An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is not currently provided by alcalbg.

Frequently Asked Questions

Can you do some custom modification for me?

I may add some functionality in the future but you shouldn’t rely on that or on any type of post-sale support. Erp32 is built on atk application framework and you can find a lot of help for customization and further development here:

http://www.achievo.org/wiki/ATK_Reference http://www.atk-framework.com/docs/atk/release_6_4_3/ http://www.achievo.org/wiki/ATK http://forum.achievo.org/

You can also search for freelancer/developer at oDesk or similar site for additional help or erp32 customization.

How can I change decimal symbol from ,(comma) to .(full stop)

How can I change PDF page format, I need letter 8.5×11

Our products rates have tax included. How can I remove TAX from PDF documents?

How can I edit footer text on PDF documents?

How can I change invoice layout?

How can I split database on each new year so my document numbers can start from 1

I can’t change the logo – it says: “No valid directory”

I want to print grand total in writing on pdf documents (e.g. one hundred and sixteen thousand, two hundred and twelve point five)

I want to start counting documents from number 500 onwards. Where can I set this?

Can I use this for a factory where we purchase raw materials and sell finished goods?

Can I use this for a factory where we purchase raw materials and sell finished goods?

Manufacturing is not supported in erp32. However, you can use inventory -> new inventory sheet to achieve this. Simply subtract raw materials and add finished goods on a single inventory document. Of course, you must have both, materials and finished goods as your items. This is not an ideal solution but may help someone.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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