392 comments found

Hello, I have some questions: 1- is possible to apply different background for each post? 2- Is possible to apply the background not in , apply it in a ? thanks!

RightHere

Yes it is possible to apply different backgrounds to each post, page and custom post types.

Default-user

Sorry for the question n.2, it’s illegible! hahaha… Question 2 is, if it’s possible to apply the background to a from template header.php, but if you are in a post or in to other post, show one or other image background. Now I use the plugin “Custom header image” for this but I want a Parallax effect. You can see in my web, below the header, in each pot, there are different images: http://www.creactitud.com/diseno-grafico-exposicio-pau-casals-el-compromis-amb-la-pau/ http://www.creactitud.com/pagina-web-lasal-del-varador-un-restaurante-primera-linea-de-mar/ http://www.creactitud.com/video-presentacion-para-videos-de-ifus/ http://www.creactitud.com/interactivo-para-direccion-general-de-trafico-conduccion/ Can I do the same with parallax effect with your plugin? Thanks! Bernat

i tried to use the demo site, in order to see how to selector works, but i can not make it work for me. I have created a test page and a background. i have uploaded one, and i have clicked to go to the selector. i have set the page url, clicked Go, then i have clicked the area i want the background to appear, but the bg is not showing on the page in order to click Accept.

Do i missed something?

The support service is bollocks!!!!!!!!!! I have been WAITING A WEEK!!!!!!!!!! for a reply

Default-user

i want my money back…i used your crappy helpdesk and it was just that….a load of crap http://support.righthere.com/tickets/options-unavailable/

Default-user

and they delete comments from unhappy customers

RightHere

Not sure what has happened and I do sincerely apologize. As I wrote above if you did submit a ticket please provide us with the ticket no. Unfortunately the helpdesk theme we are using is not flawless and neither are we. If you want us to look at this please let us know. If you want you money back contact Envato as we can’t do anything about that. All money transactions are handled by Envato.

Hi, I bought your plugin because I needed a clickable background but I followed all the steps you say and my background appears, but is not clickable.

Could you help me?

RightHere

Thank you for buying the plugin.

Sounds like you have a conflict with another plugin or your theme. You can try and deactivate all other plugins and see if it makes a difference. If it does then start activating one plugin at a time until you see the problem happening again. If it doesn’t make a difference deactivating all plugins then try and switch your theme to the default WordPress theme – just for testing so that we can rule this out.

If you submit a ticket at http://support.righthere.com and provide wp-admin access we will take a look at it.

i purchased the plugin and when i publish the page i get a white screen…

also when i use the section lookup i dont see the background change and im using the .body which is where my current image is at for the background if u look at my page source code u will see its in the .body background….

any idea why it is working?

Default-user

okay the white page was a conflict with another plugin but its still not working when i use the .body tag…

RightHere

Thank you for buying the plugin. It might not be the #body you need to assign the background to. It could be another tag. If you submit a ticket at http://support.righthere.com and provide wp-admin access we can take a look at it.

Default-user

okay perfect thank you

WTF do you mean FAKE PURCHASES?

WHY ARE YOU CALLING ME A LIAR???????

////////////////////////////////////////////////////////

  1. You have never posted your ticket no. on the dashboard
  2. You have never posted a real question about what the issue is
  3. You have never send us an email
  4. You have never posted a ticket at our HelpDesk.
Please stop these fake purchases and then posting fake ratings and comments.

If you really want our help then please provide us with your ticket no. or Post your questions on the dashboard, and we will be more than happy to assist you!

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WHAT DO YOU CALL THIS??? http://www.premierworktops.com/support.jpg

RightHere

Not sure what has happened and I do sincerely apologize. As I wrote above if you did submit a ticket please provide us with the ticket no. Unfortunately the helpdesk theme we are using is not flawless and neither are we. If you want us to look at this please let us know. If you want you money back contact Envato as we can’t do anything about that. All money transactions are handled by Envato.

jmoner Purchased

Doesnt work with other themes than Wordpress default. And the configuration is not clear? Background selector????

Default-user
jmoner Purchased

I already check it.

Default-user
jmoner Purchased

Thats why its always better to put a trial version. But anyway, now its too late. And i dont have time to put the website Online. I lost my money, but its not important, my fault. Last time i bought a Plugin, without trying it.

RightHere

Sorry what do you mean? If you can’t let us look at your problem it is pretty much impossible to help you. The plugin works just fine, but you can’t guarantee that there will be no conflicts with other plugins or themes. We can help you if you provide us with the access.

jmoner Purchased

Sorry I didn’t wanted to be rude. Tomorrow I’ll install it on a server and gave you the address URL and code to Enter it. I just have no time an client pressure. I’ll post it on the forum.

Default-user
jmoner Purchased

I send you the access by mail, please tell me what you ll do, because i need to be able to do it alone. THanks for your help

Default-user
jmoner Purchased

Guys, are u there?

RightHere

I’m sorry, but we can not follow up by email. Submit a ticket and add the login credentials to the ticket.

can i ask why is it so hard for me to get support for this plugin? i just want to get it to work i got 2 tickets that aren’t getting any replys

ive been having this plugin for a month and haven’t used it cause its not working….

RightHere

A month ago we answered this ticket 9947. We created a sample for you that shows how we assigned the background. I just checked your site and you deleted the sample!

When we try to access your site we get a warning that your site has mallware http://cloud.righthere.com/image/102U0w0u0Y2j

Default-user

sucuri took care of that it wasnt actually for that since it was another one… it was cause it was linked to that site… and the sample page worked but when i tried to recreate what was made on the sample page it didn’t work for me thats why i replied to what was told to me in ticket 9947 and didnt get a reply back

RightHere

Please download the guide and follow it .. :)

Hello! Is it possible to use video as background?

RightHere

No this is not supported in this version.

ticket 10361 (purchased) not working on my theme, shows ‘page not found’? thanks in advance!

RightHere

Thank you for buying the plugin. I believe we have answered the ticket a few minutes ago. Please notice that you missed one step. You didn’t assign the background you created to a Page. If you open the that it is showing on you can see that the background is selected. Let us know if you have any other questions.

Dominic16 Purchased

Hi,

I’ve just purchased your plugin but I can’t get it to work. The background won’t show and I cannot find how to link the background to make it clickable either. I’m sure I’ve set up everything correctly.

If you need my WordPress login details let me know and I’ll email you them.

Thanks, Dominic Sutherland

RightHere

Thank you for buying the plugin.

Please submit a ticket at http://support.righthere.com and add the login credentials. Please let us know where you want to apply the background and we will have a look.

You might want to take a look at this http://cloud.righthere.com/170J281m2Q1T – and verify if you have followed all steps :)

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