An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by CodingHero

They will respond to buyers' questions via this item’s comments.

Go to comments

Additional information from CodingHero:

For support and troubleshooting, please contact me via my profile page , email contact@freelanceonweb.com, or via skype amine008008

You can find the contact form at the bottom right of the page.

For the latest information about my products, please check “Get notified by email if this item is updated” in downloads page, so you can be notified in time.

Here are the support scope:

To provide consistency for buyers, supporting your items includes:

  • Responding to questions or problems regarding your item and its features
  • Fixing bugs and reported issues
  • Customization and special requests
  • Providing updates to ensure compatibility with new software versions

Item support does not include:

  • Support for third party software and plug-ins

Frequently Asked Questions

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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