An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
The Like button is not working, the popup does not close after clicking like, or the Like button does not appear in my popup.
Please check to ensure all of your settings are filled out and correct, and that you are using a valid URL with the Like button.
Also, its not uncommon for Facebook’s callbacks to stop working from time to time. We ask that you check these resources here before opening support tickets or posting comments:https://developers.facebook.com/bugs/ http://developers.facebook.com/live_status/
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.