An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by yougapi

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from yougapi:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Where can I see the comments people have posted using my app?

How to get the Facebook comments to be responsive (note: a buyer has shared this and is here for information) :)

Add this in the CSS: .fb-comments span { width: 100% !important; } .fb-comments iframe { width: 100% !important; }

How to get the Facebook comments to be responsive

Add this line to the template.css :
.fbcomments,.fb_iframe_widget,.fb_iframe_widget[style],.fb_iframe_widget iframe[style],.fbcomments iframe[style],.fb_iframe_widget span { width: 100% !important }
Thanks to surtsey

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.