Support for Easy Tables - Table Manager for Visual Composer

wpbakery

wpbakery supports this item

Supported

This author's response time can be up to 1 business day.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from wpbakery:

If you are facing any issues or have questions regarding our items be sure to follow these instructions before asking your question to support:

  • Make sure they are not already answered in documentation provided with your purchased item
  • Check our Video Academy on how to work with Visual Composer
  • Browse through our knowledge-base, including FAQ section

If you are not able to find answers to your problems please use our support system in order to open support ticket. Once you apply for support – be sure your topic of interest or issues are covered by our support:

  • Responding to questions or problems regarding your item and its features
  • Fixing bugs and reported issues

There are following fields which are not covered by support:

  • Customization and installation services
  • Support for third party software and plug-ins

When you are submitting ticket there are several tips you should follow in order to get your problems solved faster:

  • Provide detailed description to your problem and steps taken to solve it
  • Provide our team with site credentials (link, login and password) for support to access your site
  • Provide link or screenshot where we can see the problem
  • List of modifications made if you have any
  • Any other information that could be helpful

When you will receive answer on your ticket?

Our official support is handled by dedicated support team which reviews tickets at least 2 times a day on business days and sometimes even on weekends

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