585 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

from the demo i can see the google tab with a icon “follow” which user can follow directly but why my post is not showing this .. instead it is just a link to my google+ page ? am i not correctly setup the config ?

ThematoSoup

Hi,

We can not help you without knowing your website’s URL.

~Slobodan

Default-user

Thanks for your reply. The testing page is here …. http://www.21pulse.com/pulse/1089

ThematoSoup

I’ve just checked your Google+ ID with Fanciest Author Box on my website and it works OK – https://dl.dropboxusercontent.com/u/7059892/pitt-google%2B.jpg

Could you try disabling plugins that might interfere (social share or anything else that’s using Google+ API), so we pinpoint the cause of the issue.

If it’s not any of the plugins you have running, could you try previewing any of the default WordPress themes?

~Dragan

Default-user

Hi, trying disable all plugin and didn’t work. the only plugin will use google+ is Yoast SEO which have a field in user profile for rel=author but i do not see it is crashing with FAB. Are there are solution on this ?

ThematoSoup

There shouldn’t be any problems with the Google+ tab, unless Google is having problems with its API.

If you’re still experiencing issues, I must ask you for your WordPress dashboard access, so we can check this from the inside.

You can send us the credentials by using the contact form in the sidebar of our CodeCanyon profile page http://codecanyon.net/user/ThematoSoup

~Dragan

Default-user

I have created a login and send to you in the contact form. Thanks a lot for your help.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I have just purchased and installed the plugin but facebook and linked tabs are not showing anything. I have configured the username, linkedin url etc ofcourse.

ThematoSoup

Hi,

Could you give us an example URL where we can see the issue?

~Dragan

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Same issue as many others above have posted, premium tabs are not showing: www.davidaelevy.com

ThematoSoup

We’re addressing this issue right now (when there are multiple author boxes appearing on one page).

We should submit an update pretty soon. I’ll notify you when we do.

Thanks for reporting this.

~Dragan.

ThematoSoup

Can you try previewing your website using one of the default WordPress themes? It may be a theme related issue.

We have multiple Fanciest Author Box instances on our demo site http://fanciestauthorbox.com and it works just fine.

~Dragan

P.S. We’ll submit a new version of the plugin today, hopefully it will be available for you to download within a couple of days.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! Presales question: can I add a tab for email address of the author? Preferably hidden with a mailto link. Thanks in advance! Richard

P.S. Alternative: with BuddyPress and a Private Reply Tab in the author box.

ThematoSoup

Hi,

This is not possible with our author box.

~Dragan

Default-user

Thank you Dragan. It would seem logical to add this function. :-) The guys at WP Author Box said it would be no problem.

ThematoSoup

You’re welcome. Well, I guess you’ve got your answer, then :)

~D

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Netherlands
  • Sold between 100 and 1 000 dollars

Hi, i have installed the plugin but it slowed my site very very much, also have some layout problems. Have installed the update but same problem. Is there a way to fix this?

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