folderid'].$yescall;
                        //echo PLUGIN_ADDRESS.'php/connector.php'?>',
                        lang: 'ru'
                    }).elfinder('instance');
                });
replace ru with your own language code.

How do I use the File Manager at the front-end of the Website?

You can use the short code [filemanager] anywhere in your post, and it will show up in that post at the front-end.

How do I stop .tmb file from displaying inside the filemanager?

Find connector.php inside the filemanager plugin folder, open it in an editor and add these lines to the roots array below accessControl:

'attributes' => array(                
   array(
             'pattern' => '/.tmb/',
             'read' => false,
             'write' => false,
             'hidden' => true,
             'locked' => false
            )

)

If you want more than one type of files to stop showing up in the filemanager, you can do this:

'attributes' => array(                
   array(
             'pattern' => '/.tmb/',
             'read' => false,
             'write' => false,
             'hidden' => true,
             'locked' => false
            ),
   array(
             'pattern' => '/.quarantine/',
             'read' => false,
             'write' => false,
             'hidden' => true,
             'locked' => false
            )
)

The whole $opts will look like this:

$opts = array(
    'roots' => array(
        array(
            'driver'        => 'LocalFileSystem',   // driver for accessing file system (REQUIRED)
            'path'          => $abspath['path'],         // path to files (REQUIRED)
            'URL'           => $abspath['URL'],  //$plugin_arr, // URL to files (REQUIRED)
            'accessControl' => 'access',             // disable and hide dot starting files (OPTIONAL)
            'attributes' => array(                
               array(
                         'pattern' => '/.tmb/',
                         'read' => false,
                         'write' => false,
                         'hidden' => true,
                         'locked' => false
                        )

            )
        ),

    )
);

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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