An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by CodingJack
Frequently Asked Questions
I downloaded the carousel but it isn’t working in Chrome?
In Chrome, the carousel will only work online. This is due to HTML5 Canvas drawing restrictions. But it will work in Chrome when uploaded to your website.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.