An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, TopStudio, will respond to buyers’ questions and provide limited support through the following contact form.

Additional information from TopStudio:

We’re here to help!

There are two ways to contact us:
  • You can send us a message in the sidebar here http://codecanyon.net/user/TopStudio
  • You can send us an email to the address mentioned above (don’t forget to include your item purchase code in your message if you contact us for the first time)

You will always get a faster reply if you send your request by email or with a private message instead of asking your question in the comments section.

Support for our items includes:
  • Responding to questions or problems regarding the item and its features
  • Providing updates to ensure compatibility with new software versions

Please sign in to contact this author.

Frequently Asked Questions

How can I copy/duplicate a form?

  1. Open the form you want to duplicate in the form builder
  2. Click on “new form” button in the top bar
  3. Click on the “Start with this template” button
  4. The current form will be saved as a new one when you click on the save button

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.

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